Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Pods do not dissolve!
on May 20, 2017
Posted by: Beaner5270
from Connecticut
I used the pods as directed. Pods first then clothes. Plastic stuck to 2 of my work shirts and 2 pairs of socks.
No, I would not recommend this to a friend.
By Response From Tide, May 22, 2017
Wee can understand your frustrations with the PODS™ not dissolving, and we’re happy to help. Our PODs™ are designed to dissolve completely in the wash, as long as they’re added to the drum before any laundry, and there’s enough space in the washer for them to move around freely. If there’s a lot of absorbent materials in the machine, they can soak up the excess water needed to dissolve the PODS™. To help remove this residue, we recommend soaking the garment in the hottest water safe for the fabric, the longer the better. Then, rewash the affected items again, this time with no detergent, at the highest temperature safe for the items. So that we can help you further, please give us a call at 800-879-8433.
Written by a customer while visiting Tide
Customer Rating
3
Not happy!
on September 14, 2017
Posted by: Diny
from Vinton OH
The last 2 81 ct Pods leaked in the container on the others. Can make a huge mess. May determine my continued use.
No, I would not recommend this to a friend.
By Response From Tide, September 15, 2017
We always want our PODS™ to reach you in the best possible condition, Diny, and we’re sorry that wasn’t the case. We’d like to learn more, and see how we can help. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Eh...
on April 27, 2012
Posted by: Mels
from NY, NY
[This review was collected as part of a promotion.] I have used tide in the past, but no longer use it. When I saw a commercial for the tide pods I thought it was a genius idea! No mess, easy drop in, etc. However, the same problem happened as in the past. Once in a while, when I do laundry, I forget about it and end up taking it out of the machine the next day. Whenever I use tide, the laundry stinks of a moldy like smell. Other detergents do not do that. I'm not sure why it is so, however it is. I thought that maybe the tide pods were different---they were not. Unfortunately I will not be using tide anymore. Thank you, though, for the sample. I appreciate it very much!
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Disappointed
on July 13, 2012
Posted by: MariaR
from VT
Tide pods turned an entire load of white clothes into blue splotchy clothes. I expected much more from Tide. There was no warning anywhere on the bag to this effect.
No, I would not recommend this to a friend.
Response from TideBy Dee, Consumer Care , July 16, 2012
I'm sorry to hear about your experience as this is not something we’ve seen in the development of Tide PODS when used as directed. Rewashing the stained garment with your detergent and favorite stain treater should help with stain removal.
Additional Recommendation For Blue Stain Removal:
1. Rinse stain under hot water and remove as much stain as possible
2. Ring out garment and lay flat
3. Apply household rubbing alcohol to stain making sure it covers the entire stain. (Test on similar fabric or inside fold first.)
4. Let the stain soak for at least 10 minutes, the longer the better.
5. Using warm or hot water, rinse the stain and continue to remove as much stain as possible.
6. If full stain has not been removed, repeat steps 1-5.
Hope this helps!
Additional Recommendation For Blue Stain Removal:
1. Rinse stain under hot water and remove as much stain as possible
2. Ring out garment and lay flat
3. Apply household rubbing alcohol to stain making sure it covers the entire stain. (Test on similar fabric or inside fold first.)
4. Let the stain soak for at least 10 minutes, the longer the better.
5. Using warm or hot water, rinse the stain and continue to remove as much stain as possible.
6. If full stain has not been removed, repeat steps 1-5.
Hope this helps!
Written by a customer while visiting Tide
Customer Rating
1
Disappointed
on December 28, 2012
Posted by: SRP81
from Dayton, Ohio
I typically love Tide products but this detergent leaves me very disappointed in the lack of quality that I come to expect from Tide. I recently removed a load of laundry from the dryer, only to find that the pod did not dissolve in the washer like it is expected to do and was instead melted to my pillow cases, which were also discolored! I always wash my clothing in warm water so I am at a loss as to how this could have happened. I was unsuccessful in my many attempts to remove the product... If anyone has any ideas as to how I might be able to get this off, I would very much appreciate your ideas because these pillowcases were not cheap. Very Disappointed!!
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Pods melted
on March 9, 2013
Posted by: Malinda468
from Cape Cod, Ma
I bought the tide pods, they fused together & I had to use multiple pods for one load or try & sit & peel them apart which did not work. Very disappointed
Will not be buying them again
Will not be buying them again
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Don't use Pods on clothes you care about!
on April 14, 2013
Posted by: Teribel
from So. CA
Sometimes the Pods stain the clothes permanently! Before I figured it out they ruined several pieces of my clothing. I finally did a search to see if others had problems like me and found many, so buyer BEWARE!
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
4
Came back to Tide
on August 7, 2013
Posted by: FancyNancy
from Portage,IN
Used Tide all my adult life. stoped using for awile, ie seamed to smell funny, moldy, had new washer. I asked a few friends. all agreed. tried pods much better no bad smell. will stick with pods. thank you tide....
I would recommend this to a friend!
Written by a customer while visiting Tide