Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Save money, throw them in the trash!
on May 19, 2016
Posted by: Carolinagurlz
from Myrtle Beach
LOADS of ruined laundry! Re-washing has been a nightmare and doesn't work. my brand new machine is too efficient for these ridiculous things. I see why there is a 200 character limit!
No, I would not recommend this to a friend.
By Response From Tide, May 23, 2016
Thanks so much for your feedback! Our PODS™ are designed to give a great clean when used correctly. There may be a few different reasons you've had to rewash after using our PODS™, and we'd definitely like to discuss this further with you so you're able to get the most out of our product. When you have time, please feel free to give us a call at 1-800-879-8433. We're available Monday-Friday 9am-6pm EST!
Written by a customer while visiting Tide
Customer Rating
1
6366144301
on May 29, 2016
Posted by: 6366144301
from St louis mo
We typically like the quality of Tide, but the pods were a big disappointment. First use ruined two clothing articles. Not sure we'll gamble on using any more from the package.
No, I would not recommend this to a friend.
By Response From Tide, June 1, 2016
We understand your disappointment and are so sorry you've had this experience. We'd like to learn more so we can help! Our PODS™ should always dissolve if they are used correctly. When you have a free moment, we hope you'll give us a call at (800) 879-8433. We're available Monday through Friday 9am to 6pm EST and look forward to hearing from you!
Written by a customer while visiting Tide
Customer Rating
4
Great for small loads
on June 1, 2016
Posted by: xMrsRaisingKain
from fort myers
This product is great for small loads of laundry but when it comes to big loads I do not like using two of the pods, I feel like it is a waste. Other than that use this product on a daily basis
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Ruined a pair of pants and a shirt
on June 2, 2016
Posted by: maybay4214
from Jacksonville, FL
I use the tide pods as directed, and I place them in the drum prior to loading the drum with clothing, and I have had the pod melt onto my clothes twice. It has ruined a pair of pants and a blouse.
No, I would not recommend this to a friend.
Response from TideBy Karen, Tide Team, June 6, 2016
We're sorry residue from Tide PODS melted onto a pair of pants and a blouse. You may have done this, but for best results, always place the pod into the washer drum before adding your laundry.
To remove the residue, soak the garments in the hottest water safe for the fabric for up to one hour. Then, wash with no detergent, using the hottest water according to the care tag labels. Meanwhile, please call us at 1-800-879-8433 so we can make this up to you. We're open M-F from 9-6 ET and will be happy to help.
To remove the residue, soak the garments in the hottest water safe for the fabric for up to one hour. Then, wash with no detergent, using the hottest water according to the care tag labels. Meanwhile, please call us at 1-800-879-8433 so we can make this up to you. We're open M-F from 9-6 ET and will be happy to help.
Written by a customer while visiting Tide
Customer Rating
5
This product is The Best Detergent in the market
on June 15, 2016
Posted by: Grannina
from Mississippi
I start to use the Tide Pods from the first time I saw it in the Store. IS THE BEST, easy to use, Great quality, and there are variety to choose.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Pods Melt on Clothes
on June 20, 2016
Posted by: Sally27
from New York
As directed, I put the pod in the drum first, then clothes. Both loads so far the pod melted on my clothes and I needed to rewash. I really wanted to love these, but they're a waste.
No, I would not recommend this to a friend.
By Response From Tide, June 23, 2016
We're sorry to hear that you experienced residue. This residue is not permanent and should be removed after rewashing. If the residue is still present after rewashing, please give us a call at 800-879-8433.
Written by a customer while visiting Tide
Customer Rating
4
I love this product!!
on June 22, 2016
Posted by: Hannah
from Illinois
Love these!! They are so good and they always keep my clothes smelling clean and fresh!!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
Love Tide Pods!
on June 24, 2016
Posted by: Dadseel
from Florida
Easy to use and clothes come out clean every time.
I would recommend this to a friend!
Written by a customer while visiting Tide