Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,023 Reviews)
Rating breakdown 4,023 reviews
5 Stars
2,984
4 Stars
660
3 Stars
201
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: JRHH
Expertise:Intermediate
Verified Purchase:Yes
Before I committed to purchase this watch I Was promised this watch would pair with my Samsung tablet. It will not so Samsung help lied to me. The watch is not really that user friendly. Battery could be better. What since does it make to not allow your watch to pair with your tablet. Poor engineering .
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, December 20, 2024
Good day JRHH,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Wearable app is the core for everything related to your Samsung smart watch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. Feel free to check out, "Samsung smart watch and phone compatibility" to learn more. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Wearable app is the core for everything related to your Samsung smart watch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. Feel free to check out, "Samsung smart watch and phone compatibility" to learn more. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: David W
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
The upgrade from my previous Galaxy Watch4 has been spectacular. I love the look of this watch and the performance is fantastic. Operation is smooth and responsive. The sensors are always spot on with measurement of all my activity. The new gestures are useful and I am happy with the new band design and backward compatibility with all of my old bands. This is a great watch that I highly recommend for anyone who wants a quality watch at an accessible price point.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
The 7 is awesome!
on December 19, 2024
Posted by: Boobookitty
Expertise:Intermediate
I'm not sure why people complain about the battery. If you leave it to where the display is always on then of course it's going to drain the battery lol. Also, putting it into battery saving mode helps! For example: I put the watch on once I left for work at 8am, it is now a little after 8pm and it's at 78% so, I think that's pretty good. Battery is a vast improvement. I upgraded from my 4 which was a 40mm and wanted to get the ultra but 47mm is too big for my wrist, 44mm is just right. Overall, I'm happy about all the other features but my main concerns were a longer battery and slightly bigger screen. I would definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fairfield Iowa
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Watch 7 is sleek, stylish, and packed with useful features. Its fitness tracking and health monitoring are accurate, and the battery life lasts for days. The watch pairs seamlessly with my phone, making it perfect for staying connected on the go. Highly recommend for both fitness enthusiasts and casual users!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Desertbike
from So. Cal
Expertise:Intermediate
Verified Purchase:Yes
At first I had troubles with changing watches, couldn't restore from my backup to the new watch, then the backup showed up as non-existent. I finally succumbed to the idea of not having those watch faces etc on the new watch due to the change in operating systems etc. After finally getting over that and getting the connection set up to my OnePlus phone I worked on making it work for me. I've had it for almost a month now, still learning things it does that I didn't know about, figuring out some of the depth of details it has that the 3 just didn't. Overall it's a huge upgrade, if I had a Samsung phone there are other health details I would have that I don't, but still it gives me reams more info than I had before. So I'm satisfied with it, had to modify my expectations a bit so I could learn how the new system works, but overall I'm very happy with the watch and the info that I'm getting from it. BTW, I had thought to change over to my old watch band from the Galaxy 3, but found that wasn't such a good idea. The band that comes with it works pretty well so I won't change that out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jacob
Expertise:Expert
Verified Purchase:Yes
Previously had the original Galaxy watch, the galaxy 4, and now the 7. The I can't speak for generational changes but it definitely has a great feel and feature set. Very satisfied with the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
from Kalispell, Montana
Expertise:Intermediate
Verified Purchase:Yes
The watch does most of what we bought it for. Tracks sleep, exercise , steps etc. The one thing it will not do is track climbing stairs. Not a big deal but it should do it if they make the claim.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Steve
from Colorado Springs, CO
Expertise:Intermediate
Verified Purchase:Yes
So, I upgraded from a Galaxy5 expecting the battery life to be better and longer. I was getting about a day and a half on a full charge and using just as an al day watch, no music or phone calls. The 7 appears to have the same issue, the battery life doesn't appear to be much better, I would expect the battery to last 3 to 4 days when not being used for other applications, I might be getting 2 days on a full charge now.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
4
Response from Samsung USBy R&R Team, December 23, 2024
Hey Steve,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. If you would like to share any other feedback with us after reviewing the resource shared, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch7. If you would like to share any other feedback with us after reviewing the resource shared, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US