Customer reviews from Staples
Staples - 2-Drawer Vertical File Cabinet, Letter Size, Lockable, 24.1"H x 14.3"W x 18"D - Black
Average customer rating
3.9
(3,700 Reviews)
Rating breakdown 3,700 reviews
5 Stars
1,841
4 Stars
783
3 Stars
430
2 Stars
210
1 Star
436
57%of customers recommend this product.
(
20 out of
35)
Customer Reviews for Staples - 2-Drawer Vertical File Cabinet, Letter Size, Lockable, 24.1"H x 14.3"W x 18"D - Black
Posted by: R.L.
Verified Purchase:Yes
It was nice looking but I ended up taking it back the next day for a refund. The track guides inside of the cabinets are made of plastic and when the metal drawer rails are inserted into the cabinet they drawer rails would not stay inside the track guides. They would slip out of the plastic guides and not support any weight at all. I believe the track rails and guides should be both made out of metal.
Written by a customer while visiting Staples
Customer Rating
1
Below Expectations
on April 3, 2019
Posted by: insuranceagency
It arrived on time and looks great. Once we got it put together we found that the drawers do not sit properly in the track every time we pull out the drawer it hops out of the track and sits cock-eyed. It feels like a stiff wind could cause it to collapse.
Written by a customer while visiting Staples
Posted by: S.P.
Verified Purchase:Yes
Unfortunately I got the defect piece and I will be replacing it soon.
Written by a customer while visiting Staples
Posted by: C.C.
Verified Purchase:Yes
I actually returned these cabinets and bought more expensive sturdier ones. The glides in the drawers are plastic rather than metal. As soon as you put files in them the weight causes the drawers to bend just enough to have the plastic glide slip off the rails. I was very disappointed in this product.
Written by a customer while visiting Staples
Customer Rating
2
Staples 4-Drawer Vertical File Cabinet Locking Letter Black 18"D
on April 3, 2019
Posted by: J.C.
Verified Purchase:Yes
The cabinet is very flimsy and the drawers bent easily.
Written by a customer while visiting Staples
Posted by: RUTH L.
Verified Purchase:Yes
As soon as I started to put files in the drawers fell off their tracks and wouldn't open - all three drawers did that! Made it unusable.
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
Wonderful. Really needed this size file cabinet.
Written by a customer while visiting Staples
Posted by: NANCY W.
Verified Purchase:Yes
It doesn’t look nearly as cheap as it is. It’s ok as long as you don’t load it to more than 2/3 of its capacity. When I did that the upper drawer started coming off tracks and listing to the side.
Written by a customer while visiting Staples