Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Average customer rating
3.9
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
778
4 Stars
68
3 Stars
25
2 Stars
32
1 Star
251
69%of customers recommend this product.
(
546 out of
788)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Customer Rating
1
Don't waste your time and money on this product!
on September 6, 2016
Posted by: Judy817
I just moved into a new apartment and bought some Command strips to save the newly-painted walls from damage from nails. Everything I tried to hang--which were all under a pound each in weight--failed to stay on the walls with these strips! My shadowbox stayed on the wall for about an hour...??....then it fell onto the floor, along with my small figurines that I had for several years. The figurines shattered into a million pieces, and cannot be replaced! I will never buy any product from Command again in the future--and I feel the company should reimburse people who lost valuable items from the strips not working!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 9, 2016
Thank you for taking the time to leave your review. Please know we will be sending a direct e-mail offering assistance. For any customer who uses our products according to weight limits and instructions we definitely will stand behind the product and would ask you call 1.800.934.7355 M-F 8am-5pm CT. Our team can go over specifics and let you know how we can assist. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
horrible never again!
on April 19, 2017
Posted by: displeased
from California, United States
Gender:Male
I followed the instructions 100% Also stayed well within the weight limit per strips used. after around 30 minutes the mirror fell off the wall and broke into pieces, I am so upset.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, April 19, 2017
Hello, thank you for taking the time to leave your review. We would not expect this to occur when instructions and weight limits are followed, and we would like to connect with you to gather details and understand what happened. Please reach out to our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Rubbish
on October 14, 2016
Posted by: Ajcdino
from UK
Gender:Male
Absolutely rubbish, do not stick to walls, the Velcro is good but the wall side stickiness is crappie, waste of money
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Waste of money
on March 5, 2017
Posted by: Nicksoapdish
from Northeast
Gender:Male
I figured i would try this out vs putting another hole in my wall. I follwed directions, used four strips on a painting that weigh about 5 pounds. About an hour after I hung, the picture came crashing down damaging my molding. Horrible product. FYI my wall is plaster with Benjamin Moore Regal Select paint.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, March 6, 2017
That is terrible and not something we would expect when weight limits and instructions are followed. Please hold on to any used or unused product and packaging and connect with our team at 1.800.934.7355 M-F 8am-5pm CT so we can gather additional information and try to determine why this happened. Thank you for taking the time to leave your review and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Don't waste your money
on June 17, 2017
Posted by: DiBernardo
from Huntington Station, NY, United States
Gender:Female
My picture was hanging for approximately 4 months, followed the directions to a tee, and suddenly today the picture came off the wall along with the paint, I thought the idea was to eliminate damage to the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, June 19, 2017
Thank you for taking the time to leave your review. The hook in the picture is our small utensil hook and is not recommended for picture hanging which is on the package. Each of these hooks is only rated to hold up to a 1/2 lb and when used on picture it holds the frame out from the wall which can cause failure. We have a complete line of picture hanging products that hold from 1 lb up to 16 lbs. If you'd like to discuss this with our team please connect with them at 1.800.934.7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
A Horrible Disappointment
on October 15, 2017
Posted by: Victoria Nader
from Midway, Kentucky
Gender:Female
As a college student if I wish to decorate at all I am forced to use command strips. Considering my present reputation for having the "Martha Stewart" dorm, decorating is a must.
I have used a variety of products, and have found them hit or miss at best. Let me elaborate. Last year, I bought strips rated up to 6lb. I hung a banner (about 2lb), a stretched canvas (about 6lb) and a wall mirror ( about 10lb). They were great, for the first two days. By the third day, all of the previously mentioned items fell, and the mirror was shattered across my dorm floor. Thanks for the seven years bad luck to start my college career. But after the incident I bought the 12lb strips, and used excessive amounts to finally rehang everything but the now broken mirror.
This year I didn't play around, I bought 12lb strips or better. Today has me fit to be tied. My wall tapestry is hanging perfectly with 8 of the poster strips (yay). My banner, canvas, and picture however (between 2lbs-6lbs) are a far different story. The canvas can still not be hung with four 12lb strips. I've determined that it is a lost cause and I'd spend less putting a nail into my dorm's wall. The banner will not stay up even with four 12lb strips, which is a disappointment as it ties the room together. and The picture, well it hung, but when I decided to move it, the strips ripped the frame apart.
So yes, for certain things and when the sun, moon, and all the planets align, command strips are great. However, the rest of the time I have found them a horrible disappointment.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, October 17, 2017
Thank you for leaving your review. We appreciate the feedback. We would like to gather more details about these items, there may be a different Command Products that are better suited, such as the canvas board hangers. Please connect with our support team at 1-800-934-7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
FAIL
on December 7, 2018
Posted by: wendyerm
from toronto
Gender:Female
I bought a pack of 6 sets of 12lb hangers. I hung up 3 pictures. By nightfall, two had crashed to the ground. The wall is cold and that might be the problem but it was a complete waste of money. You can't reuse the hangers. I had to throw out 4 sets.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 10, 2018
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Nails don't fail
on April 29, 2019
Posted by: MaggieT
from The Villages, Florida
Gender:Female
[This review was collected as part of a promotion.] I purchased several command strips for hanging large pictures. I just had my walls painted and I didn't want to use nails. So I tried command strips. Big mistake, big waste of money (they are quite pricey). Anyway long story short. Followed directions, cleaned area, etc...but everything fell off the wall within 20 minutes. Back to nails - they don't fail!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 29, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com