Customer reviews from Staples
Staples - 2-Drawer Vertical File Cabinet, Letter Size, Lockable, 24.1"H x 14.3"W x 18"D - Black
Average customer rating
3.9 out of 5
3.9
(3,700 Reviews)
Open Ratings Snapshot
Rating breakdown 3,700 reviews
5 Stars
1,841
4 Stars
783
3 Stars
430
2 Stars
210
1 Star
436
57%of customers recommend this product. 
(
20 out of 35
)
Best Buy Privacy Policy
Customer Reviews for Staples - 2-Drawer Vertical File Cabinet, Letter Size, Lockable, 24.1"H x 14.3"W x 18"D - Black
Customer Rating
2 out of 5
2
With adjustments do-able cheap solution
on May 27, 2008
Posted by: Paula K.
Yes this is a cheap construction. When you pull out the drawers they can catch but it doesn't jam up so you just slightly wiggle it and you are on your way. The metal is too thin so when you pull the drawer out the metal will flex. The handles broke off the 2nd day. As a fix I went over to [@] and got some stylish silver metal handles that fit without drilling a new hole. Now that they are secure I'm not afraid to open the drawer. Replacing the handles not only made it look cool but it seems to work ok with my small business to keep client files in and a way to maximize my office space. And the added bonus I don't have to be careful with it - I can bang stuff into it without fear of messing it up like I would feel if I had a nice wooden filing cabinet that I had paid alot.I'd only recommend this to a friend if I could give him/her the metal handles I bought at [@] to go with it.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Excellant product good price
on May 20, 2008
Posted by: Paula K.
[...] secure
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
the worst purchase I have ever made
on May 3, 2008
Posted by: Paula K.
This is one of the most poorly constructed objects I have ever bought in my entire life. The drawers do not pull out all the way so reaching files in the back of the drawers is very difficult. I put spacers back there to push all of the files to the front. Once the file cabinet is filled with paper the graphite body is too weak to support the weight and bends and warps when you try to open a drawer. Both handles have fallen off. And I only bought it a few months ago. I made the mistake of purchasing this online. Had I seen it in person in a store I probably wouldn't have bought it. Never have I seen a product of any kind that was so unsuccessful in achieving its purpose for existence. This product is so awful that I believe it is unethical for Staples to even offer it to its customers in the first place.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Flimsy construction - metal is too thin.
on April 15, 2008
Posted by: Paula K.
A good buy for the price. I can't really complain because the cabinet will only be in use for historical research. I purchased a roller frame with castors and added a handle in the front at the top for flexibility -works very well.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Cheap
on March 24, 2008
Posted by: Paula K.
I have not been happy with this from the beginning. The cabinet tips forward has cheap handles and the drawers stick. Invest in something better.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Clean looking but a little fragile.
on March 18, 2008
Posted by: Paula K.
I use it inside the house. For that purpose it is really good. It is only opened and closed once in a while and we are not too rough with it. Looks prety clean.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
nice buy & price
on March 6, 2008
Posted by: Paula K.
The only thing you have to attach are the handles. Fits well in small home office space and ideal price for a business that is just starting out and doesn't have the capital to slurge on office needs.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Never buy this!
on March 6, 2008
Posted by: Paula K.
I bought this to secure my personal files and supplies in my office. The drawers are very flimsy and with only half of a drawer filled are almost impossible to open. The drawers when locked can easily to forced open.
Written by a customer while visiting Staples
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