Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Bag will never close.
on June 28, 2020
Posted by: Maci
from Illinois
The child-lock bag will not close. I even tried the instructions for what to do when it doesn’t close and that also didn’t work. Is it that hard to engineer a bag that is simple to close?
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 31, 2020
Maci, we're very sorry you are having this experience. We have strict controls in place to check the quality of our products and our packaging.
The Child Guard Zipper should continue to work as long as the bag lasts, so we appreciate you taking the time to report that your package broke or will not reseal.
We'd like to give you some tips to enable you to re-close your bag so you can continue to use your Tide PODS™..
1. With the front of the bag facing you, move the red slider to the left side of the bag.
2. Starting with the right side of the bag; press/pinch white zipper track together across the entire length of the zipper until you reach the red slider. You should feel both sides of the track snap back together as you pinch the track together.
3. Continue pressing the zipper track together until the white track is fully closed again. The zipper is now re-engaged and will function correctly.
Once zipper track is re-engaged here are instructions for how to open.
1. With the front of the bag facing you, move the red slider to the left side of the track.
2. Line up slider with notch/groove in white zipper track.
3. Press down on top of red slider.
4. Continue to hold down top of red slider as you slide to the right to open.
5. Be sure to re-close the package when finished by pulling the red slider back to the left side of bag and store the bag up and out of the reach of children.
In the meantime, please give us a call at (800) 879-8433, so we can help you with this further.
The Child Guard Zipper should continue to work as long as the bag lasts, so we appreciate you taking the time to report that your package broke or will not reseal.
We'd like to give you some tips to enable you to re-close your bag so you can continue to use your Tide PODS™..
1. With the front of the bag facing you, move the red slider to the left side of the bag.
2. Starting with the right side of the bag; press/pinch white zipper track together across the entire length of the zipper until you reach the red slider. You should feel both sides of the track snap back together as you pinch the track together.
3. Continue pressing the zipper track together until the white track is fully closed again. The zipper is now re-engaged and will function correctly.
Once zipper track is re-engaged here are instructions for how to open.
1. With the front of the bag facing you, move the red slider to the left side of the track.
2. Line up slider with notch/groove in white zipper track.
3. Press down on top of red slider.
4. Continue to hold down top of red slider as you slide to the right to open.
5. Be sure to re-close the package when finished by pulling the red slider back to the left side of bag and store the bag up and out of the reach of children.
In the meantime, please give us a call at (800) 879-8433, so we can help you with this further.
Written by a customer while visiting Tide
Customer Rating
5
What?!?!
on August 7, 2020
Posted by: Lelebe
from Texas
I have a nighty Tshirt that I’ve worn almost nonstop since March .2019, I got one for my daughter too so sentimental. It is black background with different color sleepy time print. Wold not even venture a guess how many times it’s been washed. 1 wash with this and it was like new black not faded. I didn’t even realize these pods “rejuvenated” I was so shocked, I investigated more about this product. Unbelievable!
How did that happen, and totally removed oily salad dressing from light grey shorts, grey shoes everything. I’m mystified and impressed.
How did that happen, and totally removed oily salad dressing from light grey shorts, grey shoes everything. I’m mystified and impressed.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
3
Leaves white residue on dark clothing
on August 21, 2020
Posted by: Grammie0907
from North Carolina
Do I recommend Tide Pods? Yes and No. Yes, I think they get clothes clearn......except for dark clothing. The pods leave white residue all over the dark or black clothing. I have to wash all of them again, all by themselves without detergent, in order to get out the white streaks the pods make. It's very aggravating to me.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, August 29, 2020
We're very sorry you're having this experience. When a POD™ doesn't fully dissolve and leaves streaks on darker clothing, the likely culprit is a wash load that is too full or that has too many absorbent items in it. As you have found, the solution is to wash the items again using no laundry detergent. Then, bim-bam-boom, everything is right as rain. If you have any questions, please feel free to reach out to us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
5
No comparison
on August 24, 2020
Posted by: Tammy45
from West Virginia
I have use Tide for many years. It stands out above all other brands. When you want the best results, you buy the best product....TIDE!!!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
This Product is way over scented
on September 10, 2020
Posted by: MaggieChloe10
from Nevada
I use liquid Tide original scent all of the time; a good product. Purchased and used the Tide PODS 3 in 1 Original Scent and had to throw them away. Seriously over scented. I even left the washed laundry out for a couple of days and the room was almost overwhelmed with the scent. Had to rewash the whole load.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 11, 2020
We're sorry you had that experience, MaggieChloe. We do understand that fragrance and scent preferences are very subjective and personal, but we'll be sure to forward your comments to our teams. Please give us a call at (800) 879-8433 if you have any questions for us.
Written by a customer while visiting Tide
Customer Rating
4
too much fragrance
on September 16, 2020
Posted by: Ivana708
from Bay Area, California
Dear Tide,
I have used Tide for over 40 years. Tide is the best detertent on the market for me, but I hate the strong perfumy smells that you are putting into Tide. Can you please change them
I have used Tide for over 40 years. Tide is the best detertent on the market for me, but I hate the strong perfumy smells that you are putting into Tide. Can you please change them
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
Love Tide Pods!!!
on October 29, 2020
Posted by: Anonymous
from Ohio
I use nothing else. Tide pods are the best. All my mom used was Tide. Like mom like daughter. Something I’d like in my pods would be lavender sense. Love lavender. During these pandemic times I think Tide Pods lavender would call all of us. Thanks
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
3
I waste too much of this product
on November 24, 2020
Posted by: Chris46
from Napa, CA
This is the third time I have purchased the Tide pods 42 pack capsules. No problem as far as how well Tide cleans my clothes nor the convenience of the pods, BUT they will stick together and right now I have a container of 5 pods left and all stuck together. This is continually happening so I have had to change to liquid Tide in the big bulky container. Problem there was that I had to wait till someone came to my home to open it for me because there was no way I could due to arthritis.
No, I would not recommend this to a friend.
Response from TideBy Maria Picard, The Tide Team, December 1, 2020
We're glad you've been getting a great clean out of your Tide PODS™, Chris, however, we're sorry to hear some have been sticking together. To help prevent this from happening, we recommend storing them in a room temperature environment with low humidity. We also appreciate your feedback on the container being difficult to open, and we'll be sure to pass your comments along to the rest of our team. If you have any questions, or would like to share more about your experience, we're only a phone call away at 1-800-879-8433.
Written by a customer while visiting Tide