Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,025 Reviews)
Rating breakdown 4,025 reviews
5 Stars
2,985
4 Stars
660
3 Stars
202
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Excellent watch; battery could be better
on August 6, 2024
Posted by: Chuckbait
[This review was collected as part of a promotion.] I upgraded from the watch5 to the watch7. The watch 7 is significantly faster. It's so very smooth! I'm not sure if the Galaxy AI is helpful as I haven't seen it mentioned on the device at all. It seems that I have to charge more often than the watch5, but I still give it 5 stars, because the charging is very fast, so it's not much of an inconvenience. The galaxy watch 7 is fantastic. I love the stylish new bands! Overall, I'm very impressed with my new watch. Thanks!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excellent I love, i recommend this watch # 7 100% for my
Written by a customer while visiting Samsung US
Customer Rating
3
over all could be better with battery
on August 6, 2024
Posted by: jdaz
currently testing out the battery life. seems to be draining faster than the previous watch 6
over all one step ahead of watch 6 with the health features. battery life has been a not so upgrade for the 7. even with the more consious chip upgrade.
over all one step ahead of watch 6 with the health features. battery life has been a not so upgrade for the 7. even with the more consious chip upgrade.
Response from Samsung USBy R&R Team, August 8, 2024
Thank you for reaching out! We appreciate your review as we strive to make continuous improvements. We noticed that you're inquiring about the new Watch7. With the Watch7, you can kick-start your day with a readiness score that takes into account your previous day's sleep, heart rate, and steps. There are various factors that can result in your Galaxy Watch experiencing battery drain or reduced battery life. For instance, certain apps might consume more battery. We suggest ensuring that your watch is running the latest software by checking it from your phone using the Galaxy Wearable app. Depending on your watch, you will either click on Watch settings or the SETTINGS tab. Then, click on About watch, and proceed to Update watch software. Alternatively, click on About Gear, and then Update Gear software. If this continues to be your experience, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ron Z
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
The watch is great! Very easy to set up and use.
Touch screen is sensitive. The image is clear and bright.
Loving it!
Touch screen is sensitive. The image is clear and bright.
Loving it!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wolfie545
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
This watch is lighter but feature rich. very clean look many new features that i can use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Somerset KY
Expertise:Intermediate
Verified Purchase:Yes
Battery life was not very good at all. We returned it to get the 44 mm because it wouldn't stay charged for about 6 hours and would die to fast. Don't know if it was just this one or if that was the battery life for all of the 40 mm.
Features
5
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for sharing your experience with us. We appreciate hearing from you as we continue to gather insights and make improvements. We see that you are reaching out regarding the Watch7. You can try out marathon workouts like triathlons, receive detailed analyses of your current health and wellness with energy scores, and keep an eye on your sleep patterns. If you are experiencing shorter battery life we recommend checking if your Watch7 is up to date with the latest software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap the SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, we ask that you reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
msng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
msng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Enrique P
from Albuquerque, NM
Expertise:Expert
Verified Purchase:Yes
The new watch face is clear and really easy to see. It's fast and easy to text on. My biggest negative is the battery life is still pretty bad, even when using power saving options. Im only getting about 2 days of use on a full charge.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mo mo
from Ny
Expertise:Intermediate
Verified Purchase:Yes
Very nice way more fast than 6 better battrey better in everything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US