Customer reviews from command.com
Command - Large Hook, 4 lb - Clear
Average customer rating
3.9
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
42
4 Stars
10
3 Stars
2
2 Stars
2
1 Star
15
74%of customers recommend this product.
(
46 out of
62)
Customer Reviews for Command - Large Hook, 4 lb - Clear
Customer Rating
5
Durable and adhere well!!
on September 22, 2020
Posted by: RachelC
from Shadyside OH
[This review was collected as part of a promotion.] I chose the command hook for my shower. I followed the directions for the adhesive strip, applied the hook per the directions and to test it, I pulled on the hook. It didn’t budge! It is still in place in my shower, moisture and all! I am impressed!! The hook is clear which would be wonderful for an outside wreath. Or anything that you don’t want the hook to be visible. Removal was just as easy and the directions are easy to follow. No lingering sticky stuff!! Excellent product!!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Not sticky enough
on December 4, 2020
Posted by: Hot Mess
from Hempstead, TX
I purchased 4 sets to hang Christmas garland. Needless to say it did not work. The tape stuck to the wall but the hook did not stick to the tape.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 4, 2020
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
These are HUGE mistake
on May 18, 2015
Posted by: disappointed915
from Flora, Indiana, United States
Gender:Female
Just spent mega dollars gutting my home last summer. New paint on all new dry wall. Waited 3 months for paint to cure and put these up as to not put holes in the walls. WOW up to now 4 colors of paint to re-open to fix the areas that these have come off and peeled the paint with them.
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Social Media, May 20, 2015
When walls are primed and painted and our products are used according to weight limits we would never expect this to occur. For any customer who has trouble we would ask they contact our customer service team directly at 1.800.934.7355 M-F 8am-5pm CT. Please know we will e-mail you directly as well.
Written by a customer while visiting command.com
Customer Rating
2
Love the clear hook but
on November 29, 2015
Posted by: Luie
from Pottsville, PA, United States
Gender:Female
It doesn't have the sticking power like the other hooks. I've had command hooks up for years with decorations I tried these several places and they fall off the clear hooks are a great idea but needs more stick
No, I would not recommend this to a friend.
Response from command.comBy Anonymous, Command™ Brand, December 3, 2015
Thank you for your review. It looks like you've connected with us about the same issue with multiple products. We've responded in full to your original review and have also sent a direct email. We look forward to connecting further soon. Thanks!
Written by a customer while visiting command.com
Customer Rating
1
Took paint right off
on December 3, 2015
Posted by: mygrowler
from Washington State
Gender:Female
Hung two of these identical hooks. Only used them to hang light towels to dry. One came off and tore the paint right off the wall. I live in a rental home, I don't have the paint to fix it. Now I lose some of my security deposit because your hooks don't work.
No, I would not recommend this to a friend.
Response from command.comBy Anonymous, Command™ Brand, December 4, 2015
Thank you for taking the time to share your feedback on our Command™ Large Clear Hook. We apologize for the frustration here - we wouldn't expect damage upon removal. Our tech team would like to hear more from you in order to provide possible reasoning or resolutions (including refunds or the pursuit of a complaint process) for your experience. If you're interested in discussing this further, please call us directly at 800.934.7355 and mention case number 6333873. We've also sent this information via email. Thanks!
Written by a customer while visiting command.com
Customer Rating
1
Ruined my walls!!
on January 7, 2022
Posted by: Kbartol
from Cleveland, TN
Gender:Female
I am a renter and try to do as little to damage my walls as possible. I purchased the 4lb Clean Hooks to hang our stockings on this year. They held great. Then it came time to remove them and they would not come off. My husband and I both were pulling the tab down to remove it and it wouldn't budge. The next time we tried the tab completely ripped off, leaving the hook secured to the wall with no way to remove it. I tried another, we hung four, and the next would not move as well. I pulled the tab and even tried using my nail under the tab between the wall to separate it. It came off, along with about 3 inches of the wall. After feeling completely defeated I waited about a week to attempt the next one. The tab did not work, again, I tried using a knife under it and got about halfway under it before it ripped the paint off again. I use command hooks all over my house. I don't know what it is about this particular type but don't use them. I now have a wall that is the first thing you see when you enter my home that looks horrible and one single hook at the top that I haven't had the strength to try to remove yet.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, January 10, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble you experienced and appreciate the feedback. However, the product photo provided does not seem to be for our 3M Command Brand product. We would however, appreciate the opportunity to discuss this with you and gather further details and ensure this is our product. We would need to gather information from the packaging. Please connect with our team by chat www.command.com or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #29731566. Thanks again, and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
1
Horrible
on December 5, 2015
Posted by: Rick
from New York, NY, United States
Gender:Female
Absolutely horrible, didn't hold anything. Completely ruined my home and Christmas
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 9, 2015
So sorry to hear of your experience, we would not expect it. For any customer having trouble we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. Please know we will be reaching out to you directly to offer help.
Written by a customer while visiting command.com
Customer Rating
5
Easy to install
on October 28, 2016
Posted by: Gene27
from Homosassa Florida
Gender:Male
[This review was collected as part of a promotion.] I did not want to put holes in the wall, and this worked perfectly.
I would recommend this to a friend!
Written by a customer while visiting command.com