Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Brand New towel ruined!
on April 10, 2017
Posted by: scforme
from Salem, SC
I put the PODS into my front load washer then queen sheets and 2 bath towels. I discovered a swatch of bleached out area on a new towel bottom sheet. THE PODS ARE NOW IN THE TRASH...NEVER AGAIN!
No, I would not recommend this to a friend.
By Response From Tide, April 11, 2017
Our PODS™ laundry detergent is designed to make your laundering experience simple and easy, and we’re sorry that this hasn’t been the case recently. All of our products are designed to be safe for both white and colored items. Our PODS™ will also not cause bleaching if the items are washed according to the care instructions along with the directions on the pack. So that we can help you further, please give us a call at 800-879-8433.
Written by a customer while visiting Tide
Customer Rating
5
This is great
on April 16, 2017
Posted by: cf7272
from Texas
I love my Tide pods, they make my clothes look good and smell fresh.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
2
Not dissolving....
on August 6, 2017
Posted by: charlie119
from Arizona
I have same issue as many others...not dissolving in my FL washer...disappointing..
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, August 9, 2017
We’re sorry that was your experience with our PODS™, Charlie, as that isn’t what we’d expect. We want to help you get back to the convenience you expect, please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
3
Leaving blue stains on clothes
on September 10, 2017
Posted by: Rlucas
from Iowa
Leaving blue stains on my clothing after washing, so not happy!
No, I would not recommend this to a friend.
By Response From Tide, September 13, 2017
We always want our PODS™ to be convenient and efficient, and we’re sorry that wasn’t the case. Staining isn’t something we’d expect and we want to help. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Completely ruined my pants
on October 9, 2017
Posted by: Treyb
from Charlottte nc
Too bad i cant post the pic
Looks like it melted on the pants.
Looks like it melted on the pants.
No, I would not recommend this to a friend.
By Response From Tide, October 20, 2017
We always want our PODS™ to be convenient and efficient, Trey, and we’re sorry that was your experience. Our detergents are water soluble and any residue can be removed by soaking the garments in the hottest water safe for the fabric, for at least an hour, and then rewashing without detergent. We’d like to help you further, please call us at (800) 879-8433.
Response from TideBy The Tide Team, October 11, 2017
We always want you to have a great laundry experience, Trey, and we’re sorry that wasn’t the case. Our detergents are water soluble, and any residue can be removed by soaking the garments in the hottest water safe for the fabric, for at least an hour, and then rewashing without detergent. We’d like to help you further, please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
I will NEVER BUY TIDE PODS again!
on October 14, 2017
Posted by: Sara2
from Wisconsin
Don't dissolve regularly when directions followed, leave jelly wrapper in the rim of the washer (front loader), requires checking each item for residue before drying.
No, I would not recommend this to a friend.
By Response From Tide, October 20, 2017
We always want you to have a wonderful laundry experience, Sara, and we’re sorry that was your experience. Please know our detergents are designed to dissolve in water, and any reside can be removed by soaking the garments in the hottest water safe for the fabric, for at least an hour, and then rewashing without detergent. We’d like to see how we can help you further, please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
The pods donot disolve
on November 26, 2017
Posted by: richardtherat
from sacramento
The tide brand does not disolve properly. they leave a sticky mess on clothes that must be soaked off and you must rewash the item.
No, I would not recommend this to a friend.
By Response From Tide, November 29, 2017
We always want our PODS™ to be convenient and efficient, and we’re sorry that was your experience, Richard! We’d like to learn more and see what we can do to help. Please call us at (800) 879-8433, when you have a moment.
Written by a customer while visiting Tide
Customer Rating
1
Never fully dissolves
on May 23, 2017
Posted by: Courtney24
from Michigan
Has ruined so many of my clothes as they do not dissolve and end up staining the load. Very disappointed. DO NOT USE!
No, I would not recommend this to a friend.
By Response From Tide, May 25, 2017
We want our laundry pacs to be your worry-free convenient laundry solution, Courtney, and we're very sorry to hear that hasn't been the case. We'd very much like to learn more about your experience and help figure out why this may be happening. Please give us a call at 1-800-879-8433 when you have a chance so we can help you further.
Written by a customer while visiting Tide