Customer reviews from Tide
Tide - PODS Free & Gentle HE Laundry Detergent Capsules, 83 oz., 112 Capsules/Pack (03229)
Average customer rating
4.4
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
260
4 Stars
33
3 Stars
11
2 Stars
6
1 Star
29
78%of customers recommend this product.
(
118 out of
152)
Customer Reviews for Tide - PODS Free & Gentle HE Laundry Detergent Capsules, 83 oz., 112 Capsules/Pack (03229)
Customer Rating
5
The best
on September 14, 2024
Posted by: Njmom16
I keep coming back to these. So easy to use! The pods dissolve even in cold water, remove stains and leave my clothes noticeably soft
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Total waste of money
on September 28, 2024
Posted by: Brandon327
These things are a gemic, let's start off with the pods themselves whats all the warning labels on the back "don't get them on you"? If you're not supposed to get it on you then why put it in you clothes fibers, smart. Second these thing's are not gentle to skin there is something with tide pods all of them no matter the kind they make your clothes insanely itching and irritating. Third I've used many laundry soaps, and none, absolutely none have ruined my clothes like tide pods have. My clothes fit way tighter like they have shrunk way pass shrunken, and the fibers are getting brittle like there is a thin plastic coating over the fibers. Forth the pod liners don't fully dissolve a few times taking the laundry out of the washer the liners will be haning from the clothes, well what's left of it anyway.
Pros: Smell
Cons: Price, Satisfaction
No, I would not recommend this to a friend.
Response from TideBy Customer Care, September 28, 2024
Tide Free & Gentle Liquid Laundry Detergent is designed to bring a safe, gentle, and thorough clean to your laundry, so even those with the most sensitive skin are well cared for. We're so sorry to learn about the experience you've shared! Our Safety Team works so hard to make sure every product we make is safe to use as directed. Stop using the remainder of this bottle, so you'll stay safe and comfortable. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience and make sure you’re feeling alright today. You can reach us Monday through Friday, 9:00am - 6:00pm EST, or Saturday and Sunday, 9:00am - 5:30pm EST. Our number is 1-800-879-8433. Thank you, and we look forward to hearing from you.
Written by a customer while visiting Tide
Customer Rating
4
Packaging
on December 6, 2024
Posted by: trak
Although I have no gripes with the product itself, the jug that the pods come in is about 1/4" too tall to fit in the pedestal/drawer under my washer. I don't like having to leave them out because I have to clean around them and that's just one more step in my house cleaning routine. Could you maybe shave a little off the height of the container?
Pros: Price, Smell
Cons: Satisfaction
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Tide Pods are ruining our clothing.
on December 10, 2024
Posted by: Unhappycustomer01
I have been a loyal Tide customer for over 40 years. I have been using the Tode pods, and they are ruining our clothing. We have spent so much money on our clothes and had to get dispose by throwing our clothing away. We wash our clothing in cold water and the plastic on the pods do not dissolve and stick to our clothing in which stick together with the pod covering. The pods are very convenient, but they will ruin your clothing leaving your clothing with a stick residue. Stick to the liquid Tide or powder. This is the worse idea Tide has ever come up with/
No, I would not recommend this to a friend.
Response from TideBy Customer Care, December 11, 2024
Thanks for taking the time to share write to us, and for choosing Tide for the past 40 years. This surely isn't the cleaning we expect after extensive quality testing. This can typically happen if there's not enough room in your washer for these PODS™ to tumble freely however, we'd like to learn more. So we can gather some further information, could you please give us a call when you have a chance? You can reach us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
2
Ruins clothes
on December 22, 2024
Posted by: Lucia222
I had such expectations for this product because I only wash with cold water with minimal detergent. I followed the directions. Used one pod, the wrapper got stuck on my black leggings leaving a white sticky "stain" that was very difficult to remove. Very disappointed.
Pros: Smell
Cons: Price, Satisfaction
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
5
Love these pods!
on December 28, 2024
Posted by: Kate450
In two years of use, never a problem. They are so easy to use--no muss, no fuss. I really like that they can be-- and should be--used in cold water.
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Unhappy Loyal Customer
on December 29, 2024
Posted by: Dkms
I’ve always loved tide. I am so highly disappointed. The pods leave a a gross texture and stained multiple pieces of clothing. Blue stains from other tide pods all throughout loads of wash. This is more noticeable on my light clothing. Also when I’ve taken my clothes out of the dryer I’ve found pod plastic like residue dried on my clothes. Tide is not wallet friendly in this economy. So when paying the high cost for and than having to replace clothing is just Absolutely Ridiculous and so disappointing.
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
2
First time customer
on February 26, 2025
Posted by: Mary29
I have always used liquid detergent and with the cost of it now a days I have always used and different brand. I was shopping recently and thought I would try them since they were on sale. I have a washer without the agitator. I used the recommended amount per wash and seriously my clothes still felt dirty. I will stick to the cheaper brands and liquid detergent its just not worth the money. I want to feel clean.
Pros: Smell
Cons: Price, Satisfaction
No, I would not recommend this to a friend.
Response from TideBy Customer Care, February 28, 2025
We're sorry to hear this, Mary, and want to assure you that we have many quality checks to ensure your laundry comes out fresh and clean. For the best results, make sure to use the hottest water safe for your fabric, as well as not overload your washing machine and pre-treat any noticeable stains beforehand. We'd like to help you get the most from your Tide, so when you have a minute, please get in touch with us at (800) 879-8433.
Written by a customer while visiting Tide