Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
4
Easy to use
on April 27, 2016
Posted by: Turbo
from Utah
This product is great! It's to use. I wish it was a little less expensive for the convenience.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Stained and ruined my clothes
on April 27, 2016
Posted by: Alona
from Spokane
I will not recommend this product. It ruined some of my clothes, the blue marks from the pods wouldn't come off no matter what I did. I don't buy cheap clothes. Don't buy it...
No, I would not recommend this to a friend.
By Response From Tide, April 29, 2016
Any fabric staining associated with Tide PODS™ isn't permanent, Alona. The dyes we use are water soluble and the spots will come out when the items are rewashed in the hottest water safe for the fabric. To ensure Tide PODS™ dissolve entirely in the future, always add the POD™ to the drum of the washer first, don't overload the machine, and use a suitable cycle. If we can help further, please give us a call at 1-800-879-8433, 9:00AM - 6:00PM EST, Monday - Friday.
Written by a customer while visiting Tide
Customer Rating
1
ruined my shirt
on April 28, 2016
Posted by: david0704
from san jose ca
The pod did not fully disappear during the wash cycle. During the dry cycle it melted into the fabric of my shirt. Will not purchase again
No, I would not recommend this to a friend.
By Response From Tide, May 2, 2016
We’re sorry this happened. Our Tide PODS™ are designed to fully disolve and factors such as load size, wash time chosen, and the amount of free water circulating during the wash cycle may have contributed to this happening. We want you to have a great clean every time and we have advice on how to treat your shirt to remove the residue. Please give us a call at 1-800-879-8433 so we may help further.
Written by a customer while visiting Tide
Customer Rating
2
melted to my favorite shirt
on April 29, 2016
Posted by: maebelle
from Tennessee
The pod melted to my favorite shirt and is now ruined
No, I would not recommend this to a friend.
By Response From Tide, May 3, 2016
Laundry should be worry free, Maebelle, and we’re sorry you had this experience. We have some tips to help save your favorite shirt. First soak your shirt for an hour in the hottest water safe for the fabric. We recommend to always check your care tag label instructions for temperature restrictions. Then rewash your shirt without detergent in warm water. If you have any further questions, we’d be happy to help. Please give us a call at 1-800-879-8433.
Written by a customer while visiting Tide
Customer Rating
5
Laundry is no longer a chore :)
on May 3, 2016
Posted by: Skittlez
from Texas
I love these tide pods and have had no problems at all with them.
I am just wondering if I can wash a 100% polyester comforter with them?
I am just wondering if I can wash a 100% polyester comforter with them?
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Doesn't dissolve in both warm and cold washes
on May 9, 2016
Posted by: SAF13
from Boston
I've found undissolved pods on both my clothes and / or the washing machine drain, after warm and cold washes, normal and delicate cycles, on a front-load washer.
No, I would not recommend this to a friend.
By Response From Tide, May 10, 2016
We're sorry this was your experience. We'd like to share usage tips and provide removal methods. At your earliest convenience, please give us a call at 1-800-879-8433, 9:00AM - 6:00PM EST Monday - Friday, and we'll be happy to help.
Written by a customer while visiting Tide
Customer Rating
1
Horrible mess on clothes
on May 9, 2016
Posted by: Palm2780
from Ohio
The Tide pods have ruined several articles of clothing. I have washed, soaked and re-washed stained items and the blue marks do not come off.
Terrible!!!
Terrible!!!
No, I would not recommend this to a friend.
By Response From Tide, May 12, 2016
Tide PODS™ should dissolve entirely as long as they're being placed in the drum of the washer before your clothing and the machine isn't overloaded. We're sorry you've had marks left behind, but since the dyes we use are water soluble, the blue spots are not permanent. We'd like to share a removal tip with you, when you have time, please call us at 1-800-879-8433, Monday - Friday, 9am-6pm EST.
Written by a customer while visiting Tide
Customer Rating
1
These pods are ruining my clothes
on May 10, 2016
Posted by: Anonymous
from Florida
Pods get stuck to my clothes and do not dissolve completely. It has ruined several shirts. I have front load washer, and cannot add pods to water first. Not a happy customer!
No, I would not recommend this to a friend.
By Response From Tide, May 12, 2016
We’re sorry you’ve been experiencing this problem. If you have items with a dried-on film, soaking them in the hottest water safe for the fabric for at least an hour or longer will help dissolve the residue. Next, wash them again with no detergent in the hottest water safe and this should take care of the problem. To help prevent this from happening in the future, we recommend always adding the PODS™ to the drum before any laundry, ensuring there’s room for them to move freely, and using a cycle that lasts more than 30 minutes. The PODS™ are not designed to be used in a delicate, wool or hand wash cycle. We’ll be glad to offer some further help with this. Please give us a call at 1-800-879-8433 9:00AM - 6:00PM EST Monday - Friday.
Written by a customer while visiting Tide