Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8 out of 5
3.8
(2,599 Reviews)
Open Ratings Snapshot
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product. 
(
1,536 out of 2,202
)
Best Buy Privacy Policy
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
5 out of 5
5
Convenient!
on March 28, 2012
Posted by: twinmama09
from Selma, AL
I bought these at our local grocery store. I thought that I would give it a try. I absolutely love them! They are so convenient and they work great. Will definitely be buying again! I have used them in cold, warm, and hot wash. Dissolves the same in all temps.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5 out of 5
5
10 Stars
on March 28, 2012
Posted by: FreebieQueen
from Rhode Island
[This review was collected as part of a promotion.] 1Easy to use
2 Non spill
3 Smells Great
4 Got out Stains
5 Softened My Clothes
6 Made My Colors Brighter
7 No Measuring
8 No Presoaking
9 Helps Retain Colors
10 Maintained Fresh Scent All Day Long
And that is why I say 10 stars!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
2 out of 5
2
Nothing special
on March 29, 2012
Posted by: HelenL
[This review was collected as part of a promotion.] The Tide Pod I received performed no better than my regular detergent. I will not buy it because it's much more expensive and didn't do anything special.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
5 out of 5
5
No guess, no mess!
on March 29, 2012
Posted by: MichaelM
from Nashville, TN
[This review was collected as part of a promotion.] I'm glad someone came up with a solution which is similar to my dishwasher detergent. A pod with an "all inclusive" detergent, stain-fighter and freshener. Just the right amount every time. No mess to clean up when the detergent bottle decides to leak on top of the dryer. That makes the wife happy, too!. It was a pleasant surprise to receive something in the mail which was useful. I used the sample in my whites with hot water and it work fabulously! I only have two questions, when will it be available in my area and when will they come up with the same pod for fabric softener? Great product, thanks so much for including me in your test market.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
4 out of 5
4
very good product
on March 29, 2012
Posted by: stela
from miami, fl
[This review was collected as part of a promotion.] I used to test and i liked it very much. will change my detergent for tide pods because its very easy to use, without messing around..
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
4 out of 5
4
Novel idea, but with caveats
on March 29, 2012
Posted by: Dave
from East Aurora NY
I have just tried a couple of weeks with Tide Pods, Mountain Spring scent. I appreciate the thought which went in to this new delivery mechanism for laundry cleaning agents, however they don't work for me in their current state of development. The main positive is that the cleaning power and the results are what I would expect of a Tide product. The negatives are 1) using cold water in an HE washer, I find the pods not dissolving as quickly as expected, thereby lessening the time the agents are in contact with the clothes, 2) the Mountain Spring scent impresses me of citrus and bubblegum, not at all like the Mountain scent of regular Tide liquid, 3) almost all of my washes are multiple, small loads because I live alone and this strikes me as a waste of the pods, which can handle large loads (perhaps a mini-pod version might be offered, however people might just try to use them on large loads, anyway, and then complain about insufficient cleaning). For now, I'll stick with Tide Totalclean, which is the best overall product for cleaning and softening clothing that I have ever used.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1 out of 5
1
Big Disappointment
on March 29, 2012
Posted by: Frano
from Boston, Ma
Bought the Pods....thought they were great....loved the convenience..loved the smell...but the pods left a terrible residue on my front loader....still have not been able to remove all of it....a very big disappointment..spent an hour to remove it...and it is still on my machine...would not recommend this to my friends....
No, I would not recommend this to a friend.
Response from TideBy DeeConsumer Care April 3, 2012
I’m sorry the pac isn’t dissolving as it should. It is possible that the pac can migrate to the front of the tub and be pressed up to the door, getting stuck on the gasket. load is fully wetted and the pac has not had a chance to dissolve.

It’s fairly rare and normally doesn’t affect the cleaning or the washing machine. This can happen with all unit dose laundry products (detergents & additives) on the market. The stuck pac can be removed with a paper towel or cloth and the machine door and/or gasket can be wiped clean with water. Hope this helps.

Written by a customer while visiting Tide
Customer Rating
5 out of 5
5
Great Product
on March 30, 2012
Posted by: lfloehr
from Loudon, TN
[This review was collected as part of a promotion.] I have used Tide all of my life, and would have never changed, but this new Tide is even better. Great convenience, great smelling, wonderfully clean clothes. Thanks, Tide for making it more fun to wash.
I would recommend this to a friend!
Written by a customer while visiting Tide
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