Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Not dissolving STAY AWAY
on September 18, 2016
Posted by: Stupod
from Eastern shore
Notice melted plastic on our clothes. Pods are not dissolving in the regular wash cycle. Stay away from these
No, I would not recommend this to a friend.
By Response From Tide, September 20, 2016
We're sorry you've had this experience and we'd like to help. When you have a time, please give us a call at 1-800-879-8433 so we can learn more about your experience.
Written by a customer while visiting Tide
Customer Rating
1
Was disappointed!!!
on September 22, 2016
Posted by: shine
from South Carolina
: I brought tide pods because I heard how awesome it is! Well, to my surprise it didn't work at removing grape juice stain after two washes however, it did lighten it up a little bit. :(
No, I would not recommend this to a friend.
By Response From Tide, September 23, 2016
We're sorry that you weren't satisfied with the performance of our PODs™. We understand how frustrating this must have been, but also know that grape juice can be a hard stain to remove. We do have some specific tips and tricks on our website that we think might help. http://spr.ly/6421BCzDZ If you have any further concerns, please give us a call at 866-908-1566.
Written by a customer while visiting Tide
Customer Rating
2
Plastic wrapper ruined clothes
on September 26, 2016
Posted by: Silverbills
from New Jersey
Several times plastic wrapper didn't melt during the wash cycle and clothes had clumps in them due to dried plastic that stuck on the fabric. I don't recommend this product at all.
No, I would not recommend this to a friend.
By Response From Tide, September 29, 2016
This isn't the experience we'd like you to have and we'd like to learn more. At your earliest convenience, please give us a call at 1-800-879-8433 and we'll be happy to help.
Written by a customer while visiting Tide
Customer Rating
1
Ruined Clothing!
on October 5, 2016
Posted by: alyson98
from Washington DC
Every time I did laundry at least one article of clothing would be covered in a gooey, thick substance (outer layer of the pods). My clothes are ruined! I would not recommend these!
No, I would not recommend this to a friend.
By Response From Tide, October 11, 2016
We're sorry to hear that you had this experience, Alyson. We'd be more than happy to help and we'd like to offer some tips to resolve your issue. We don't recommend trying to pull off any residue. Rather we suggest to soak your clothing for 1 hour in the hottest water temperature that it allows. (Be sure to check your care tag label first.) Follow this soak by rewashing your clothing. We'd really like to learn more about your experience and see how we may help further. Please call us at 1-800-879-8433.
Written by a customer while visiting Tide
Customer Rating
2
need help with this product
on October 6, 2016
Posted by: Princess810
from California
Several times plastic wrapper didn't melt during the wash cycle and clothes had clumps in them due to dried plastic that stuck on the fabric. The detergent itself stayed on the clothes.
No, I would not recommend this to a friend.
By Response From Tide, October 11, 2016
We really want you to have a great experience with our PODS™, and we're sorry that hasn't been the case lately. To ensure you get the best results add the PODS™ to the washing machine drum prior to adding your laundry. Be careful to not overload the machine and choose an appropriate wash setting. Wash settings such as a quick 30 minute wash don't allow for enough agitation and free water. Luckily, we have some tips on how to resolve what problems have already occurred. We don’t recommend trying to pull any residue off your clothing. Instead, to resolve this issue we suggest soaking your clothing in the warmest water the care tag will allow for at least an hour and the longer the better. Next, just re-wash the clothing in the washing machine again at the hottest temperature that the fabric allows to insure that the residue will dissolve. Please give us a call at 800-879-8433 and we'd be more than happy to help you further.
Written by a customer while visiting Tide
Customer Rating
1
Sticks to clothing
on October 16, 2016
Posted by: Surfingdad
from California
I have had 5 different articles of clothing ruined because of the pods. Not all of them dissolve, about half stick. I will never buy them again.
No, I would not recommend this to a friend.
By Response From Tide, October 21, 2016
We'd like to learn more about your experience and share a few tips for great results. When you have a moment, please give us a call at 1-800-879-8433 and we'll be happy to help.
Written by a customer while visiting Tide
Customer Rating
1
Won't dissolve
on October 26, 2016
Posted by: KellyG
from Collegeville, PA
I tried 4 different loads and all pods did not dissolve. The pods actually stuck to mine and my family's clothes. Its disgusting and ruining my clothes.
No, I would not recommend this to a friend.
By Response From Tide, October 28, 2016
We want you have the best experience with our laundry detergent PODS™ as possible, Kelly, and we're sorry to hear that hasn't been the case. Our detergent PODS™ work best when added to the washing machine before you add your clothing. Be careful to not overload the machine and choose an appropriate wash setting since quick wash settings that are 30 minutes or less may not allow for enough agitation and free water. Luckily, we have some tips on how to resolve any residue you may have. We don’t recommend trying to pull any residue off your clothing but instead we suggest soaking your clothing in the warmest water the care tag will allow for at least an hour and the longer the better. Next, just re-wash the clothing in the washing machine again at the hottest temperature that the fabric allows to insure that the residue will dissolve. Please give us a call at 800-879-8433 and we'd be more than happy to help you further.
Written by a customer while visiting Tide
Customer Rating
3
Tide Pods 3 in 1 Spring MEadow
on November 4, 2016
Posted by: MrsAguillon
from San Antonio, Texas
I love the fragrance of these PODS! The only issue is when you have busted pods in your pouch. Just glad they didn't all stick together!
I would recommend this to a friend!
By Response From Tide, November 7, 2016
Spring Meadow is one of our favorites as well! We want you to get use out of each and every POD™ you purchase and we'd like to help. When you have a moment, please give us a call at 1-800-879-8433 so we can learn more.
Written by a customer while visiting Tide