Customer reviews from command.com
Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Average customer rating
3.9
(1,154 Reviews)
Rating breakdown 1,154 reviews
5 Stars
778
4 Stars
68
3 Stars
25
2 Stars
32
1 Star
251
69%of customers recommend this product.
(
546 out of
788)
Customer Reviews for Command - Large Hanging Strips, 16 lb., 20 Pairs/Pack (17206-20NA) - White
Customer Rating
5
Works great!
on December 2, 2018
Posted by: Jesscook
from Hillsboro oregon
Gender:Female
[This review was collected as part of a promotion.] I only use these in my home. Use them for more than just pictures as well! No damage and holds up great!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
didn't even last 2 hours
on January 8, 2019
Posted by: nothappy19
from tampa, fl
Gender:Male
i purchased these to hang 18 x 24 canvas photos which are very light weight maybe 2 or 3 pounds. 2 of the 4 I hung up fell crashing to the ground in less than 2 hours. I am now out the $8 for the strips and need to replace one of the photos which is damaged which is another $35.00 Thanks so much 3m
Response from command.comBy Command, Social Care, January 9, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
They work only for a while
on August 14, 2019
Posted by: Mony
from Minnesota
Gender:Female
After few months all your pictures start falling down!!! I had 4 that fall down and two of them are broken!!! I am removing all of these stickers this weekend. What a waste of money and time! I do not recomend them. They seem fine when you hang them, but horrible when your pictures start crashing to the floor!!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, August 16, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Awful
on August 25, 2019
Posted by: Sarah83
from San Diego CA
Gender:Female
I used to be a walking advertisement for this product. I swore by them to everyone I knew. I would spend the money on them in bulk even though they are expensive. Something has changed in the way they make them, and they no longer work. Just rehung a picture that fell after a year of holding, and this one just fell and hour after hanging it and broke the frame I just replaced. So so frustrated with this product. It is now worthless. This has happened all over the house in the last six months and has cost me so much! And it used to be so good.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, August 27, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not as strong as advertised!
on November 21, 2020
Posted by: Someguidance4u
from New York, New York
Not happy-if we had the ability to not mark any stars I would! We have been waiting to hang this wooden frame 13x16 for a very long time and we used the proper 3m size velcro command hanging strips, even added an additional two strips for extra stability and 3hrs later, we heard a crash and it was the picture frame that fell off, broke and all the glass splatter. Not reliable for the price. We've used it before and now, cheaply made!!! Do not buy it, waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, November 23, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Hard to use and my picture fell and broke
on December 6, 2020
Posted by: Spinokrakken
from Seattle, WA
Gender:Male
I will never use these things again. They are really hard to use and you essentially have to hang your picture twice if you follow the instructions exactly. Even though I did, my picture fell off the wall and broke, chipping one of our bathroom tiles in the process. These Command strips are an absolute disaster.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 9, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Damaged the wall
on December 16, 2020
Posted by: graydmk
from Sebastian, FL
Gender:Male
This review is for the 12lb medium picture hanging strips. Did exactly as per the directions and ended up with 2 big holes in wall that I now have to repair. Directions at step #4 tell you to temporarily remove frame from wall to reinforce strips (letting adhesive set before reattaching pic after an hour). Peel frame as shown. Pic shows pulling upwards from bottom with intent to separate the two velcro pieces adhered to wall and back of frame. Well, the velcro didn't let go and you can't see what's happening until the damage is done. Instead of the velcro breaking free, the paint, and a chunk of dry wall was removed where each strip was attached. Now I need to spackle, sand, and re-paint. Should have just used a trusted molly screw as always. Some of these products work well as intended. This ope was an aweful failure.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 21, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Keeps falling off
on February 25, 2021
Posted by: Roilena2
from Uk
Gender:Female
I bought these a few weeks ago. I used them to attach a considerably light (doesn't even weight a kilo), small picture on the wall but it keeps falling down. Absolutely useless and I wouldn't trust them to hold something heavier or larger. I also tried it on a small hook just to hang a few summer scarves and it fell down with just one scarf on.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com