Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
4
Itchy Dry Eyes?
on March 20, 2017
Posted by: Thailand
from Washington
Itchy Dry Eyes after using Tide Pods on your bedding? Put your bedding on rinse/spin cycle after the wash. No more Dry itchy Eyes. It's not an allergy after all!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
They STINK
on April 11, 2017
Posted by: Happytobeclean
from California
The scent on these things is wayyyyy too strong! It's like someone marinating in too much perfume; I can smell myself all day! It's only gone when I wash it again in another detergent. Blech!
No, I would not recommend this to a friend.
By Response From Tide, April 12, 2017
We would have hoped you’d be a fan of our Tide PODS™, and are sorry you didn’t care for the scent. You might be interested in trying our Tide Free & Gentle PODS™, which are perfume free. So we can learn more about your experience and help you further, please give us a call at 800-879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Tide PODS have ruined three of our shirts
on April 13, 2017
Posted by: Running68
from Burlington, ON
Did not dissolve completely and thus where unknowingly transferred to the dryer. The undissolved portion stuck onto our clothes and literally "melted"
No, I would not recommend this to a friend.
By Response From Tide, April 13, 2017
We want our PODS™ to provide your clothes with a refreshing clean, and we’re sorry that they didn’t dissolve completely. Our Tide PODS™ laundry detergent is designed to dissolve completely as long as they’re added to the drum before any laundry, and there’s enough room for them to move around freely. To remove this residue, you can soak the garments overnight in warm water, then rewash the affected items with no laundry detergent. So that we can help you further, please give us a call at 800-879-8433.
Written by a customer while visiting Tide
Customer Rating
1
This product was not what i expected!
on May 7, 2017
Posted by: Hope79
from tennessee
I was very disappointed in this product. The pod did not dissolve and stuck to an article of clothing and ruined it. It was like a hard spot of yuck! I was not happy.
No, I would not recommend this to a friend.
By Response From Tide, May 16, 2017
Your expectations mean a lot to us and we want to be sure and meet them. We'd like to offer a few quick tips on how our laundry pacs work best and how to resolve you residue. PODS™ should always be placed in your washing machine prior to adding your clothing and keep in mind to not over load your machine. This will ensure that the laundry pacs dissolve properly. Any residue that may have been left behind can be easily removed by soaking the item for 1 hour in warm water followed by rewashing. We'd still like to hear from you and see how we can help further please call us at 1-800-879-8433 when you have a moment.
Written by a customer while visiting Tide
Customer Rating
1
ruined clothes
on June 4, 2017
Posted by: nancilynn
from new york
blues stains all over light colored clothing - third time this happened finally realized it was the pods damaging my clothes - HORRIBLE
No, I would not recommend this to a friend.
By Response From Tide, June 6, 2017
We want our laundry pacs to be convenient and worry-free, Nancilynn. We're very sorry to hear that you had this experience and we want to offer some tips to help restore your clothing. The staining should not be permanent since the dyes in our detergents dissolve in water. Any staining can be resolved by rewashing your items in the hottest water temperature safe for the fabric with detergent. Placement of our laundry pacs is key to avoid any issues. We always recommend adding the laundry pac to the washing machine drum prior to adding your laundry. We'd still like to learn more and offer further assistance if needed. Please call us at 1-800-879-8433
Written by a customer while visiting Tide
Customer Rating
3
Melted Pod Mess
on August 11, 2017
Posted by: KateisI79
from Green Bay
Pods melted into the fabric of my clothes too many times!
No, I would not recommend this to a friend.
Response from TideBy The Tide Team, August 14, 2017
We always want you to have a great laundry experience, and we’re sorry that wasn’t the case. Our detergents are water soluble and any residue can be removed by soaking the garments in the hottest water safe for the fabric, for at least an hour, and then rewashing without detergent. We’d like to learn more, please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
4
Messy when burst in packaging
on August 22, 2017
Posted by: Denise29
from Alabama
LOVE the idea, but out of 5 packages I've bought, 3 have had bursted pods in them, making for all the rest of pods to be slimey and sticky
I would recommend this to a friend!
Response from TideBy The Tide Team, August 24, 2017
We always want our PODS™ to reach you in the best possible condition, Denise, and we’re sorry that wasn’t the case. This isn’t what we’d expect and we want to help. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
3
Did Not Dissolve Fully!
on August 26, 2017
Posted by: Olivia
from Toronto
Had a couple of instances where the casing of the Pod didn't dissolve fully. The result was a slimy square patch that clung to an item of clothing after the cycle.
I would recommend this to a friend!
Written by a customer while visiting Tide