Customer Reviews for Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack - White
Customer Rating
1
Horrible
on June 30, 2016
Posted by: Jessihess
from Leicester, NC, United States
Gender:Female
I followed the directions exactly! It wasn't rocket science after all and I always read everything prior to use (it's the military in me.) upon removal, they not only removed my paint, but my drywall as well! I'm very upset, and my husband will be furious when he gets home. This is going cost more than the strips to fix and it's a new house.
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, July 5, 2016
Thanks for taking the time to share your review of our Command™ Large Picture Hanging Strips. We're so sorry for the trouble. For all damages, we ask that you contact our team directly at 1.800.934.7355. We can discuss your experience and offer resolution options. Thank you!
I've been using these strip for years and have them in most rooms. I've only had one experience where they peeled the paint, but it was on a shiny surface so the paint didn't really stand a chance.
I put up several wall hangings about 2 years ago. They have been slowly falling off the walls. We do have a rough surface (sandy texture) so I guess that's wht they don't stick permanently. I would not recommend Command strips for any texture except smooth. I really wanted all my walls nail free-- I was really disappounted to find I will have to use nails.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 1, 2016
We absolutely would not expect that as our products should be permanent until removed when instructions and weight limits are followed. Please know we have sent a direct e-mail offering assistance and for any customer having trouble please call our team at 1.800.934.7355 M-F 8am-5pm CT so we can assist. Thank you!
We love these,I have a wall full of Family Pictures,all of the frames,have these.We have 20 Pictures ,and not one has fallen,or crooked.Thanks for an amazing Product!
I bought these in December to hang 4 lightweight pictures. In the past month they all fell off the wall left me with 2 broken glass pictures. I do have a textured wall so that may have been part of problem. I was hoping they would be permanent solution to nail holes in my wall. Turns out they only had a 6 month life span.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 29, 2016
That is disappointing as we expect our products to be permanent until you decide to remove them when instructions and weight limits are followed. Please know we will be sending you a direct e-mail offering assistance and for any customer having trouble please contact our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you!