Customer reviews from command.com
Command - Large Hook, 4 lb - Clear
Average customer rating
3.9
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
42
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
15
74%of customers recommend this product.
(
46 out of
62)
Customer Reviews for Command - Large Hook, 4 lb - Clear
Customer Rating
1
Horrible
on December 5, 2015
Posted by: Rick
from New York, NY, United States
Gender:Female
Absolutely horrible, didn't hold anything. Completely ruined my home and Christmas
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 9, 2015
So sorry to hear of your experience, we would not expect it. For any customer having trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be reaching out to you directly to offer help.
Written by a customer while visiting command.com
Customer Rating
1
Took paint right off
on December 3, 2015
Posted by: mygrowler
from Washington State
Gender:Female
Hung two of these identical hooks. Only used them to hang light towels to dry. One came off and tore the paint right off the wall. I live in a rental home, I don't have the paint to fix it. Now I lose some of my security deposit because your hooks don't work.
No, I would not recommend this to a friend.
Response from command.comBy Anonymous, Command™ Brand, December 4, 2015
Thank you for taking the time to share your feedback on our Command™ Large Clear Hook. We apologize for the frustration here - we wouldn't expect damage upon removal. Our tech team would like to hear more from you in order to provide possible reasoning or resolutions (including refunds or the pursuit of a complaint process) for your experience. If you're interested in discussing this further, please call us directly at 800.934.7355 and mention case number 6333873. We've also sent this information via email. Thanks!
Written by a customer while visiting command.com
Customer Rating
2
Love the clear hook but
on November 29, 2015
Posted by: Luie
from Pottsville, PA, United States
Gender:Female
It doesn't have the sticking power like the other hooks. I've had command hooks up for years with decorations I tried these several places and they fall off the clear hooks are a great idea but needs more stick
No, I would not recommend this to a friend.
Response from command.comBy Anonymous, Command™ Brand, December 3, 2015
Thank you for your review. It looks like you've connected with us about the same issue with multiple products. We've responded in full to your original review and have also sent a direct email. We look forward to connecting further soon. Thanks!
Written by a customer while visiting command.com
Customer Rating
5
great for drying dish rag
on July 2, 2015
Posted by: Shirley101
from Huntington, WV, United States
Gender:Female
this product is great for drying dish rags it helps air get to the dish rag so it will not mildew
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
These are HUGE mistake
on May 18, 2015
Posted by: disappointed915
from Flora, Indiana, United States
Gender:Female
Just spent mega dollars gutting my home last summer. New paint on all new dry wall. Waited 3 months for paint to cure and put these up as to not put holes in the walls. WOW up to now 4 colors of paint to re-open to fix the areas that these have come off and peeled the paint with them.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Social Media, May 20, 2015
When walls are primed and painted and our products are used according to weight limits we would never expect this to occur. For any customer who has trouble we would ask they contact our customer service team directly at 1.800.934.7355 M-F 8am-5pm CT. Please know we will e-mail you directly as well.
Written by a customer while visiting command.com
Customer Rating
5
Nice clear hook
on April 23, 2015
Posted by: Beccadell1
from Tooele, UT, United States
Gender:Female
[This review was collected as part of a promotion.] Great size. I use it for an odd sized item that I wanted to hang but a nail wouldn't work. Received as sample. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
4
HOLDS STRONG BUT BE CAREFUL ABOUT SURFACE PREP
on February 20, 2015
Posted by: Anonymous
Surface prep instructions say to use alcohol to clean surface. Alcohol ruined the eggshell finish of the wall paint in the prep area, and the wall was repainted to restore the eggshell finish. Best not to use alcohol on latex painted surfaces.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Can't hold up to itself let alone 4 pounds
on December 4, 2014
Posted by: Hmmartin
Gender:Female
I purchased these to hang our christmas stockings up and I followed the directions to a T and they still fell down over and over again. Finally gave up after spending $16 on these. BIG disappointment
No, I would not recommend this to a friend.
Response from command.comBy Rachel B, Customer Service, December 10, 2014
We are very sorry to hear this as they should be ideal for hanging stockings on any smooth/sealed surface. For any quality issues we would ask customers contact us directly at 1-800-934-7355 M-F 7am to 6pm CT. We can discuss the application and offer a solution. Please know we will contact you directly.
Written by a customer while visiting command.com