Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Pod Sticks to clothes and won't wash out!
on May 26, 2014
Posted by: Vrt64
from NC
I've used other brands and had spots on my clothes and had to rehash to remove them. I thought I would pay a little more for the Tide brand with hopes to not waste so much water. I was wrong! Nt only did I have to rehash clothes that were spotted, also I've had 3 loads I couldn't save due to the pods not dissolving and sticking like super glue. My clothes were stuck together and wouldn't come apart.
I was able to run very hot water over some to unstick them and them had to run another cycle to wash it all out. However, I just washed a new set of King size luxury Egyptian cotton sheet set and the same thing happened again! I tried to separate the material but again it was like glue and TORE my NEW sheet! I'll NEVER RECOMMEND OR USE AGAIN!!! Furious!
I was able to run very hot water over some to unstick them and them had to run another cycle to wash it all out. However, I just washed a new set of King size luxury Egyptian cotton sheet set and the same thing happened again! I tried to separate the material but again it was like glue and TORE my NEW sheet! I'll NEVER RECOMMEND OR USE AGAIN!!! Furious!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, June 5, 2014
We're sorry to hear about the Pods not dissolving completely in your washing machine. We’ve extensively tested the Pods and feel certain they’ll dissolve completely and not stain when used as directed.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
1
What a mess....
on May 26, 2014
Posted by: Ready1219
from Bolingbrook, IL
Tonight I reached in to the Tide container to pull out a Pod for a load of laundry I was about to start and I found a gooey, sticky mess. Apparently, some of the Pods had melted and leaked. If that wasn't enough, the remaining Pods are all stuck together. There is no way I'm going to get them apart without breaking more. My laundry room is in the basement which is the coolest area in my house and it's only May. Can't imagine what I would find in August. Luckily, I won't be buying them again so I won't be finding out.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, June 5, 2014
We're sorry to hear about the mess! It may be helpful to know we recommend handling Pods with dry hands and closing the package between each use. Since the packets are designed to dissolve in water, it's important the unused ones remain dry.
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
1
glued clothes
on May 30, 2014
Posted by: spazz
from virginia
I been trying out these pods thinking they save me the mess of the liquid. But twice now i have these glue stains on my clothes. First time i thought it could've been something else but now i know its the pod. i still have a full bag and out of money which we don't have.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, June 5, 2014
We're sorry to hear about the Pods staining clothes. We’ve extensively tested the Pods, and we feel certain they’ll not stain when used as directed.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
2
Laundry Pods and Boost left stains
on June 1, 2014
Posted by: Monell
from Texas
I love tide and it has been great with our cloths for years. I got tired of my boys wasting the detergent so I bout the pods. At first it worked great, then after a few times washing, I noticed blue stains under the armpits of all our white cloths. Then I noticed when we use the boot pods...we now have Pink tinted whites all over! all of my sons teeshirts are ruined and I have tried baking soda and other stain removers with out bleach to get the stain off. Nothing works. I though I was alone in this situation, however I now see there are many complaints. Help!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, June 5, 2014
We're sorry to hear about the Pods staining clothes. We’ve extensively tested the Pods, and we feel certain they’ll not stain when used as directed.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
1
STAINS!
on June 5, 2014
Posted by: EmilyB
from Birmingham, AL
I always use tide liquid and never have a problem, but I bought the tide pods because I was moving and knew I needed to travel with detergent.. anyways my boyfriend and I both did laundry on separate occasions and both times left with stains. I, of course, thought he used them wrong and I did a load of clothes a week later and ruined half of our things... I hate this product and will never use it again. id rather pay and use the liquid than have more of my nice expensive work clothes ruined. I honestly do not think I will ever use tide again. Don't buy these people, you will regret it.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, June 9, 2014
We're sorry to hear about the Pods not dissolving completely in your washing machine, Emily. We’ve extensively tested the Pods and feel certain they’ll dissolve completely and not stain when used as directed.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps get your Pod purchase replaced with the liquid you usually use, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps get your Pod purchase replaced with the liquid you usually use, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
1
Plastic Pod sticks to clothes
on June 5, 2014
Posted by: BJLou
from Sand Lake, MI
I have used a store brand of pod and had no problem. Tide has always been a strong, effective detergent that I grew up with. Thought I would try the Tide Pods. The 1st load, my quilt came out of the dryer with areas that were stuck together w/ blue stuff. The 2nd was cotton underwear, had a pair that again was stuck together with something blue that had melted onto it. The plastic POD did not full dissolve,melting onto the garment/quilt. I could pull the quilt apart, but the underwear were ruined. I have this very large container of PODS that I will need to pre-dissolve in a cup prior to use in my front loading washer. I will not buy the Tide Pods again, but will by the store brand.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, June 9, 2014
We're sorry to hear about the experience washing your quilt. We’ve extensively tested the Pods and feel certain they’ll dissolve completely and not stain when used as directed.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
1
Furious!
on June 5, 2014
Posted by: Nurse24
from Woodcliff Lake, New Jersey
Pods DO NOT Dissolve. 1st time user and last time. Our first use and all our laundry is BLUE with sticky residue...very disappointed.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Care, June 9, 2014
We're sorry you're furious with your experience with Tide Pods. We’ve extensively tested the Pods and feel certain they’ll dissolve completely and not stain when used as directed.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
1
dissappointed
on June 18, 2014
Posted by: tlnmoore
from utah
I have always used tide laundry detergent because I Love it. I decided to try the tide pods 90 pac. I used them and noticed that it didn't dissolve all the way so i re washed my laundry and it was fine. The next load i did i made sure i put in less laundry thinking that would help, but again it didn't dissolve all the way leaving blue and white slimy detergent and plastic on my clothes. I won't ever use tide pods again. I would really like to be reimbursed so I can buy regular detergent that won't ruin my laundry!!!!!
No, I would not recommend this to a friend.
Response from TideBy P&G Community Manager, Consumer Care, June 25, 2014
We're sorry to hear about the Pods not dissolving completely in your washing machine. We’ve extensively tested the Pods and feel certain they’ll dissolve completely and not stain when used as directed.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C (68 to 203 degrees F).
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Written by a customer while visiting Tide