Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
5
Great Detergent!!!!!!!!!!!
on May 30, 2012
Posted by: Dee56
from New Port Richey, Fl
[This review was collected as part of a promotion.] Love the pods. They're easy and no mess or spilling detergent. Just pop it in my front load and I'm done. Laundry smells fresh and comes out really clean. Love it!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
2
It is not better than the cheap detergent.
on June 11, 2012
Posted by: Peapod
from Buchanan, MI
[This review was collected as part of a promotion.] As a treat to myself I will sometimes purchase the liquid Tide or sometimes I will ask for it as a Christmas gift; however, I thought the Tide Pods didn't smell as good after drying as the liquid Tide. I would put Tide Pods equal to my satisfaction with the cheap detergent except the Tide Pods are much more expensive.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Warning!!
on June 20, 2012
Posted by: MamaD
from Illinois
I am a regular tide user and bought the Tide Pods to take on vacation. They left horrible blue spots on all of our laundry. After rewashing several times, it came out of the colored clothes, but the whites are ruined. Will never use again!! Not worth the risk and the loss of some great clothes.
No, I would not recommend this to a friend.
Response from TideBy Dee, Consumer Care , June 25, 2012
I'm sorry to hear about your experience as this is not something we’ve seen in the development of Tide PODS when used as directed. Rewashing the stained garment with your detergent and favorite stain treater should help with stain removal.
Additional Recommendation For Blue Stain Removal:
1. Rinse stain under hot water and remove as much stain as possible
2. Ring out garment and lay flat
3. Apply household rubbing alcohol to stain making sure it covers the entire stain. (Test on similar fabric or inside fold first.)
4. Let the stain soak for at least 10 minutes, the longer the better.
5. Using warm or hot water, rinse the stain and continue to remove as much stain as possible.
6. If full stain has not been removed, repeat steps 1-5.
Hope this helps!
Additional Recommendation For Blue Stain Removal:
1. Rinse stain under hot water and remove as much stain as possible
2. Ring out garment and lay flat
3. Apply household rubbing alcohol to stain making sure it covers the entire stain. (Test on similar fabric or inside fold first.)
4. Let the stain soak for at least 10 minutes, the longer the better.
5. Using warm or hot water, rinse the stain and continue to remove as much stain as possible.
6. If full stain has not been removed, repeat steps 1-5.
Hope this helps!
Written by a customer while visiting Tide
Customer Rating
5
Love doing my laundry now.
on September 16, 2012
Posted by: barefootmom0606
from United States
I started using the pods a couple of months ago. I never buy the large container I usually just buy the medium size bag. I don't have a problem with them being stuck together or busting either. My clothes are brighter and old stains have come out of some clothes. All of my clothes smell amazing. I love not having to measure out the detergent and I can just toss a little pod in and hit start. So easy even my children can't mess it up.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Fail
on September 25, 2012
Posted by: DirtyDaddy
from Denham Springs, LA, USA
I am a very satisfied, long time Tide user. I decided to try the Pods, and am sorry to say they are a huge fail. The first thing I noticed while trying to decide which scent to try was that there is no way to tell what they smell like until after you've purchased them and open the package. Then I realized why, they smell like a BAD PERM! I figured maybe it was just the plastic or something. Surely Tide wouldn't put out such an awful smelling product. I washed a load of towels and when it was done, I opened the washing machine and nearly vomited. The awful smell was even more intense. Thankfully the store I bought them at exchanged the rest of the package for a different scent. I figured there is no way the others could be as bad as the Mountain Fresh. Well, wrong again. Awful perm like smell. The store now will not give me a refund. In my opinion, there should be a scratch and sniff or some other way of knowing what the scent smells like before purchase or possibly offer the Pods in current scents like original, at the very least.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
5
Convenient and it works!!
on October 6, 2012
Posted by: soulmate98
from Philadelphia, PA
I have three teenagers who wash their own clothes. I used to purchase liquid detergent based upon price. But those cheap detergents would never yield the amount of washes they promised, because my kids would use more than suggested. I was excited to try the Pods; no more measuring!! My kids love them, and they last much longer than any of the liquid detergents that I used to purchase. I love this product!!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Gooey mess and ruined laundry!
on November 29, 2012
Posted by: Dteacher
from Grand Forks, ND
I can't remove the sticky residue and blue stains that Tide Pods left on my clothes and sheets!
Clearly there is a problem with this product and it should be pulled from the shelves based on the number of negative reviews about ruined clothes on this site alone!
Tide- you should be ashamed about these issues and offering solutions to remove the residue left on our clothes. Step up and offer some real options for your consumers or you will certainly lose your trusting consumers.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Tide Pods ruined my clothes
on December 10, 2012
Posted by: NHrev
from NH
I loved the concept of throwing one little pod in and getting clean, fresh smelling laundry. I knew it sounded too good to be true! I just bought a bag of the ocean mist pods last week and have used them in my new Kenmore Elite front loader and they don't dissolve all the way and end up sticking to clothing! This has happened with a white load and two colored loads - so different temp settings. The first time I chalked it up to user-error and figured I didn't put it deep enough in the drum or something. The second and now third time I realize it's a definite flaw in the product. Will never use them again!
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , December 12, 2012
I’m sorry your Tide PODS aren’t dissolving properly. We appreciate your bringing this to our attention and I’m sharing your report with the rest of our team. If you haven’t done so already, I hope you’ll try the following tips for best results:
• Switch to a warm water setting during the winter months or whenever water is exceptionally cold.
• Do not overload your washer. Overloading may cause the pac to get trapped inside fabric folds.
• Be sure to store the product in a cool, dry area and close the package after each use.
Hope this helps.
• Switch to a warm water setting during the winter months or whenever water is exceptionally cold.
• Do not overload your washer. Overloading may cause the pac to get trapped inside fabric folds.
• Be sure to store the product in a cool, dry area and close the package after each use.
Hope this helps.
Written by a customer while visiting Tide