Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,025 Reviews)
Rating breakdown 4,025 reviews
5 Stars
2,985
4 Stars
660
3 Stars
202
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Love the battery life
on August 17, 2024
Posted by: Trizzy
[This review was collected as part of a promotion.] I love the galaxy ai and the band, galaxy id the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade!!
on August 17, 2024
Posted by: Travis
from Atlanta, Georgia
Expertise:Intermediate
I traded in my Galaxy Watch 4. This is a wonderful upgrade. Battery life is a significant improvement. The face is gorgeous. The band is extremely comfortable. It arrived on the day stated. I cannot speak for others experience, but Samsung has delivered once again and exceeded my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch, terrible bands
on August 17, 2024
Posted by: S24Ultradmp
[This review was collected as part of a promotion.] Bought this watch since I already use my S24 Ultra for everything I need. I really wish the bands that came with the watch came in optional sizes since I'm a female and the ones that came with it were definitely for men. The white fabric strap is excellent but it gets dirty. Had to get bands from another vendor since bands that are through here are way overpriced.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery life
on August 18, 2024
Posted by: Jill
The battery life on this watch is terrible. I have to charge it once a day if I'm using basic features. If I'm using additional feature like GPS tracking then it will need an extra charge. The watch itself has some great features but I can't get past the battery life problem. I should have returned it but there was an article about a promise to fix the battery drain with the next software update. So I waited. I uploaded the update. Really not much better.
Response from Samsung USBy R&R Team, August 19, 2024
Thank you for sharing your honest review, Jill. We appreciate all feedback as we continue to make improvements for our customers. We noticed that you contacted us regarding the Watch7, and we value your insights. The Watch7 allows you to understand your body like never before with its advanced health sensor that tracks your heart rate, sleep patterns, and more with high precision. We recommend ensuring that your watch is running the latest software. As you've already done so, we suggest performing a diagnostic on your watch's battery. If your watch is paired with a Samsung phone, you can use Samsung Members to perform the battery diagnostic. If it passes the test, you'll know that the battery is in good condition. Check out the link attached that provides more options to help optimize your battery life. If this persists after doing so, reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
4
My life in a watch
on August 18, 2024
Posted by: MomofallTrades7
[This review was collected as part of a promotion.] I had the 1st edition galaxy watch which just recently gave up on me so I decided to upgrade to the watch 7. I am so happy I did because it is more updated to the latest technology and capabilities like using the Galaxy AI feature to complete my daily tasks. I mainly use use it for health purposes but it has helped me stay connected with my family and very user friendly. Some of the app icons and features are very different than the original galaxy watch so it will take some getting use to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
No sirve
on August 18, 2024
Posted by: Ricardo
from San diego
Expertise:Expert
The battery lasts between 3 to 8 hours depending on use.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, August 19, 2024
Thanks for the outreach, Ricardo. We always value our customers insights as we continue to make improvements. We appreciate you sharing your feedback on the Watch7. If your device's battery life is still shorter than expected, we recommend making sure that your watch has the latest software update. To do this, open the Galaxy Wearable app on your phone. Depending on your watch, you will either tap Watch settings or the SETTINGS tab, then tap About watch, and finally tap Update watch software. Alternatively, you may tap About Gear and then tap Update Gear software. If this persists, please contact us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Battery Issues
on August 18, 2024
Posted by: Samsung fanatic
from Dallas,TX
Expertise:Expert
Dissappointted at Samsung , battery wont hold not even a day when its already dead. Its going to be a month and there still no solution to this batterh issue , i would expect the best but samsung kept silent , left it charging and battery went down to 30%, unbelievable!.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R Team, August 19, 2024
We appreciate you taking the time to reach out to us! Your feedback and insights help us as we continue to make improvements. We see that you reached out about the Watch7. The Watch7's new 3nm processor is designed to supercharge your everyday tasks, providing seamless and lightning-fast transitions between checking the weather, managing your schedule, and tracking your workouts. This cutting-edge processor not only ensures swift and efficient performance but also optimizes battery life, providing long-lasting power that keeps the Galaxy Watch7 in sync with your active lifestyle. Whether on the go or pushing your limits during a workout session, the Galaxy Watch7 with its advanced 3nm processor is ready to keep up with your every move, helping you stay connected and on top of your daily routine. If you are still experiencing shorter battery life, we recommend ensuring your watch is up to date with the latest software update. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, please reach out to us at Samsung Support for additional assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 19, 2024
Posted by: Zamora69
from California
Expertise:Intermediate
Had the watch for 3 weeks now, and I absolutely love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US