Customer reviews from scotchbrand.com
Scotch - Long Lasting Storage Packing Tape, 1.88" x 54.6 yds., 6/Pack (3650-6) - Clear
Average customer rating
1.3
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
3
1 Star
37
3%of customers recommend this product.
(
1 out of
36)
Customer Reviews for Scotch - Long Lasting Storage Packing Tape, 1.88" x 54.6 yds., 6/Pack (3650-6) - Clear
Customer Rating
2
Quality Control has gone down!
on July 17, 2016
Posted by: ajkinney715
from Peachtree Corners, GA, United States
Gender:Female
I have always used Scotch brand tape. And when moving or storing boxes have used the Moving & Storage tape. We are packing to move at the end of the month and the tape quality is just horrible. The tape does not stick! We have had to tape the tops shut with at least two strips of tape along the top and then often have to go back and put another piece crossways on each side so that the tape doesn't lift. The boxes are not overstuffed. Very disappointing as we have never had this issue with Scotch brand before.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 19, 2016
Thanks you for taking the time to offer your feedback. We apologize that we've added to the existing stress of moving. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Tape Doesn't Stick
on January 24, 2016
Posted by: Disappointed Customer
from Chicago, IL, United States
Gender:Male
Tape does not stick to boxes. The tape came loose on every box it was used on. Was forced to re-tape every box a second time with another brand.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , January 25, 2016
Thank you for taking the time to share your feedback on our Scotch® Long Lasting Moving & Storage Packaging Tape. It looks like we've already received one review from you and we've sent an email to you directly with a couple of resolution options. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we want to make it right. In the meantime, should you have further questions, feel free to call us directly at 800-328-6276 and mention case number 6382222. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Help. . . my packages are popping open!
on June 28, 2016
Posted by: Carmen
from Cedar City, UT, United States
Gender:Female
What is happening?? This is Scotch Brand, the best there is.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, July 1, 2016
We want to know what is happening as well and have sent you a direct e-mail offering further assistance. For any customer having trouble we would ask they please contact our team directly at 800-328-6276 M-F 8am-4:30pm CT. Thank you for taking the time to leave your review.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Don't Buy
on July 1, 2016
Posted by: doglover
from Maple Hill, KS, United States
Gender:Female
This tape does not stick to the boxes! What good is it??
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 5, 2016
Thanks for your review. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we’d like to offer a replacement of a different tape or a refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Cheap Imitation of Its Former Self
on August 15, 2016
Posted by: Blondie
from Glendora, CA
Gender:Female
This used to be the best tape ever for shipping boxes to my son. The last 2 rolls are so thin, they tear, don't cut evenly & twice as much has to be used for a decent seal. Of course, they can then sell more.......not to me! A real disappointment. The quality is actually lower than a no-name brand I've found. Will never buy again.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 17, 2016
Thank you for sharing your review with us. We are sorry for the experience you had with our tape and we’d like to make it up to you. If you’re interested in a complimentary replacement of a different roll of tape or in a refund for the product, please email your full name and mailing address to us at socialmedia@mmm.com. We’ve also sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. Thanks very much!
Written by a customer while visiting scotchbrand.com
Customer Rating
5
3M /Scotch standing behind their Brand!
on April 21, 2016
Posted by: Andy
from Voorhees Township, NJ, United States
Gender:Male
This is not a review of this tape ,I did that earlier this month. This is rather a review of an U.S. company that actually cares about what people are saying.This tape is flawed,they need to correct that,BUT they are making good on their promise to correct the issues.This may not be the forum for this review,but when you have customer service that is on the ball,and correcting problems,that deserves attention. And no, I do NOT work for 3M/ Scotch.Or any affiliate!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 25, 2016
Thank you very much for the positive feedback! We appreciate the recognition as we continue to stand behind our products and support our customers.
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Stuck well to boxes
on June 9, 2016
Posted by: Rebekkahr
from Urbana, OH USA
Gender:Female
I purchased this tape to seal my boxes during my recent move. It performed better than any previous tape I have used. I will purchase this tape again.
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Book/Magz Repair
on March 30, 2020
Posted by: rjwl
from Burbank, calif
Gender:Male
I'm a unique user. I use long life tape to secure plaz lid to plaz box's. (Why can't I edit anything in this post ???) I mostly tape magazine covers, dclippings, book repair, and labels. I have 1000s of old.magz. As an engineer I'm very sad mmm doesn't post tech info: I need peel and notch strength, plastic chemistry (hardness, scratch), uv and water life, tensile and strain, etc.(This tape has zero notch strengrh.) I've used mmm Book Repair Tape, which is wider, thicker and also has zero strength. Another waste of $$$ and time. I've been using 001 Photo Tape for best magazine covers, but it's < 1 in wide, and costly for 100% over lap.i would buy a lot, if 001 came in 2, 4 or 5 in widths
Response from scotchbrand.comBy Scotch Brand, Social Care, March 31, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com