Customer reviews from Tide
Tide - PODS Free & Gentle HE Laundry Detergent Capsules, 83 oz., 112 Capsules/Pack (03229)
Average customer rating
4.4
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
260
4 Stars
33
3 Stars
11
2 Stars
6
1 Star
29
78%of customers recommend this product.
(
118 out of
152)
Customer Reviews for Tide - PODS Free & Gentle HE Laundry Detergent Capsules, 83 oz., 112 Capsules/Pack (03229)
Customer Rating
1
Oh my god.
on April 7, 2025
Posted by: Jess113
[This review was collected as part of a promotion.] I tried using free and clear pods for my family because the store i go to was out of my usual detergent. My son broke out head to toe in massive hives. Ears and all. I ended up having to give him allergy medicine and bring him to urgent care because the hives just kept getting worse and his feet were completely swollen. For something that is supposed to be hypoallergenic I was extremely disappointed and cannot believe the reaction it had on my babys skin. If you or a family member is sensitive, do not use this detergent or you might end up at urgent care too.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, April 10, 2025
We're so sorry to hear this. After the extensive health and safety tests that these PODS™ have undergone, this definitely isn't something we'd expect. The well-being of our Tide family is extremely important to us, so we hope your son is feeling better now. If you haven't, we recommend to discontinue using these PODS immediately. So our Safety Team can learn more and make sure your son is ok, could you please give us a call? You can reach us at (800) 879-8433. We hope to hear from you soon.
Written by a customer while visiting Tide
Customer Rating
1
Caused hives and multi-day allergic reaction
on July 26, 2025
Posted by: Epfdez248
These pods caused a severe allergic reaction in my 4 year old daughter from head to toe.
Had to take prednisone and Benadryl for days following her sleeping on sheets washed with these “Free and Gentle” pods.
Reading the reviews now, it is clear that we aren’t the only ones, so what does Tide plan to do about it?
Cons: Satisfaction
I would recommend this to a friend!
Response from TideBy Customer Care, July 28, 2025
We're so sorry to hear your little girl went through that and hope she is feeling better now! Safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use of the product, and we'd like to gather some more details to share this with our team. This certainly isn't the experience we want for your little girl, and we want to help further. When you can, please give us a call at 1-800-879-8433, M-F 9am-6pm EST.
Written by a customer while visiting Tide
Customer Rating
1
child proof cap
on July 31, 2025
Posted by: CG25
My hands are not man size thus I can only open with a knife. Needless to say the cap will never be put back on. Will look for another product that I can easily access in the future.
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, August 1, 2025
Thanks for taking the time to share this with us, and for choosing Tide. Feedback like this means a lot to us, so we'll let the rest of our team know how you feel about the caps. If you have any questions or would like to share more, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide