Customer Reviews for Command - Medium Hanging Strip, 200 Strips/Pack - White
Customer Rating
1
Terrible
on December 10, 2019
Posted by: mpower1913
from new york
Gender:Male
I bought this for the fact that it is advertised to cleanly hang frames. When I went to remove it and followed the instructions to do so it ripped 2 baseball sized sections of paint off my wall. This will now cost me hundreds to fix. I have to hire someone to spackle and repaint it. NEVER USE
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 12, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
For years I have used the picutre hanging strips to put up picutres on my walls with no isssus. The last few months however I have noticed that the strips don't seem to be as sticky anymore and I have had items fall. Has the glue changed on the strips and that is the reason? Just yesterday I tried putting up a picture frame that is MUCH lighter than ones I have hung in the past but it fell within an hour. I even used 12 paris of strips to try and hold it.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 20, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] We bought these for my daughter's college dorm. She used 4 12# strips for a small 4-hook wood piece. She hung her size small Northface jacket and a lightweight jacket, totaling maybe 5#, if that of weight. So, we had 48# of strips & they couldn't hold 5#. It fell down. We paid a LOT for these things and now have to buy more again to try to hang up her hooks again. I may have to find something else to use that works. We also had a wooden shelf with glass bottles on it come CRASHING down (broke the shelf and bottles & woke up the other residents). We used 12 LARGE Command Strips for that! 192# of command strips for maybe 10# of weight. Didn't get pictures of that. It was a mess.
Normally, these work well for us. I don't know if we got a bad batch or what. They were put on correctly. This is the third year using these in a dorm.
I would recommend this to a friend!
Response from command.comBy Command, Social Care, November 20, 2019
Hello - We are sorry to hear of the trouble. The Command Medium Picture Hanging Strips are designed for use to mount picture frames up to 12 lbs in weight. We would not recommend them for use on shelving or coat racks. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT, so we may further discuss your experience and projects. Thank you.
[This review was collected as part of a promotion.] We tried to get this to stick to the wall even weighed the item at 1/2 a lb. I do not want to waste anymore of my time calling you.
Response from command.comBy Command, Social Care, November 18, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details and help. Thank you!
Sounded too good to be true and it was! Followed instructions precisely and even measured the weight of the frame which was well under the limit. The glass picture frame fell off in the night and smashed. After ringing a local picture hanger, they told me that they get a lot of work from command picture strips failing.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 14, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] Needed to hang a wood plaque without holes in the wall. This is the perfect solution, so easy to use & works great!
[This review was collected as part of a promotion.] I used these strips to create a picture wall (6 framed photos) in my living room. I like that the package contained extra strips. If you need to reposition your frames as I did to perfect the spaces between photos, it is better to use another strip than to make another hole in your wall! I have used these and many other Command products around the house and at work.