Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Poor performing Pods :(
on September 22, 2012
Posted by: Laundrylynn
from Illinois
I bought a container of Pods with hopeful anticipation of making my laundry time a tad bit more convenient. However, after washing many loads in various temps and settings, I have decided I hate those Pods. The Pods film does not dissolve, even in hot water settings about every third washing or so. When I open the door, the film, with a bluish goo all over it, is left up front by the door. I have to clean up the aftermath, and pray it doesn't get on my clothes/towels. I have resorted to only using it with my towels in hot water, and it still does the same thing. Can't wait till I've used them up. This design shouldn't have made it to the production phase with it's apparent design flaw.
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , September 26, 2012
We appreciate you giving the Tide PODS a try and I’m sorry it isn’t dissolving as it should. It is possible that the pac can migrate to the front of the tub and be pressed up to the door, getting stuck on the gasket. This can occur when the tub turns before the load is fully wetted and the pac has not had a chance to dissolve. It’s fairly rare and normally doesn’t affect the cleaning or the washing machine. This can happen with all unit dose laundry products (detergents & additives) on the market. The stuck pac can be removed with a paper towel or cloth and the machine door and/or gasket can be wiped clean with water. If you continue to have issues, please give us a call at (800) 879-8433. Thanks!
Written by a customer while visiting Tide
Customer Rating
4
Great Buy
on September 28, 2012
Posted by: MissB
from Raleigh
My son's wife had bought the new Tide Pod (stain remover etc) she had asked me if I had ever tried it and I told her no, so she gave me a few samples. I loved it. Clothes smelled good, clean, and bright. I start my cycle, throw the pod in first, clothes and walk away. I have recommended to others. Will continue to buy
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Cape Cod Girl
on September 28, 2012
Posted by: CapeCodGirl
from East Falmouth, MA
I called the Tide Company and asked about the quantity of detergent in the Tide pods. I was assured that the amount of detergent in the pods would be okay for any size load of laundry. This did not sound right to me. I have had my water tested by 3 different companies, and each one said that I have very good water, which is not too hard and not too soft. I tried a Tide pod for a small to medium size load of laundry. When the wash cycle was complete, the clothes felt sticky, and there were some suds left in the washer. I had to put the clothes through 4 more wash cycles without any detergent, to get the detergent out of the clothes. This was a big waste of time and water, which defeated the purpose of of having an HE washer. The Tide pods are not suitable for small or medium size wash loads. If you do a small or medium size load, you have to use either Tide HE powder or Tide HE liquid, so you can adjust the amount of detergent to the size of the wash load. Therefore, I will never use tide pods again. I only tried it once and had to throw the rest of them away.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
2
issues with not dissolving completely
on October 1, 2012
Posted by: JohnC
from United States
seems to stick to my clothes, looks like remnants of the pods wrapper are sticking to my clothing. doesn't seem to happen in hot water though..just in cold and warm.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
5
Pods
on October 1, 2012
Posted by: doe458
from KY
LOVE THEM! Just pop one in the laundry and it comes out looking wonderful and smells great!!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
3
Convenient with a Caveat
on October 8, 2012
Posted by: JessicaB
from New York, NY
I really like the convenience of Tide Pods, you cannot get around it. They are small, efficient, and great for people who live in apartment buildings where you have to transport your laundry to the laundry room. However, I am frustrated that no where on the instructions does it say to put the Pod in prior to loading the washing machine; it just says pop it in. I have had a number of issues with it not fully dissolving since I've placed the Pod in after loading. Now that I've done what seems like too much research, I have found it's recommended to put it in prior to loading. This is obviously an easy solution, but frustrating that it is not spelled out on the container. As this is a new product on the market, Tide cannot assume everyone would know how to use them.
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , October 10, 2012
Glad you tried our new Tide PODS and I'm sorry the instructions are confusing and they aren't dissolving. You may want to try a warmer water setting with the PODS, but in the meantime I'll let the rest of our team know about your experience. Thanks!
Written by a customer while visiting Tide
Customer Rating
1
Grate way to ruin new bed sheets.
on October 9, 2012
Posted by: Anonymous
from Cave City, KY
My boyfriend's mom bought these Tide Pods because she thought it was neat. Looking at the product I agreed. it works well with towels but who really cares what towels look like. I just purchased a new bed sheet set, quite pricey and it discolored it. There are white blotches all over it. Disappointed.
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , October 15, 2012
We appreciate you trying our new Tide PODS and I'm sorry your new sheet set is discolored. This is something we wouldn't expect and would like to hear more about what happened. Please give us a call at (800) 879-8433 when you have a chance. Thanks!
Written by a customer while visiting Tide
Customer Rating
4
Tide Pods
on October 12, 2012
Posted by: jerij
from Abilene,Tx
I love the convenience of the pods but make sure you dissolve it in the water BEFORE you put your clothes into the washer. I have three sports bras with big colored blotches on them. Just my luck, first time I tried the pods. But the convenience is great and I love the brightener in them.
I would recommend this to a friend!
Written by a customer while visiting Tide