Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Eczema Alert!
on October 19, 2014
Posted by: LIsamom
from Middle Tennessee
I am a long time Tide user. I usually use Tide liquid original scent for HE washers. I tried the Pods and at first they were great. No drips, easy to use and the same tide clean. After a few weeks my 7 year old broke out in a bad Eczema rash all over his shorts area, armpits and belly. He's had Eczema in the past but we've had it under control for a few years and it was never this bad. After some detective work and elimination I realized it was the pods. I will use Liquid Tide again but not until his rash is gone. For now it's organic dye free scent free stuff. Just wanted to let other mom's and everyone know that the Pods are not for sensitive skin.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Hi there! We're so sorry your little one had a bad reaction to one of our products and we certainly hope that he is okay! We highly recommend our Tide Free & Gentle for babies and those with sensitive skin. It's free of dyes and perfumes. We hope you'll give it a try. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
Tide Pods
on October 21, 2014
Posted by: sclark
from ohio
I have always used tide. Recently tried the pods and have been greatly disappointed. blue spots all over white t shirts and other whites.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Oh no! We're sorry that your first time with our PODS® let you down. Did you place the POD® directly in the machine before adding clothes? If you did this and did not overload, then we are not sure what could have caused this. Please call us at 1-855-236-3353 if this problem persists and if you cannot get those stains out. We would like to help!
Written by a customer while visiting Tide
Customer Rating
1
Does not dissolve quick enough
on October 26, 2014
Posted by: TopLoadOnly
[This review was collected as part of a promotion.] This shouldn't even be recommended for side-loaders simply because it takes too long to dissolve.
Worked okay for my top-loader on the 2nd try after I let it dissolve in the full drum of water before dropping clothes in and starting the rest of the wash cycle. Took about 8 to 10 minutes to start breaking down before the water becomes diluted with it.
Hope that helps for those stuck with the product like me.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Hi there! We're sorry you've had trouble with this product. However, we don't believe that you need to wait until the POD® is fully dissolved before adding your clothes. Just put the POD® in the machine, add clothes, and watch the magic happen! But be careful not to overload, as that can hinder performance. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
Melted All Over My Clothes
on October 29, 2014
Posted by: stace
from KY
I thought Tide Pods were great until I did my most recent load of laundry and discovered that the Tide Pod had melted all over 2 of my work shirts, ruining them. The pod left hardened white stains from the coating of the pod on the shirts that will not come off. They were my favorite shirts and I was very upset that they were ruined. I'm going back to regular laundry detergent immediately. The pods are horrible. I won't risk ruining my clothes again.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Oh no! We're so sorry about this. Did you place the POD® directly in the machine before adding clothes? If you did this and did not overload, then we may need some more details to figure out what went wrong. Please call us at 1-855-236-3353 so that we can make this right. Thank you!
Written by a customer while visiting Tide
Customer Rating
2
Thought they were good...
on October 30, 2014
Posted by: Cmyers
from Oklahoma City
I have refused to buy Tide Pods again as I have had two instances where they have not dissolved all the way and left a purple stain and plastic stuck to two different shirts (one was white!). I have been able to get it dissolved out of the second shirt after being able to figure out what it was but I am not sure I'll be able to get it out of the first shirt since it has been a little while. I will be trying as soon as I'm done leaving this review. I was looking for an easier way to do laundry without having to lift the heavy bottles of liquid, and while this is only twice in 6-7 months of using them, it is not easier when having to re-rinse clothing to get the melted Pod to completely dissolve.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Hi there! We see that you have been using PODS® for some time and we would like to make sure that you're using them correctly! Be sure that you're placing the POD® directly in the machine before adding clothes and without overloading. If you still are experiencing this or if you cannot get those stains out, please call us at 1-855-236-3353 so we can help you. Thanks!
Written by a customer while visiting Tide
Customer Rating
2
Use Liquid Tide, Tide Pods Ruin Clothes
on November 2, 2014
Posted by: laundreeladee
from Chicago, IL
When it comes to laundry detergent I only use the Tide brand. Typically I use liquid Tide, but thought I would try the Tide pods. Even when following the directions of how to use the Tide pods, I have had many items of clothes ruined because of this product. While I've had the previously mentioned purple stains, the most frequent happening is the outer plastic melting into clumps on the clothing. Overall, stick to the liquid!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Oh no! We're sorry to hear this! Are you placing the POD® directly in the drum of the machine before adding clothes and avoiding overloading? If you're following the instructions correctly and still experiencing the same issues please call us at 1-855-236-3353 and we'll help you. Thanks!
Written by a customer while visiting Tide
Customer Rating
1
Ruins Clothes
on November 7, 2014
Posted by: clfranc
[This review was collected as part of a promotion.] It was at first really awesome because it was easy to use, but then after using them for all semester, more often than not my clothes have been RUINED by Tide Pods! I thought at first it was a problem with my college's laundry machines, but it's because the Tide Pods don't dissolve quick enough and then gunk up on my clothes like dried gum and ruin them! So many cute clothes ruined!
It's really quite unfortunate because it would seem like a great and easy way to wash your clothes, but it's really only a great and easy way to ruin them.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, December 3, 2014
Hi Claire! We're so sorry to hear about this and want to help. If you're using a front loading machine, you should place the POD® in the back of the machine before adding clothes and directly in the machine before adding clothes if you're using a top loader. Also, be careful not to overload. If you think that you're following all of these instructions correctly, please call us at 1-855-236-3353. Thanks!
Written by a customer while visiting Tide
Customer Rating
1
Pod Disaster
on November 9, 2014
Posted by: Carli
from Albany, NY
I used the Tide Pods to do my laundry. I have never had a problem with them before, but the last couple of times I have done my laundry, the plastic that surrounds the detergent has melted into my clothes. It has completely ruined three of my shirts and damaged many more. I will not be buying these anymore.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, December 3, 2014
Hi Carli! We are so sorry to hear this and would like to help you out. Are you placing the POD® directly in the machine before adding clothes? If you're following this instruction and not overloading, then we are not sure what may have caused the problem. Please give us a call at 1-855-236-3353 so that we can gather some more details. Thanks!
Written by a customer while visiting Tide