Customer reviews from swiffer.com
Swiffer - PowerMop Multi-Surface Mopping Pad, 11/Pack (12868) - White/Purple
Average customer rating
4.8
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
141
4 Stars
19
3 Stars
8
2 Stars
1
1 Star
1
95%of customers recommend this product.
(
135 out of
142)
Customer Reviews for Swiffer - PowerMop Multi-Surface Mopping Pad, 11/Pack (12868) - White/Purple
Customer Rating
5
Worth it!
on July 28, 2024
Posted by: samanthakb88b
Was trying to find a good mop for my vinyl flooring and this is amazing! The price is great, and the product works really well. One of my favorite things is that it doesn’t leave the floor sopping wet after mopping, the water is minimal and dries pretty quick!
Written by a customer while visiting influenster.com
Customer Rating
3
waiting for answer
on January 13, 2025
Posted by: lolo65
i wish to buy mop refills for washing the floor
5 or 8 does not help me at all..
5 or 8 does not help me at all..
how can you help me with this product
Response from swiffer.comBy Customer Care, January 14, 2025
We'd be happy to answer any Swiffer questions you have. When you get a chance, please reach out to us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
refill size for swiffer
on February 21, 2025
Posted by: JUDY ANN
I have tried to get refill for floor moping . I purchased refill bottle that is to large do I just throw Swiffer in landfill? Mine just says swiffer not wet jet
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, February 21, 2025
We're sorry for any confusion. Our PowerMop would use our PowerMop solution. Please give us a call at (800) 742-9220 if you'd like any further assistance.
Written by a customer while visiting swiffer.com
Customer Rating
5
Love! Love! Love!
on March 16, 2025
Posted by: moneshaw1_4048
The durability, effectiveness and absorbency of these pad refills is impressive. Not only does it get a gritty mess up effortlessly, but it helps dry the floor even faster. Say bye bye to having to fill up a bucket of water.
Written by a customer while visiting influenster.com
Customer Rating
3
Refills are 12" and I need 14"
on May 3, 2025
Posted by: Denise70
I just purchased refill pads and they are smaller than the ones that came with the mop. I need 14" and can only find 12". Otherwise, I do like the convenience, and 12" works but not good enough.
Response from swiffer.comBy Customer Care, May 5, 2025
We're sorry to hear this, as we have many quality checks in place to ensure that our PowerMop pads reach you in the best possible condition. We'd like to mention that we only make one size for our PowerMop pads, and they're 15.4 x 5.3 inches. So that we can look into this further and see how we can best help, please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
2
Do Not Like
on June 19, 2025
Posted by: Dale G
from Southern Alberta
The original Wet Jet was 100 times better, the pads for this Power Mop are awful, if they made pads similar to the original ones it would be much better...not a fan of this
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, June 20, 2025
We're sorry to hear that you're unhappy with your purchase, Dale, and we appreciate you taking the time to share your feedback with us! Swiffer products go through extensive testing and quality checks to ensure they reach you in perfect condition, and provide effective results when used as directed, so this is not the experience we want or expect you to have, and we're grateful you let us know.
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this from here. Please give us a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this from here. Please give us a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!
Written by a customer while visiting swiffer.com
Customer Rating
5
Great job on the floors.
on June 25, 2025
Posted by: Proud floor cleaner
Had to figure out how the pad would stick to the mop head. Once that was done mopping the bathroom and living room floors are easy great looking and the smell well it at least last while mopping.
Written by a customer while visiting swiffer.com
Customer Rating
4
Clean and bright
on August 6, 2025
Posted by: danam294_5039
These pads are easy to use, pick up dirt quickly, and are great for light cleaning. They’re disposable, so you’ll need to buy refills often. Not ideal for heavy-duty cleaning, and they create some waste. Perfect for quick, everyday cleanups.
Written by a customer while visiting influenster.com