Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
The new original scent is really bad
on September 7, 2019
Posted by: Mike6453
from New York
When the family asks why the clothes smell bad you know it's not good. Why change it and keep calling it "Original"? I tossed a pack thinking I got a bad batch. Nope! The next pack smells the same.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
We'd like to take your family on a new scent adventure, Mike! We do want to share that our Original PODS™ now have a more noticeable scent, which resembles a mix of floral/green/woody notes. If you're looking for the most comparable smell to our Original, we suggest checking out Tide Mountain Spring Liquid or Tide Original Powder. If you'd like to take your laundry for a detour on a different scent side, just give us a call at (800) 879-8433. We'd be happy to help you try any version your nose would like to take a whiff of.
Written by a customer while visiting Tide
Customer Rating
2
This product stinks
on September 14, 2019
Posted by: Mique62
from Connecticut
Dont know what happened to these pods, but they r not the same. They do not dissolve any more and get stuck on the clothes. Will be going back to liquid, not as much work or xtra step. They r terrible
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, September 17, 2019
Mique, your clothes should come out more clean and better smelling than ever before, as we made some recent upgrades. Since the type of fabric you're washing, the cycle you choose, how full your drum is, the water temperature you select and for how long all contribute to the clean you receive, we'd like to learn a bit more. So your clothes can get the Tide clean we pride ourselves on delivering after the first wash, could you please give us a call at (800) 879-8433?
Written by a customer while visiting Tide
Customer Rating
2
This product stinks
on September 14, 2019
Posted by: Mique62
from Connecticut
Dont know what happened to these pods, but they r not the same. They do not dissolve any more and get stuck on the clothes. Will be going back to liquid, not as much work or xtra step. They r terrible
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
4
Change original scent back!
on September 23, 2019
Posted by: Mkt85
from Philadelphia
Tide pods has become my favorite laundry detergent to use. Only thing I ask is for Tide to change the original scent back as it is the main one I use! Thanks tide!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
Great teaching tool!
on September 23, 2019
Posted by: Kellicuddle
from Texas
It's a great way to start teaching your kids to do their own laundry. It's quick and you don't have to worry about them using to much detergent! No messes.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Absolutely hate the new “original” scent
on September 26, 2019
Posted by: Dave9999
from California
Please don’t tell me to use a liquid, and please declare whether you will ever make a good pod again, so we know where we stand and whether we should move on.
No, I would not recommend this to a friend.
Response from TideBy Tide , October 28, 2019
We appreciate your honest feedback, Dave. We assure you that it's being shared with our team. We know scent is a preference and are happy to offer a variety of options. When you have a few minutes to talk, please get in touch with us at (800) 879-8433 and we'll help you find one you'll enjoy.
Written by a customer while visiting Tide
Customer Rating
5
TIDE PONS IS PERFECT
on November 10, 2019
Posted by: Fresa
from Lousiana
it is a very good product the fragrance in clothes is fresh so lake
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Change in smell
on November 17, 2019
Posted by: Disappointed at Tide
from Illinois
This product now smells like cheap perfume. Had to wash clothes twice to get stench out. At least tell the consume before you change it.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team , December 3, 2019
We always want your clothes to smell as great as they look, so we're sorry to hear that you're not a fan of the scent change. We'd recommend giving our Tide Ultra Oxi Pods a try and they will have a similar scent to the old version of the Original. If you have any further questions, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide