Customer reviews from command.com
Command - Small Hooks, 0.5 lb., 9 Hooks, 12 Strips (17067-9ES) - White
Average customer rating
4.4
(262 Reviews)
Rating breakdown 262 reviews
5 Stars
202
4 Stars
24
3 Stars
3
2 Stars
5
1 Star
28
82%of customers recommend this product.
(
75 out of
91)
Customer Reviews for Command - Small Hooks, 0.5 lb., 9 Hooks, 12 Strips (17067-9ES) - White
Customer Rating
1
Does Not Stick
on November 5, 2019
Posted by: LaurenG
Gender:Female
I bought this today and went home to use it and out of the four sticky pads not a single one of them were sticky. The small little papers just fell right off of them and none of them stuck to the wall. I have used command hooks before and have never had this happen.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 5, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Easy and efficient hooks
on January 14, 2016
Posted by: Just the Thing
from Wall by by desk
Gender:Female
I have had these hooks for a while. I routinely buy hooks and hangers. This little hook was perfect to hang a calendar in my classroom. We can't damage the walls and it I easy to attach and remove.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
tore my wall
on December 8, 2017
Posted by: Robin84
from Missouri, United States
Gender:Female
I hung 6 power outlet surge bar with just my cell phone charge & alarm clock plugged in & after a week it fell pulling piece of my wall off. Also had a small light that couldn't of weighed more than 2 or 3 lbs from the ceiling and it stayed for about 2 years and 2 weeks ago it fell tearing piece of my ceiling off
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
1
Wasted money
on August 25, 2014
Posted by: Amkso
I have used these hooks to hang aprons in my kitchen.... and one week later, my aprons and the hooks are lying in a pile on my kitchen floor. The do not stick well and are too expensive to keep replacing. Not worth the money.
Response from command.comBy Beth, Customer Service, September 3, 2014
Thank you for taking the time to create your Rating and Review of the Command(TM) Small Wire Hooks. We are sorry to hear that you are having difficulty with the hooks sticking to your walls. If all of the directions for mounting are followed as well as the weight limits, we would not except this to happen. We would ask that you contact us directly at 1-800-934-7355 so that we could try to offer a solution. We are available Monday through Friday from 7:00 - 6:00 CT. Please watch for a direct email reply from us as well. Thank you for your feedback and we look forward to hearing from you soon.
Written by a customer while visiting command.com
Customer Rating
1
off the wall
on August 21, 2014
Posted by: purplepepper
I bought these hooks hoping they would work better than the clear mini hooks. No luck there - they don't stay on the wall either. I'm going back to nails.
Response from command.comBy Beth, Customer Service, August 28, 2014
Thank you for taking the time to create your Rating and Review of the Command(TM) Small Wire Hooks. We strive to manufacture products with a high quality. We are happy to assist with trying to determine why the product may not have worked on your wall. If you feel that you had followed all of the directions on the packaging and the weight limits of the item you were hanging, we would ask that anyone experiencing this would contact us directly at 1-800-934-7355. We are available Monday through Friday from 7:00 - 6:00 CT to assist with a resolution. Please know that we had tried to reach out to you directly about your trouble with the Command(TM) Clear Mini Hooks as well. Thank you for your feedback and we hope to hear from you soon.
Written by a customer while visiting command.com
Customer Rating
1
Wish these worked better
on September 25, 2014
Posted by: ARKsaver
Gender:Female
[This review was collected as part of a promotion.] I have used Command products for everything and love them! But recently we painted my daughter's walls, cleaned spots for these hooks with alcohol, and set up a design for hanging all her jewelry. Three times we tried this, three times all the jewelry ended up on the floor. Perhaps bigger would be better, but none of her jewelry weighs half a pound. Very disappointed with this variety of Command hooks.
Response from command.comBy Rachel, Customer Service, September 30, 2014
This is not what we would expect when properly cleaning the surface and following weight limits when using this product. We would encourage customers with this trouble or any trouble using our product to contact us directly at 1-800-934-7355 M-F 7am to 6pm CST. We can discuss the application, discuss options, and offer resolution. Please know we will be reaching out to you directly as well.
Written by a customer while visiting command.com
Customer Rating
2
Tore paint off my mantle!
on December 29, 2014
Posted by: Madwifey
from Tennessee, United States
Gender:Female
Easy to put up, but tore paint off my mantle! I had 6 up for stockings,1 came off fine, 2 tore paint off my mantle and the other 3 the tabs broke while pulling downward. My mother is hysterical I talked her into getting these and against her better judgement she did as I told her its not suppose to do that. Thanks for making me out a liar and I have to repaint :/
No, I would not recommend this to a friend.
Response from command.comBy Rachel, Customer Service, January 2, 2015
We are so sorry to see the paint removal from your mantle and would like to find out how this happened. For any damages we would ask customers contact us at 1-800-934-7355 M-F 7am to 6pm CT. We can discuss which product is being used, what the surface is, and how we can further assist. Please know we will be reaching out to you directly as well.
Written by a customer while visiting command.com
Customer Rating
1
Damages walls, doesn't work as advertised
on January 2, 2015
Posted by: Cindy Lou
This product sucks. I used them to hang garland on the mantel. Half the hooks kept popping off leaving the garland on the floor. I also used them for hanging small Christmas items on the walls. When it came time to remove everything, the strips either damaged my walls or the strips broke, leaving the 'damage-free' hanger on the wall. This product is not as advertised!!
No, I would not recommend this to a friend.
Response from command.comBy Rachel , Customer Service, January 8, 2015
So sorry to hear of your experience with our product. These hooks are intended to hold a 1/2 lb. each and as long as weight limits and surface preparation was followed we would not expect this. Please contact our customer service team at 1-800-934-7355 M-F 7am to 6pm CT using ref#5871665.
Written by a customer while visiting command.com