Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Average customer rating
3.9
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
778
4 Stars
68
3 Stars
25
2 Stars
32
1 Star
251
69%of customers recommend this product.
(
546 out of
788)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Customer Rating
1
Horrible
on July 6, 2022
Posted by: Julee
If I could do zero stars I would. I hung pictures in my new house just to have them fall off the wall having the picture frame break and the paint come off the wall with it. Never buying again.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Team, July 15, 2022
Thank you for leaving your feedback, we apologize that the product is not performing as we would expect it to. Our Large Picture Hanging Strips will hold up to 16lbs when 4 pairs maximum used and up to 24x36" size frame. We would love to learn more and ask that you connect with our team so we may gather more details. Please use the "contact us" on our website and reference this case #34037776. Thank you for your review and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Peeled significant amounts of paint off the wall
on July 29, 2022
Posted by: PC2PC
We have to pay to have a wall repainted in my daughter's college apartment because it's been so damaged by the removal of the command strips. She had about 12 small square photos hung up with the Command strips. At least half caused damage upon removal.
Response from command.comBy Command, Pace Social Team, August 2, 2022
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would not expect the product to behave this way when stretching the adhesive strip straight down 15" for clean removal. Please connect with us directly at 1-800-934-7355 M-F 8am-4:30pm CT and reference this case #34392066, so we may gather more details.
Written by a customer while visiting command.com
Customer Rating
2
ripped off paint
on August 31, 2022
Posted by: Kristina10
from Michigan
Gender:Female
I used all over my house to hang photos/paintings. Come to find out when we moved and took them down, they took off a lot of paint, leaving open dry wall. We removed them carefully and still caused damage.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Care, September 1, 2022
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would not expect this when the strip is stretched straight down at least 15".
If we can offer further assistance, please connect with us directly at 1-800-934-7355 M-F 8am-4:30pm CT, so we may gather more details and provide direction on how best to remove any other product that may still need to be removed.
If we can offer further assistance, please connect with us directly at 1-800-934-7355 M-F 8am-4:30pm CT, so we may gather more details and provide direction on how best to remove any other product that may still need to be removed.
Written by a customer while visiting command.com
Customer Rating
2
No luck with product
on September 1, 2022
Posted by: Jelly
I have never had success with these strip
products. They hang pictures for maybe a month or 2 and eventually fall down breaking my frames.Maybe they would secure paper posters
products. They hang pictures for maybe a month or 2 and eventually fall down breaking my frames.Maybe they would secure paper posters
Response from command.comBy Command, PACE Social Care, September 2, 2022
Hello, we are sorry to hear this and your experience is not what we would expect. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team on our website www.command.com using the “contact us” and reference this #35151708. Thank for leaving your review and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Total Failure
on December 16, 2022
Posted by: LoriG
from New Jersey
Gender:Female
I have bought several different types of command strips and have been very disappointed. I have plaster walls, so really wanted these to work! I followed all the instructions and my items/pictures all fall — some within an hour and others after a few months. Most recently a picture fell, the glass and the frame broke.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, December 22, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT, referencing this case #37589666. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Blah waste of money
on December 26, 2022
Posted by: Marw
from Ny
Gender:Female
Not sticking . Light frames don’t stick on wall. 3/4 pictures fell within 10 minutes
Written by a customer while visiting command.com
Customer Rating
1
on January 11, 2023
Posted by: TerryT
Gender:Male
I've had 3 frames fall and break, very disappointed and costly!!
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
worthless product
on June 7, 2023
Posted by: pode
wanted to give it zero stars but the system would not let me. I can't ever remember using a product that failed so instantly. It's shocking that you continue to sell these worthless strips. I am a skilled homeowner and follow directions. Having plaster walls in my new "old" house forced me to try these. Walls were freshly painted two months ago. Waited 24 hrs before hanging pictures. All 3 fell off the wall before we left the room.
Response from command.comBy 3M, 3M Care Team, June 7, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com