Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Awful Smell...
on February 12, 2014
Posted by: Shane1981
from Miami, FL
I bought a small bag to Tide Pods because I was curious about the product. Much to my dismay, my clothes stunk to high heaven after washing them with this product. I actually had to make a special trip to the store to buy a box of your tried and true Tide Plus Bleach Powder to rewash the entire load. Awful product, never again!
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Turns clothes purple
on March 4, 2014
Posted by: locklady
from Jacksonville, Il.
All of our underwear has turned purple, then today I washed a very expensive set of sheets and they are stained purple in about a dozen places on both sheets. Why do you have to have that purplish blue dye on the pods? I think you have a great product except you definitely need to remove the dye. If not I will be forced to buy another brand without dye. I can't afford to buy all new clothes and it does not wash out even with bleach.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Relations, April 25, 2014
We're sorry to hear about the Pods leaving purple stains. We’ve extensively tested the Pods and feel certain they’ll dissolve completely and not stain when used as directed.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
3
Not for cold water
on May 18, 2014
Posted by: Owensfive
from Northville, MI
My recommendation should really read yes AND no! I have used the Tide Pods now for quite a while, as they are very convenient and seem to do a great job when using warm water. Unfortunately, when using them in cold water loads (I have a two year old Whirlpool front loader), I am getting a sticky blue mess/residue on many of my items. It has happened with towels, sheets and basic clothing and it's inconvenient, to say the least. It also "gunks up" my washer well by the door with the same sticky substance. I find it a pain to have to have liquid detergent on hand for some loads and these Pods for others, so I may stop buying them altogether. Too bad because they do clean the clothing and linens well...when they work and they're so easy. Please fix this, Proctor & Gamble!
I would recommend this to a friend!
Response from TideBy Fabric Care Community Manager, Consumer Care, June 5, 2014
Hi. Thanks for the review!
It may be helpful to know we recommend water be between 68 to 203 degrees F for the Pods to dissolve.
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
It may be helpful to know we recommend water be between 68 to 203 degrees F for the Pods to dissolve.
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Written by a customer while visiting Tide
Customer Rating
1
Pod stains
on August 5, 2014
Posted by: SueMac
from baltimore
This is an awful product - Stained and ruined my favorite white shirt - Not the first time . Never buy !!!!!!!!!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, August 8, 2014
Hello, Sue. We are so sorry about this and would love to make it right. Please give us a call at 1-800-879-8433 so that we can see what went wrong here. Thank you.
Written by a customer while visiting Tide
Customer Rating
2
Purple Stains!
on September 12, 2014
Posted by: alhj
from Matthews, NC
I have been a Tide user forever. Anytime I try a brand I am disappointed. I love the idea of the Tide pods for making the laundry one tiny bit easier.
I started noticing purple stains on my husbands white t-shirts (just about the only white clothes in my household). I could not figure out what he was doing to get these stains. And then I realized they weren’t on the shirts BEFORE I washed them and it occurred to me that it’s from the Pods.
I do everything “right”... Pod in first, not overloading at all, not using delicate, cycle runs a full-length, wash in warm, etc. But still we get stains every time on whatever shirt happened to be sitting on top of the pod.
Very disappointing. Fortunately for me these are all undershirts, so not visible. And the stain does eventually wash out on it’s own.
No more pods for me. I’m giving the Gain pods a try right now, but I’m guessing Tide liquid will be back on my list.
These should NOT be used for whites of any kind.
I started noticing purple stains on my husbands white t-shirts (just about the only white clothes in my household). I could not figure out what he was doing to get these stains. And then I realized they weren’t on the shirts BEFORE I washed them and it occurred to me that it’s from the Pods.
I do everything “right”... Pod in first, not overloading at all, not using delicate, cycle runs a full-length, wash in warm, etc. But still we get stains every time on whatever shirt happened to be sitting on top of the pod.
Very disappointing. Fortunately for me these are all undershirts, so not visible. And the stain does eventually wash out on it’s own.
No more pods for me. I’m giving the Gain pods a try right now, but I’m guessing Tide liquid will be back on my list.
These should NOT be used for whites of any kind.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, October 6, 2014
Hello! We think we may have an explanation for what is happening here. To ensure proper performance of Tide PODS®, be sure that you are adding one directly in the machine before clothes. And do not overload. If you are doing both of these things, then we would like to talk further. You can reach us at 1-800-879-8433. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
Ruined clothes
on October 2, 2014
Posted by: ErinNO
from New Jersey
I am so upset this pod ruined a TON of my family's clothing before I realized this was actually the culprit! I have had to throw out multiple pieces, some that were worn once!!!!, because of big bleach spots. :( :( :(
I have a brand new HE washer machine, so I know it is really the product. I switched back to liquid detergent and haven't had a problem since.
I have a brand new HE washer machine, so I know it is really the product. I switched back to liquid detergent and haven't had a problem since.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, October 6, 2014
Erin, we are so sorry to hear about your experience with Tide PODS®. Although your clothes were stained by our product, it did not contain bleach. We can often help to remove these stains. Stains are caused by not inserting the POD® in the machine before adding clothes and by overloading. We hope you will try us again with these instructions and if it happens again, please call at 1-800-879-8433. Thank you.
Written by a customer while visiting Tide
Customer Rating
1
Stained whites
on October 24, 2014
Posted by: SeaPort
from Illinois
I have used Tide for years and was delighted to try the Tide pods. I thought I was using them successfully until I started to notice lavender/blue splotches on my husband's white undershirts. Eventually, my whites have become stained also. I realize now that this is a Tide Pod problem. I used them correctly and any efforts of remediation (using bleach, re-washing, etc., etc.) do not work as the clothes have been washed AND dried and those stains are SET. Thanks for nothing, Tide. I will be using other detergents from now on.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
We're really sorry to hear that you're having trouble with our PODS®! If you're placing the POD® directly in the machine and not overloading, then we will need to hear some more details to find out what is going wrong here. Please call us at 1-855-236-3353. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
My whites are GREY!!!
on November 8, 2014
Posted by: Rookie954
from Colorado
I have been using Tide pods for about 8 months and I love the concept-- BUT I've been noticing that my white things are now a silver gray color and my husband even remarked that his socks look a little blueish!!! I am returning the 2 bags I have and will look for something without that pretty blue and orange color, and see if I can salvage my laundry.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, December 3, 2014
Oh no! We're sorry to hear about this and would like to help! If you're placing the POD® directly in the machine before adding clothes and not overloading, then we're not sure what could be causing the problem. We would like to chat about this at 1-855-236-3353. In addition, if you'd like to try Tide PODS® without dyes or perfumes, we highly suggest Tide Free & Gentle PODS®. Thanks!
Written by a customer while visiting Tide