Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
2
Long Time Tide Pod User
on January 1, 2017
Posted by: Bek1231
from Columbia, MO
I love the convenience of them, always using one before clothes are added, but now they don't dissolve and leave a gummy residue on my clothes. Never had an issue before my restock.
No, I would not recommend this to a friend.
By Response From Tide, January 4, 2017
We'd like to learn more about your experience and get you back to the great results you're used to. At your convenience, give us a call at 1-800-879-8433 and we'll be happy to help.
Written by a customer while visiting Tide
Customer Rating
1
Sticky stuff on clothes
on January 14, 2017
Posted by: ACDC
from Colorado Springs
This keeps leaving residue from the pods on my shirts. Used directly in drum as the instructions say, in our LG front loader with cold (not tap) water. Our city water is great quality too
No, I would not recommend this to a friend.
By Response From Tide, January 16, 2017
Sounds like you're doing everything right so this shouldn't be happening. We'd like to be able to further help and get down to what's going on here. Please give us a call at: 800-879-8433.
Written by a customer while visiting Tide
Customer Rating
3
8325248038
on January 14, 2017
Posted by: 8325248038
from Hawaii
The pods do not melt even when using hot water. They have stained my sheets, clothes and towels.
No, I would not recommend this to a friend.
By Response From Tide, January 16, 2017
Oh no! Try soaking the garments in the hottest water safe for the fabrics for at least an hour. This will help dissolve the residue and stains that were left behind and you can then rewash as normal. We'd still like to learn more about this experience so when you have some free time, please call us at: 800-879-8433.
Written by a customer while visiting Tide
Customer Rating
5
This product was exactly what I needed!
on January 18, 2017
Posted by: ASmith74
from New Jersey
I was so happy to find a product that didn't irritate my skin.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
2
WILL BE SWITCHING
on January 19, 2017
Posted by: Anonymous
from California
disappointed! the pods did not dissolve and one was stuck on my blouse and it melted in the dryer. They say you get what you pay for, in this case i did not.
No, I would not recommend this to a friend.
By Response From Tide, January 20, 2017
This isn't the experience we'd like you to have and we'd like to learn more. Please give us a call at 1-800-879-8433 so we can help.
Written by a customer while visiting Tide
Customer Rating
2
Ruined multiple garments
on January 22, 2017
Posted by: 1upsetcustomer
from Ohio
Pods do not always dissolve. Residue melts to clothers while drying. On average this is ruining one garment per month. Will be looking for a another brand.
No, I would not recommend this to a friend.
By Response From Tide, January 23, 2017
This isn't the experience we'd like you to have with Tide PODS™ and we'd like to help. When you have time, give us a call at 1-800-879-8433 so we can learn more.
Written by a customer while visiting Tide
Customer Rating
4
5858574387
on January 30, 2017
Posted by: 5858574387
from New York (NY)
I buy these all the time but only thing is at the bottom they start to get stuck together and I have to rip them apart and always lose a couple
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Pods not consistently dissolving
on February 5, 2017
Posted by: Adele1950
from Murray Utah
Tide Pods do not dissolve properly so often that every wash I have to check if the plastic casing is sticking my clothes together. Not worth the hassle or the embarrassment if I miss one.
No, I would not recommend this to a friend.
By Response From Tide, February 6, 2017
We're sorry this has been your experience, Adele, and we'd like to learn more. Please give us a call at 1-00-879-8433 and we'll be happy to help.
Written by a customer while visiting Tide