Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Not too happy
on June 12, 2012
Posted by: Anonymous
from Medon, TN
I had run completely out of detergent and had to go get some new detergent. I saw the Tide Pods and thought that would be wonderful, we do a lot of laundry so that would make it a lot easier on us as well. I tried to use my first pod this morning, I have an HE washer and it says approved for HE, I dropped it in the washer, added my clothes and about 10 minutes into "sensing" as my washer says, it just shuts off. I've never had this problem with my liquid Tide detergent. I was really excited to buy these new Pods, but was very disappointed when trying to use them. I wish I would have read the reviews before I bought them, I would have just stuck to my normal liquid detergent.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
2
Sour Smell
on June 14, 2012
Posted by: Tabi
from Michigan City, IN
While the PODS are handy and quick the smell is horrible! I actually rewashed my clothes with the extra off brand detergent I had at home. I am really disappointed in these. I love Tide and assumed the least of my problems would be the smell.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
3
Not Sure After Reading These Reviews
on July 29, 2012
Posted by: afreeme
from Glendale, AZ
[This review was collected as part of a promotion.] I tried my sample yesterday and it seemed to work well and was excited to buy them, but after reading these reviews, I'm too afraid of ruining my clothes. I think I'll just wait and see what is done to fix the problems before I spend my hard-earned money on a product that has the potential to ruin clothing. Seemed like a great idea..the bugs need to be worked out.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
4
Sticky Siuation
on July 31, 2012
Posted by: CTrainor
from Boston
[This review was collected as part of a promotion.] I love Tide, so when the pods came out I had to try them. I loved them. I love the conviience of no measuring. They last me longer because I'm not pouring too much liquid. My clothes always smell, look and feel clean. I bought the large container. By the middle I noticed the pods started to stick together. Trying to separate them they broke and leaked. I was disappointed. I recently bought a small bag thinking maybe if they don't sit as long. Sad to say, I just took one out and they are starting to stick to each other. I will not buy them again. So sad. Such a great idea.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Pods don't dissolve, ruin clothes
on August 12, 2012
Posted by: MorganSkylar
from New Milford, CT
I have been using the pods for a few months now. I have been noticing these nasty sticky marks and the fabric sticking together. I thought maybe someone left something in a pocket. Well i have been doing laundry today and found out that the pod isn't dissolving in the wash. I have 2 shirts for work that are totally ruined because i have blue stain all over one and sticky plastic container holding the shirts pinched together. I am very disappointed. I wash my clothes in warm water. I just got my mom to purchase them the other day thinking they are great. I truly hope that she doesn't have this problem. I won't be purchasing the pods again. I have used the Purex pods and have never had an issue. I liked what Tide pods had to offer but they obviously do not work as well. I really wanted them to help make life easier but no go. If they make a better package that dissolves correctly then i might purchase again.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
4
Good product but needs improvement
on August 21, 2012
Posted by: Anonymous
from florida
I have used Tide for many years. I was excited when the pods came out and bought a large container. I thought this would be less messy than pouring from a bottle. It is but, the packages damage easily and melt in the container so I lose a lot of the product. The packaging of this product needs to be improved. I tried other detergent pods and I do not have this problem.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Disappointed!
on September 5, 2012
Posted by: LarryK
from Rio Rancho, NM
I have been using Tide for a kazillion years and have always been extremely satisfied so I thought I would try the PODS. Very disappointed in them, clothes are NOT coming out as bright as they used to - doubt very much if I'll use them anymore instead will go back to the liquid tide I have been using for so long.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Stinky Smell
on September 12, 2012
Posted by: Ayoung
from Lafayette, LA
My husband asked if I kept the clothes in the washer to long because they just smelt musky. I told him no and I started smelling the same thing. I am very disappointed because i was so excited that these Pods came out. I will never buy again and will have to waste the rest that I have because I hate the strong musky smell that our clothes has.
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , September 19, 2012
We have strict quality standards and wouldn't expect the Tide PODS to leave a musky smell on your clothes or in your washer. Please call us at (800) 879-8433 so we can figure out what's happening. Thanks!
Written by a customer while visiting Tide