Customer reviews from Staples
Staples - 2-Drawer Vertical File Cabinet, Letter Size, Lockable, 24.1"H x 14.3"W x 18"D - Black
Average customer rating
3.9
(3,700 Reviews)
Rating breakdown 3,700 reviews
5 Stars
1,841
4 Stars
783
3 Stars
430
2 Stars
210
1 Star
436
57%of customers recommend this product.
(
20 out of
35)
Customer Reviews for Staples - 2-Drawer Vertical File Cabinet, Letter Size, Lockable, 24.1"H x 14.3"W x 18"D - Black
Posted by: Katherine
Verified Purchase:Yes
Works great! Good price
Written by a customer while visiting Staples
Posted by: BELINDA M.
Verified Purchase:Yes
Sturdy enough and works great. A good buy for the price.
Written by a customer while visiting Staples
Posted by: D.F.
Verified Purchase:Yes
This cabinet is not sturdy at all
Written by a customer while visiting Staples
Posted by: J.M.
Verified Purchase:Yes
What we needed. Thank you!
Written by a customer while visiting Staples
Posted by: vg
Verified Purchase:Yes
I wanted cheap and I got it. Drawers do not track and do not close completely. Am returning.
Written by a customer while visiting Staples
Posted by: D.B.
Verified Purchase:Yes
The file cabinet looks okay - however when I put files in the drawers the drawers would not close correctly.I will be returning this to Staples
Written by a customer while visiting Staples
Customer Rating
1
Customer Service For this file cabinet purchase - Disgraceful
on January 28, 2019
Posted by: E.M.
Verified Purchase:Yes
Let me start to say I shall NEVER order another furniture item from Staples ever again!!! If I continue to shop there I will make sure I can carry out my items. From the time I ordered my dissatisfaction occurred. I was never given the choice of day for my delivery nor did the associate mention it was next day only. I could not be home on your "next day delivery" nor was I offered another choice of day. After numerous calls to your your customer service location questionable I had to make many daily calls. On the day the cabinet arrived I could not unscrew the screws to reverse your handles. No was said I would need to assembly as I would have asked the delivery person to do this. The picture on the box showed the handles on the outside. I twisted my wrist trying to unscrew the nails with my Philips screw drive. Your Assembly Sq. store was of no use. Told me to use my strength or get a neighbor to assist me. I am a 72 year old senior who felt very disrespected. After much searching I did find someone to assist me and even he had a difficult time. Why didn't Staples have the handles taped inside the draws with the screws to make the assembly easier. And oh you needed to tilt the cabinet to get the draws to open. This whole experience was a disaster and I have spread the word to people to avoid this happening to them. You at Staples should be ashamed of yourself to put me and anyone in this situation. You really do not deserve a rating at all!!!!! Respectfully a Senior shopper Estelle
Written by a customer while visiting Staples
Posted by: B.O.
Verified Purchase:Yes
Arrived 4 days after promised delivery date.Arrived in good condition. I put the handles on and put my files in it and both drawers couldn't hold any weight and would collapse. Either the drawers are too small for the cabinet or the rails inside to hold the drawers are not made correctly. It is in my car and being returned to the store tomorrow.
Written by a customer while visiting Staples