Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
2x clogged drain
on May 12, 2016
Posted by: JeffB
from Flagstaff AZ
Recommend tide liquid not pods, but keep an eye on your drain, 2x we have had solid plastic blockage from undissolved pods. H2O warm 90% of loads and laundry never overloaded.
No, I would not recommend this to a friend.
By Response From Tide, May 18, 2016
We want you to have a great laundry experience with each and every one our of products and we're sorry that was not the case with our PODS™, Jeff. We'd love to help to learn more. When you have a moment could you call us at 1-800-879-8433?
Written by a customer while visiting Tide
Customer Rating
1
Don't Dissolve fully
on May 16, 2016
Posted by: Anonymous
from Missouri
Several loads have had to be rewashed as the pod ended up being stuck to my clothes like socks, sheets, shirts and other garments.
No, I would not recommend this to a friend.
By Response From Tide, May 18, 2016
Tide PODS™ should dissolve fully, and we're sorry you had residue left behind to be rewashed. Here are some helpful tips to ensure the PODS™ perform as they should in the future. Always add the POD™ to the bottom of the washer before adding your laundry, leave enough space for everything to circulate freely and use a suitable cycle. If you're already following these tips and continue having issues, please call us at 1-800-879-8433, 9:00AM - 6:00PM EST, Monday - Friday, and we'll be happy to help.
Written by a customer while visiting Tide
Customer Rating
5
So needed this for my work clothing.
on May 16, 2016
Posted by: Griz1
from Fresno
My clothes are cleaner and more refreshing. I found my new soul mate thanks tide!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
2
covering leves residue
on May 17, 2016
Posted by: emsmuffin
from New York
The last two containers have left hard blue spots on my clothes. Put them in first. Do not overload and use warm water. I shouldn't have to jump through hoops and rewash my clothes.
No, I would not recommend this to a friend.
Response from TideBy Karen, Tide Team, May 25, 2016
We're sorry Tide PODS left a residue on your clothes after washing. This certainly isn't what we'd expect to happen. To remove this, soak the garment(s) in the hottest water safe for the fabric for about an hour to dissolve the residue. Do not pull the residue off, as this may cause your garments to tear. Please call us at 1-800-879-8433 so we can gather specifics & make this up to you. We're open M-F from 9-6 ET and will be happy to help.
Written by a customer while visiting Tide
Customer Rating
1
Stains clothing
on May 17, 2016
Posted by: Jasmine24
from Northeast
I used as directed and my clothes had bluish purple stains after washing in cold water on delicate cycle.
No, I would not recommend this to a friend.
By Response From Tide, May 20, 2016
We're sorry your experience hasn't been as convenient as it should've been, Jasmine, and we'd like to help further. Using the delicate cycle may not have provided enough agitation or time for Tide PODS™ to dissolve properly, but luckily any stains left behind aren't permanent. The dyes in our products are water soluble and rewashing your items in the hottest water safe for the fabric should remove the stains and restore your clothing. If you have any questions, please give us a call at 1-800-879-8433, 9:00AM - 6:00PM EST, Monday - Friday.
Written by a customer while visiting Tide
Customer Rating
3
his Product is exactly what I needed!
on May 18, 2016
Posted by: assa
from assa
his Product is exactly what I needed! his Product is exactly what I needed! his Product is exactly what I needed! his Product is exactly what I needed!
No, I would not recommend this to a friend.
Response from TideBy Karen, Tide Team, May 25, 2016
We're delighted to hear Tide Pods are exactly what you needed. We hope you'll continue to choose Tide!
Written by a customer while visiting Tide
Customer Rating
2
This Product is exactly what I needed!
on May 18, 2016
Posted by: ddsaa
from ddd
This Product is exactly what I needed! This Product is exactly what I needed! This Product is exactly what I needed! This Product is exactly what I needed!
No, I would not recommend this to a friend.
Response from TideBy Karen, Tide Team, May 25, 2016
We're thrilled to hear Tide Pods were exactly what you needed. We hope you'll continue to choose Tide!
Written by a customer while visiting Tide
Customer Rating
1
If I could give ZERO stars I would!
on May 19, 2016
Posted by: Mommy4
from Florida
Horrible product, all stuck together, exploded when I gently pulled apart for use. If I didn't have glasses on, it would have gotten in my eyes! I will NEVER again use or recommend this product.
No, I would not recommend this to a friend.
By Response From Tide, May 23, 2016
We’re sorry the PODS™ were stuck together. We see this happen if the product was exposed to moisture or heat. We wouldn’t recommend pulling them apart as they will burst open. We’re so glad you didn’t get any of the detergent in your eye and we’d like to learn more about your experience. Please give us a call at: 1-800-879-8433.
Written by a customer while visiting Tide