Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
They melt on your clothes
on February 3, 2019
Posted by: Poohbear
from Paducah
Following the instructions on label and clothes still come out with the plastic on them
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, February 4, 2019
When you follow the instructions on the tub, our PODS should dissolve fully! We're so sorry this hasn't been the case. We want to assure you that this isn't what we expect as long as the PODS™ have plenty of time and agitation during the wash cycle. To restore your clothes, we suggest soaking them overnight, then rewashing in the hottest water safe for the fabric. We'd like to learn more about your package of PODS™ and help further. When you can, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Please Change Back the Scent!
on March 28, 2019
Posted by: TideLover2019
from Oregon
Original by definition means from the beginning. Don't change the original scent after decades! At least label it as a new scent and don't sell it in the exact same container with an unchanged label.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, April 1, 2019
We'er sorry for your frustration! We've let the team know that our updated scent isn't your favorite, and that you'd like us to update our packaging to reflect the change. Your input really means a lot to us, and we'd love to hear more. When you have a moment, could you give us a call at (800) 879-8433?
Written by a customer while visiting Tide
Customer Rating
1
New scent is nothing like the original!
on March 30, 2019
Posted by: Cbs14
from Washington, DC
Although the original clean scent has be gone for years, this new original is horrible. It will make your clothes smell like they are covered In perfume. Even my laundry room smelled like perfume!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, April 1, 2019
We're so sorry that our updated Original scent isn't your favorite! We do our best to create scents that everyone will love, but we understand that preferences vary. If you enjoy a more clean scent, we encourage you to give our Clean Breeze Powder detergent a try. We'd love to share more of your feedback with our team, so please call us at (800) 879-8433 when you can.
Written by a customer while visiting Tide
Customer Rating
1
Bring back original smell!!!
on April 1, 2019
Posted by: TDCallAghan
from Los Angeles
Bought a new pack of original pods - they are NOT the same smell! They smell so awful I’ve had to re-wash 3 loads of laundry!! PLEASE bring back old sent and not this new “woodsy” smell!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, April 23, 2019
We did update our fragrance to help provide even more long-lasting freshness, so while we're sorry to hear that you're not a fan of the upgrade, we appreciate your honest feedback. Based on what you've said we think that you'd enjoy our Mountain Spring scent, as it has many notes that are similar to our old Original. We'd love for you to try it, so give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
4
what happened??
on April 5, 2019
Posted by: Unhappy3
from Illinois
Pod has ruined a nightgown and has messed up a few other items also. I loved the pods worked well for years and then they quit dissolving and am finding the plastic and product stuck to my clothes.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Disgusting new scent
on April 6, 2019
Posted by: Matt is disgusted
from USA
Whoever decided to change the scent of Original Scent Tide Pods should be fired. My clothes smell disgusting now. I will never but these again.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, April 8, 2019
We very much appreciate your loyalty to Tide, Matt. People like you, people who love Tide and its scents, are core to our motivation and we do continuous research on how to serve them better. Inspired by what people told us in this research, societal trends and the science behind the sense of smell, we have enhanced Tides scents which now also offer longer lasting freshness experience. If you're looking for a scent close to what you're used to, we suggest trying our Tide Mountain Spring scent.
Written by a customer while visiting Tide
Customer Rating
1
Scent is WAY TO STRONG
on April 6, 2019
Posted by: Jdub
from Seattle, Washington
The scent is WAY to powerful, it will make your clothes smell like perfume for days! It stinks up laundry room and whole house. Please bring the "original" back and fix the perfume smell! 1 STAR
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, April 8, 2019
We appreciate your honest feedback and your loyalty to Tide. We very much appreciate your loyalty to Tide. Inspired by what people told us in our research, societal trends and the science behind the sense of smell, we have enhanced Tides scents which now also offer longer lasting freshness experience. Based on preferences you have described in your letter, we would encourage you to try Tide Mountain Spring which we hope will match your scent expectations.
Written by a customer while visiting Tide
Customer Rating
1
Stinky, stink stink! Id like a refund
on April 8, 2019
Posted by: Bruce613
from Ottawa, Canada
Have used Tide for over 20 years. This recent scent change has missed the mark (without warning). Heavily scented and overpowering. Too strong, not warranted. Why mess with a good thing? P.U.
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, April 10, 2019
Your long time loyalty means a lot to us, Bruce, and we completely understand your disappointment. Rest assured we’ll be letting our team know that your missing the previous Original scent! We’d like to learn more about what you loved about it, so we can help you find a scent you’ll enjoy just as much. Please give us a call at (800) 879-8433 when you have a minute to chat.
Written by a customer while visiting Tide