Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,017 Reviews)
Rating breakdown 4,017 reviews
5 Stars
2,980
4 Stars
660
3 Stars
199
2 Stars
85
1 Star
93
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Anne O
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
This watch is amazing! It has great battery life. My only gripe is the fact that you cant find great watch faces. They should make more accessible without google play.
Written by a customer while visiting Samsung US
Customer Rating
5
Auto-track workouts, listen to music, remote & mor
on July 7, 2025
Posted by: Jbug11
[This review was collected as part of a promotion.] I love having the option to go on runs without the inconvenience of carrying a phone. My watch does it all. From phone calls, music, workout & activity tracking ETC - my galaxy watch 7 lte is not just a sleak & customizable accessory; it's a multifaceted tool that is a constant staple in my daily routine. Bixby and Galaxy AI are major game changers (my old fossil smart watch did not have these functions) when it comes to those quick on-the-go commands while training, working and being a busy mom of 3 - it's like having my own assistant to complete or remember tasks, info etc that are otherwise not all that simple to pause from life and jot down, (hunt down) pickup my phone to record. Having the LTE version has become a convenience I would surely miss! Added that it connects seamlessly with my earbuds and can even be used as a wireless remote to my other galaxy devices as well as any of the 4 tvs in my house, is another perk I cannot ignore to mention. I appreciate the versatility in the over-all design and functionality. specifically when it comes to the guaranteed chances throughout my day that is will be exposed to environmental factors s/a moisture, dust and heat.
Over-all I can honestly state that the Samsung Galaxy Watch 7 has earned it's spot as one of the most useful tools in this entrepreneurial Mom's arsenal. I am sure that anyone would be nothing short of pleased - perhaps even impressed, by this small but powerful device's capabilities and usefulness.
Over-all I can honestly state that the Samsung Galaxy Watch 7 has earned it's spot as one of the most useful tools in this entrepreneurial Mom's arsenal. I am sure that anyone would be nothing short of pleased - perhaps even impressed, by this small but powerful device's capabilities and usefulness.
Value
5
Written by a customer while visiting Samsung US
Posted by: Angela
Expertise:Intermediate
Verified Purchase:Yes
Battery doesn't even last a few hours. Nothing running in background.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 14, 2025
Salutations Angela,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of out product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of out product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Solid watch with smart features
on July 25, 2025
Posted by: China1
[This review was collected as part of a promotion.] I've been using the Galaxy Watch for a while now and overall, it does the job well. I love how it syncs seamlessly with my Samsung phone and how Galaxy AI helps track my health stats more accurately from sleep patterns to workouts. The interface is smooth, and I enjoy the notifications, calendar integration and step tracking.
One downside: the watch tends to overheat a bit too easily, especially during extended use or when outside in warmer weather. It’s a little frustrating when I have to take it off to let it cool down.
Still, I wear it daily for work, errands, and workouts. With a few tweaks to temperature control, this would be a near-perfect device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is everything!!
on July 29, 2025
Posted by: GurlyGurl79
[This review was collected as part of a promotion.] Great life tracker of a watch! I bought it to replace my fitbit and I'm very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor interface, poor battery, poor band
on August 4, 2025
Posted by: Harley
[This review was collected as part of a promotion.] Within a month of this new watch the band broke, the pins pulled through the connection in the band where it attaches or locks in. The battery lasts maybe a day if you don't use it. Good luck trying to charge it with the anticipation. I think it stops charging at 100%? Then for some reason doesn't continue charging fully even when you detach and attach it again. Wireless charging is a joke on anything other than the given USBC only cord it came with. I excitedly upgraded from the older watch 3, I regret it. Can show ai video and photos.
Value
1
Response from Samsung USBy R&R Team, August 5, 2025
Hey,
Thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us as we improve the functionality and design of our product line. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Please take a moment to review, "How to change the band on your Samsung smart watch" and "Reduced battery life on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
How to change the band on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003740/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us as we improve the functionality and design of our product line. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Please take a moment to review, "How to change the band on your Samsung smart watch" and "Reduced battery life on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
How to change the band on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003740/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 7 44mm review
on August 25, 2025
Posted by: ZXgElite
[This review was collected as part of a promotion.] It's almost been a year since I got the watch, and it's been pretty impressive, the oled screen, the 2 day battery life, sometimes 2½ days of battery life, tracking my health and my workouts.
Galaxy AI has been very helpful.
Galaxy AI has been very helpful.
I love the watch and Galaxy AI overall!! 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is terrible
on August 25, 2025
Posted by: Trishy
[This review was collected as part of a promotion.] The watch has to be charged everyday. Not only that but it also over heats for no reason
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Hello there Trishy,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to see what factors may be impacting the temperature of your Galaxy Watch7. Feel free to reach out to Samsung Support afterward if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also take a moment to review, "Keep your Galaxy device at its normal operating temperature" to see what factors may be impacting the temperature of your Galaxy Watch7. Feel free to reach out to Samsung Support afterward if you would like any additional assistance. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US