Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
3
original scent changed
on May 19, 2019
Posted by: Julie1234
from Tennessee
I purchased 96 ct original pods on 5/17/19 and noticed after washing clothes the scent is overpowering and not as pleasant as previous 42 ct original pod packs. Has scent changed?
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 20, 2019
We did update our Original scent recently to provide more freshness and a better scent on dry cloth, and so while we're sorry to hear it isn't your favorite, we appreciate your honest feedback, Julie. Rest assured, we're letting our team know that you'd like to see some changes made. In the meanwhile, we'd think you'd love the scent of our PODS™ Oxi, and we'd be happy to have you try some. Just give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
5
Make laundry smell great
on May 26, 2019
Posted by: blazer91
from Alabama
My daughter loves the original scent. We also like the sport scent because my son plays collage soccer and he gets pretty dirty.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Tide Original replaced by smelly impostor
on May 27, 2019
Posted by: formercincinnatiloyalist
from cincinnati
The new sent is absolutely Unctuous! Tide has numerous scents to choose from.. I found the Original sent to be clean and refreshing.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, May 29, 2019
We would never want to leave you disappointed and while we're sorry to hear that you're not a fan of our freshness update, rest assured we're certain that we have the perfect Tide scent for you! Meet your new best friend: our Tide PODS™ Oxi. They have a wonderful clean scent profile that we think you'll love, and we'd be happy to have you try some. Just give us a call at (800) 879-8433!
Written by a customer while visiting Tide
Customer Rating
3
New Original Scent is Too Strong
on June 5, 2019
Posted by: Jackson13
from Florida
These do a great job, and I really loved the original scent. The new scent is way too strong & gives me a headache. I would give these 5 stars if it was like before.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
4
Overwhelming scent
on June 9, 2019
Posted by: Byebye
from Florida
Sorry to have to say bye-bye Felicia! Tide pods original 96c This Stinks! The original scent is no longer original- totally overpowering ... it is false advertisement!
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
NEW SCENT=WAY TOO STRONG
on June 15, 2019
Posted by: Mel12
from Rhode Island
I’ve used tide pods for years... will no longer be using due to this overwhelming scent!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 28, 2019
We very much appreciate your loyalty to Tide, Mel, and we would never want to disappoint you. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Inspired by what people told us in this research, societal trends and the science behind the sense of smell, we have enhanced our Original scent which now also offers longer lasting freshness experience. Rest assured that we're letting our team know that you'd like to see some changes made, but in the meanwhile we'd be happy to help you find a new favorite. Have you checked out our Tide PODS™ Oxi? They have a very similar scent profile as our previous Original, and we'd be happy to have you try some. Give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
2036442397
on June 16, 2019
Posted by: Zingonkb
from Connecticut
Please P&G change the original scent back. I’ve used these pods for 10 years but I will have to switch to another brand. It’s not the same scent and is too perfume smelling.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, June 28, 2019
Your loyalty means the world to us and we would never want to disappoint you. While we're sorry to hear that you're not the biggest fan of our freshness update, please know that we're letting the rest of our team know that you'd like to see some changes made to the new scent of our Original. In the meanwhile, have you checked out our Tide PODS™ Oxi? They have a very similar scent profile as our previous Original, and we'd be happy to have you try some. Give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Original is no more
on June 18, 2019
Posted by: Caribcruzin
from Michigan
Original now is so overpowering and stinky. I've used tide for years and have been very happy. No more Unfortunately I have 140 unused pods of the original scent. WHAT a waste of money..
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, July 2, 2019
We did update the freshness profile of our Original scent recently, and we're sorry to hear that we missed the mark for you, Cari. Rest assured, we're letting our team know that you'd like to see changes made, and we would never want to leave you disappointed. Have you checked out our Tide Ultra Oxi PODS™? They have a very similar scent to our old Original, and we think you'd really enjoy them. We'd be happy to have you try some, just give us a call at (800) 879-8433.
Written by a customer while visiting Tide