Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,024 Reviews)
Rating breakdown 4,024 reviews
5 Stars
2,985
4 Stars
660
3 Stars
201
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Rita
Expertise:Intermediate
Verified Purchase:Yes
I like, but is keeps disconnecting from ph. and don't show when is phone calling
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Poor Battery Life Eclipses Cool Tech
on September 17, 2024
Posted by: JayBurn
from San Diego, CA
Expertise:Expert
Battery life is atrocious. It's not uncommon to have to charge more than once per day. This is while only using the fitness tracking and minimal text message reading. I can't even imagine how fast the battery would drain if I regularly used the other cool tech.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, September 19, 2024
Thank you for your feedback on the Galaxy Watch7, Jay. We are delighted that you have taken the time to share your thoughts with us. The Galaxy Watch7 is designed to help you get the most out of your workouts with its improved Heart Rate Tracking feature. This advanced technology utilizes Galaxy AI to filter out your body’s movements, providing a more accurate reading of your heart rate during physical activity. The Galaxy Watch7 collects valuable insights during your workouts, which are then seamlessly transferred to your smartphone for in-depth analysis. This allows you to gain a better understanding of your fitness progress and make informed decisions about your training regimen. The combination of precise heart rate tracking and insightful data analysis empowers you to optimize your workouts and achieve your fitness goals more effectively. We hate to see that you've had to cut back on utilizing some of the features just to have a decent battery life. If this is still your experience, we recommend making sure that your watch is up to date with the latest software updates available. Also, be sure to check out the link provided for additional options that should help optimize your watch's battery life. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Posted by: Glenn
from NH
Expertise:Expert
Verified Purchase:Yes
I totally love my new watch. It has all the updated health monitoring instruments and software to help keep me young. Plus, Samsung has a great old watch turn in program.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Laura
from Florida
Expertise:Beginner
Verified Purchase:Yes
The watch is very functional and adapts to the daily life of each person. Personally, I think it is a little big for women. I gave it to my husband. Also, its measurements do not include smaller ones except 40mm, which is not much of a difference. Otherwise, it would be nice if the charge lasted a little longer.
Features
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: lytefast
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
Coming from a Galaxy watch 4 classic, there are definitely pros like the battery life and responsiveness. However the watch freezes every once in a while, which totally negates the faster experience. I also miss the hardware circular ring, the software emulate version is just not as good, and often doesn't trigger correctly. Yes I should've gotten the ultra, but that thing is so ugly. Honestly I regret not buying a watch 6 classic instead, since the hardware doesn't live up to the hype.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R Team, September 21, 2024
Thank you for sharing your experience with the Galaxy Watch 7. The new 3nm processor supercharges your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch 7 keeps up with you. We understand your concerns, especially regarding freezing and the rotating bezel feature. If the watch screen is slow to respond, frozen, or not responding at all, the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly.You can also check out the link attached for options to help optimize your watch's performance. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
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https://www.samsung.com/us/support/troubleshooting/TSG01003105/
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Written by a customer while visiting Samsung US
Customer Rating
2
Failed to live up to predecessors
on September 18, 2024
Posted by: lytefast
from San Francisco, CA
Expertise:Expert
Coming from a Galaxy watch 4 classic, there are definitely pros like the battery life and responsiveness. However the watch freezes every once in a while, which totally negates the faster experience. I also miss the hardware circular ring, the software emulate version is just not as good, and often doesn't trigger correctly. Yes I should've gotten the ultra, but that thing is so ugly. Honestly I regret not buying a watch 6 classic instead, since the hardware doesn't live up to the hype.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, September 20, 2024
It's great to hear from you! We noticed that you contacted us to share your thoughts about the Galaxy Watch7. With the Watch7, you can earn badges that motivate you to stay committed and keep moving forward on your fitness journey, whether you're hitting a personal record or trying a new exercise. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. The first thing we recommend doing is making sure to force the watch to reboot and update the watch software. Software updates include improvements to stability and reliability. Keep your watch updated for the best performance. If that doesn't help, check out the link attached for additional options to troubleshoot. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/#uninstall-apps-from-your-samsung-smart-watch
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Written by a customer while visiting Samsung US
Posted by: Nate B
from Oregon
Expertise:Expert
Verified Purchase:Yes
Watch 7 is a nice upgrade from the 5. Didn't need to go crazy with the ultra, so this was the one to pick. Color selection on these is great. Got the green. 10/10 would recommend.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: followhim
Verified Purchase:Yes
I loved it and enjoyed it very much but I wish it was waterproof.
Written by a customer while visiting Samsung US