Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Blue problem!
on September 18, 2014
Posted by: Peewee
from Lexington, ky
This product has a problem. It leaves blue stains on white or lightly colored (ex.; light yellow) and other garments. And subsequent washing with Tide Pods or Tide detergent doesn't resolve the stain. After decades of using only Tide I will be looking for another detergent. I really hope you can get this problem solved.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, October 6, 2014
We're sorry to hear that you've had issues with this product and we would like to help. First, be sure that you are adding the POD® to the machine's drum first before adding clothes and do not overload. If you follow these instructions and experience the same results, please call at 1-800-879-8433. Thank you!
Written by a customer while visiting Tide
Customer Rating
3
Easy to use
on September 24, 2014
Posted by: banksfam6
from AZ
I bought the Pods because they seem faster and cleaner. I just bought a new washer the front loader Duet. For some reason the pod is exploding on our clothes. Every few loads I see purple or sticky stuff on our clothes. I really like the idea of the pods I just don't feel like the new batch I bought is dissolving as well as it used to in my old washer. I don't know if I can keep using them if this keeps happening. Pods are a GREAT concept. I just wish they dissolved more efficiently.
I would recommend this to a friend!
Response from TideBy Fabric Care Community Manager, Consumer Care, October 6, 2014
We think we can help. Make sure that you are adding the POD® into the machine before adding clothes and be sure you're not overloading. If you check back to make sure you're following these instructions and still experiencing issues, please call at 1-800-879-8433. And to get those stains out, soak in hot water for at least an hour so the plastic will dissolve. Thanks!
Written by a customer while visiting Tide
Customer Rating
2
College Woes
on September 29, 2014
Posted by: AllieK
from Danville, KY
I used Tide Pods as a sophomore in college and I also used them as a freshman.
Last year, they did alright, but occasionally left a gooey/sticky mess on my clothes from the plastic pod.
Last year, they did alright, but occasionally left a gooey/sticky mess on my clothes from the plastic pod.
This year, they've dyed blue splotches in many of my favorite clothes (luckily it washed out with warm water and stain remover). As I write this, at least five of my clothes are being re-washed for the third time this semester.
I'm switching ASAP to a different brand.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, October 6, 2014
Hi Allie! If you are inserting the POD® directly into the machine and not overloading, then we are concerned as to what is causing these stains. Check that you're following these instructions and get back to us if the problem persists at 1-800-879-8433. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
There is a problem with Pods
on October 1, 2014
Posted by: HarryC
from San Antonio, TX
We have been washing clothes for decades and have used Tide exclusively for all of these years. We recently switched to Tide Pods and immediately noticed bluish/purple stains appearing on clothes, bed sheets, and wash cloths. The stains seem to be particularly bad in the perspiration area of shirts. Numerous clothes have been ruined.
The Pods are always put in first, we never overload the machine, and the washers are less than two years old. There is a problem!
The Pods are always put in first, we never overload the machine, and the washers are less than two years old. There is a problem!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, October 6, 2014
This is so strange, Harry! Please call us at your convenience at 1-800-879-8433 so that we can figure out what is going wrong here. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
Tide Pods
on October 10, 2014
Posted by: Avery
from Atlanta
Absolutely hate this product! I was done washing my clothes so I put them in the dryer. When I took them out I noticed a hard light purple spot on my clothes. I soon realized that it was what was left of the pod. It apartently did not disolve all the way when they were getting washed so when I dried my clothes they were little hard spot on multiple clothing. So I washed them again with a liquid digergant from a different brand, and it turned out great! No hard spots and I didn't have to wash my clothes twice. I would not recommend this product to anyone.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Avery, we're sorry to hear that you've had trouble with your PODS®. We don't expect this to happen if you follow the instructions. If you placed the POD® directly in the machine before adding clothes and did not overload, then you should not be experiencing this problem. If this is the case, please call us at 1-855-236-3353. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
Not what I expected
on October 10, 2014
Posted by: missannie
from Melbourne, FL
I've been a Tide user for many years so I assumed the Pods would do a great job with less work.
Now my whites have wide blue streaks in them, hubby's shirts have streaks or stains that I can't remove.
I do read the directions and put the pods in the machine first.
I will have to discard the rest of the Pods I'm sorry to say.
Now my whites have wide blue streaks in them, hubby's shirts have streaks or stains that I can't remove.
I do read the directions and put the pods in the machine first.
I will have to discard the rest of the Pods I'm sorry to say.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
We're sorry to hear this! Overloading can also be an issue here. If you think this is a recurring issue or if you cannot get the stains to come out, please call us at 1-855-236-3353. Thanks for giving us a try!
Written by a customer while visiting Tide
Customer Rating
2
Didn't dissolve
on October 12, 2014
Posted by: Anonymous
from Phoenix
I just did a load of lights and as I emptied the dryer folding everything I found the pod completely intact. I put it in the washing machine first, it was a large but not an oversized load of light weight items. I guess I'm really lucky it didn't open in the dryer, but now I have very nicely folded dirty clothes I have to wash again. I love the concept but I won't buy again.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
Oh no! It sounds like you followed all of the instructions and still had an issue with our PODS®. Please give us a call at your convenience so that we can help you out! You can reach us at 1-855-236-3353. Thank you!
Written by a customer while visiting Tide
Customer Rating
1
Totally Poor Product
on October 13, 2014
Posted by: JustPlanBad
I tried the Tide pods because Tide powder, which I would normally use, is no longer available. Like many others have pointed out, this product is the absolute worst. As others have noted, the pods do not always dissolve completely. And before someone from P&G customer service replies to ask, the answer is yes I do put the pods in the drum first and NO the machine is not overloaded! Nonetheless, I still end up with purple blotches on my clothes. Before, whenever I did a load of laundry, I always programmed an extra rinse cycle. However, since I've been using the pods I find it necessary to add an extra, extra rinse cycle - and even that does not always work. Ocassionally, I still end up with purple blotches from the undissolved pod. Having to add an extra, extra rinse is obviously a complete waste of energy and water, and it's a step I should not have to take! The idea of the pods is commendable however execution is sorely lacking. Designers need to go back to the drawing board and find a better dissolving material to encapsulate the detergent. I guess I'll have to start using the liquid from now on.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, November 6, 2014
We're so sorry to hear this! We don't expect this to happen with proper use, but we would like to learn more so that we can make this right. Please call us at 1-855-236-3353. Thank you!
Written by a customer while visiting Tide