The drawers in this cabinet do not fit exactly right therefore the bottom drawer will not close properly.
Written by a customer while visiting Staples
Customer Rating
2
Not happy
on December 9, 2019
Posted by: LINDA L.
from Wisconsin Rapids
I was disappointed that when I open the top drawer that it comes off the track on the right hand side. I don’t have that many files in it and don’t know why it is doing this.
Like I said s simple piece of metal. The manager asked if I wanted to pay a bit more for a warranty. Told her you have to be kidding
on July 12, 2019
Posted by: L.C.
Verified Purchase:Yes
Works just fine. Be real guys with these surveys we are talking about a simple sheet metal box with draws and a lock - not a piece of complicated electronics.
For the money it was a good buy....but made flimsy the draws can not handle the weight of what is placed in them......so that when the draw is pulled out you are straining the plastic glides on each side of the draw.........top and bottom..........I bought this and took out the extended warranty within a few months the draws locked up could open or when able to open couldn't close ...returned it to store they gave me a new one BUT I had to buy another warranty to cover that file cabinet...UNFAIR.........
Response from StaplesBy September 28, 2019
Hello Dave we’re sorry to hear that the recently purchased cabinet does not meet your needs. If you would like assistance finding an alternative cabinet please contact us at 1-800-333-3330 option 3 or chat with us live online at www.staples.com for additional support. Furniture may be returned or exchanged up to 14 days after the original purchase. Please click the link below to access our full return policy.; https://www.staples.com/sbd/content/help-center/contact-us.html