Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Average customer rating
3.9
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
778
4 Stars
68
3 Stars
25
2 Stars
32
1 Star
251
69%of customers recommend this product.
(
546 out of
788)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Customer Rating
1
Good for several years...until its not
on October 20, 2019
Posted by: P0N1
from Bolton, Ontario
Gender:Female
[This review was collected as part of a promotion.] I bought and use these several years ago - abt 4-5 years ago and had no complains using them to hang medium sized picture frames. Suddenly within the past year one by one they fell apart and left part of the strips on the wall
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Messed my wall up after taking them off
on December 3, 2019
Posted by: Nana0701
from Taylor's sc
Gender:Female
If I could give a 0 star I would. Now have to pay to have one side of my wall fixed. After pulling these things off the wall they pulled my wallpaper off.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 6, 2019
Hello - We are sorry to hear of the trouble. Unfortunately, our products are not recommended for use on wallpaper. Command products are designed for used on painted, stained or varnished wood, glass, tile, painted cinder block, plaster, metal, and painted wallboard. If you have any additional questions or concerns, please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
HORRIBLE!
on March 19, 2021
Posted by: noway
from Boston, MA
Gender:Female
I bought these command strips this week to help hang a few small pictures. In the past I used them to hang up a heavy picture frame and that thing hasn't budged from the wall. In this case tho, 6/6 picture frames have fallen off the wall. I cleaned the frames and wall before applying. I have noticed that the stickiness isn't the same as it used to be. Maybe this product needs to be better designed! It broke two of my favorite frames!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, March 19, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Terrible Product - 3M, you owe me a camera!
on May 4, 2023
Posted by: NOT Happy Camper
These strips broke my camera. A camera weighing less than 5 pounds, we used 2 x 16lb strips. It fell once luckily on soft mat and was okay. A week or so later, with 2 new 16lb strips, the camera fell again and is now broken.
3M where should I send the bill for the new camera?
Response from command.comBy 3M, 3M Care Team, May 5, 2023
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Does not remove from wall as advertised!
on April 26, 2017
Posted by: Remodelingman34
Gender:Male
They hang on the wall, but definitely do not come off cleanly at all as advertised... especially after being on the wall for a while. The pull strips broke easily when trying to remove them!! Had to literally pull them off the wall... damaged walls significantly!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, April 27, 2017
Thank you for taking the time to leave your review. We're sorry to hear the strips broke and you had to pull them from the walls surface. We'd like to better understand and ask you call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know if the tab tears you can use dental floss to safety remove the product from the surface without causing damage. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
on September 8, 2016
Posted by: Jenni Lee
from Austin, TX, United States
Gender:Female
EPIC FAIL...save your money, your time, and patience
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 9, 2016
Thank you for taking the time to leave your review. Based on your comments we are not able to determine what happened or offer help. Please reach out to our customer service team at 1.800.934.7355 M-F 8am-5pm CT. They can gather specifics and tell you how we are able to help. Thanks for reaching out, and we look forward to your call. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
Sadly These Do Not Hold
on August 30, 2019
Posted by: Angela09
from Tempe, AZ
Gender:Female
[This review was collected as part of a promotion.] I bought a brand new frame and these command strips. Super excited I got home hung it up. It lasted long enough for me to take a picture to show my sister my new addition and then crash! It fell breaking the frame I just purchsed. Sadly I do not recommend this product even though I had such high hopes for it.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, September 3, 2019
Hello - We are sorry to hear of the trouble. Your experience is not what we would expect when all of our installation steps are used. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details about this experience. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
they don't work
on December 22, 2019
Posted by: eliz
from spring, tx
Gender:Female
[This review was collected as part of a promotion.] I have attempted to use these on many occassions and they do not work. They do not hold anything up.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 26, 2019
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com