Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Average customer rating
3.9
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
778
4 Stars
68
3 Stars
25
2 Stars
32
1 Star
251
69%of customers recommend this product.
(
546 out of
788)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Customer Rating
1
Started out great
on August 30, 2021
Posted by: Maui16
from Middletown, NJ
Gender:Female
I bought this 2 months ago and i was happy I can hang my 2 mirrors without putting a hole in my freshly painted wall. I don't know if it's the temperature change or what, but both my mirrors fell off the wall and broke. The command strip did not hold. It was supposed to be able to hold up to 16lbs and the mirrors were not heavy, but it didn't do that. Now I lost both mirrors. Very angry customer.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, September 1, 2021
We apologize for the troubles you experienced with our Picture Hanging Strip, not what we want our customers to experience. Our Large Picture Hanging Strips are recommend for hanging framed items up to 24x36 when using 4 pairs for 16lbs. Along with the painted surface cured for at least 7 days before applying our adhesive strips. We would love to learn more by gather some more information. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT and reference this #26433940. Thank you for leaving your review, we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Waste of money
on September 6, 2021
Posted by: Queen Bee
from Moncton NB
Gender:Female
No matter whether it's the white ones or black ones.. none of them stick ... everything falls down and the paint comes with it
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Team, June 16, 2022
Hello, thank you for leaving your review! We apologize for the troubles you are having. We would not expect the product to behave this way. Please connect with our 3M Canada team, so they can gather more details. They can be reached at 800-364-3577 and reference this #26713487.
Written by a customer while visiting command.com
Customer Rating
1
on October 1, 2021
Posted by: Netnet1986
Gender:Female
Love command strips never had a problem until now bought them to hang a picture n it fell right off the wall luckily it didn't mess up my picture and the picture wasn't even at the weight limit...
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, October 5, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. We would love to learn more and ask that you connect with our team by chat on our website or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this # 27320421. Thanks again, and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Not happy at all
on November 24, 2021
Posted by: Harpo
from Greenville Ca
Gender:Female
I bought several packages of hooks at a big hardware store. I hung small light weight pictures, less than 2 lbs, every one of the pictures have come loose and fell.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, November 29, 2021
Hello, thank you for taking the time to leave your review. Please note, that the product you are reviewing is for our Picture Hanging Strips but your comments are in reference to using hooks. These are 2 different products and do not recommend using hooks for framed items. We would love to learn more and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT referencing this # . Thanks again, and we look forward to connecting with you !
Written by a customer while visiting command.com
Customer Rating
1
Waste of money/too much damage to walls & pictures
on April 8, 2022
Posted by: DLM3389
from Placerville Ca
I have hung 3 pictures using the heavy duty command strips whether the picture was light in weight or if they were a bit heavier, I always used several strips ( 2 on top, 2 on the bottom and 2 on each side), I followed the directions to a tee and ended up with damage to my walls, broken picture frames and broken glass!
If you cherish what you hang on the walls, use regular nails and a hammer.
If you cherish what you hang on the walls, use regular nails and a hammer.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 13, 2022
Hello, thank you for posting your feedback and experience. We are sorry to hear of the trouble you are having with this product and would not expect the product to behave this way when using 4 pairs maximum per frame. We would love to learn more and gather some more details. Please use the "contact us" and reference this #31962077 on our website and a team member will be happy to connect with you!
Written by a customer while visiting command.com
Customer Rating
1
Horrible product
on April 19, 2022
Posted by: BH32
from FL
Gender:Male
Bought multiple packs to hang items on the wall...which works great. BUT, every single piece destroyed the wall, despite removing as instructed. It is going to cost me my security deposit.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 20, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team from our website using the “contact us” and reference this #32103247.
Written by a customer while visiting command.com
Customer Rating
2
Sad results
on April 24, 2022
Posted by: Bobi
from Irvine CA
Gender:Female
I followed the directions and was shocked when in the middle of the night my 5x7 pociture fell off the wall. Upon calling about this I was told you had no other 'complaints' so that was the end of the call.
No, I would not recommend this to a friend.
Response from command.comBy Command, Pace Social Care, April 25, 2022
Hello, thank you for leaving your review. We are sorry to hear the product is not performing as instructed, not what we would expect when using on larger frames. The use of these strips is not ideal for 5x7" frames unless if using only 1 pair. We will be happy to forward your comments to our Marketing Team. If we can offer further assistance to recommend a different product for smaller frames, please use the "Contact Us" on our website and reference this #32108551
Written by a customer while visiting command.com
Customer Rating
5
The best way to hang just about anything!
on June 3, 2022
Posted by: JrL3
from Upstate, NY
Gender:Male
You don't have to get a hammer or damage your walls. Just stick this on, give it a minute and stick whatever painting or picture you want that is less than 16lbs. Pull the tab and it comes right off. Easy, peasy lemon squeezy.
Written by a customer while visiting command.com