Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
1
Doesn't dissolve
on March 24, 2014
Posted by: Colo
from Wisconsin
Leaves what looks like melted blue plastic on parts of clothing, I tried twice just to make sure
(and I did follow directions)
(and I did follow directions)
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Relations, April 25, 2014
We're sorry to hear about your experience. Since you followed the directions, we'd like to speak with you to get some more information and perhpas replace your purchase.
Please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
1
Purple stains on white clothes
on March 26, 2014
Posted by: SaddenedByStains
from Calgary, AB Canada
I have used Tide detergent all of my adult life - first powder detergent, then liquid detergent, and now Tide Pods. I've always been happy with the results until just recently. I am using Tide Ocean Mist 72 pack of pods, and I noticed that my nice white sweater had a purple stain on it AFTER being washed, not before. I tried twice more washing that sweater and the stain was permanent. I didn't make the connection to my tide pod. I wash and rinse in cold water and the package clearly states the pod will dissolve in ANY water temp. 2 more separate sessions of laundry, and now each time I wash with the pods, there is a sticky purple mess like gum or glue stuck to my clothes after the rinse cycle. I will never buy these pods again. And I'm a 35 year long customer. I have wasted a big chunk of money on this 72 pack of pods which are now useless and have ruined my favorite sweater. P.S. I'm from Calgary, Alberta, Canada, but the pull down menu did not allow me to choose Canada so I picked a random state.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Disappointed
on April 1, 2014
Posted by: AnnaMae
from CA
I started using tide pods almost a year ago and loved them until recently.
Now all my whites are coming out with purple spots all over them.
I'm going back to liquid even though I love the convenience of the pods. Tide has a great idea but need to improve on their idea. A lot of stained clothes will be ending up in the landfills. Can't even donate to charity due to stains.
Now all my whites are coming out with purple spots all over them.
I'm going back to liquid even though I love the convenience of the pods. Tide has a great idea but need to improve on their idea. A lot of stained clothes will be ending up in the landfills. Can't even donate to charity due to stains.
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Relations, April 25, 2014
Hi, AnnaMae.
We're concerned about your report, since the Pods should still be working the same way you'd expect. We'd like to talk to you to find out more about your experience and perhaps replace the Pods with another version of Tide.
Please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
We're concerned about your report, since the Pods should still be working the same way you'd expect. We'd like to talk to you to find out more about your experience and perhaps replace the Pods with another version of Tide.
Please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
5
Tide Pods
on April 1, 2014
Posted by: Susieq389
from Dallas, TX
I love these little things! No more mess from spilled powder or drips from liquid. I have never had a problem with these and I have been using them since they first came out. My niece complained about them staining her clothes but she is known for overfilling the washer. In fact she broke my sisters washer when she was home last doing just that. Love Love Love them!!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
No Problems!!
on April 4, 2014
Posted by: Ginny419
from San Antonio, TX
I have used Tide on and off for many years now. When the pods came out, I decided to try them simply for the convenience. Although others have had problems and complaints about the product, I haven't seen any problems at all. My clothes come out clean and smelling fresh each and every time. I will continue to use this product in the future.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Disappointing!!!
on April 10, 2014
Posted by: PNV0127
from New Iberia, LA
[This review was collected as part of a promotion.] I do NOT use tide products EVER. I received a sample of Tide Pods and LOVED it! The smell was amazing after washing and lasted for days. Immediately I bought a huge amount of Tide Pods. After drying the clothes, there is no smell what so ever like the sample pack. It seems to me they put more ingredients in the sample pack so they can sell more and I am highly disappointed that such a well known company would do this. I am NEVER buying Tide products again!!!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Relations, April 25, 2014
Thanks for posting your review. We're sorry the Pods didn't perform as the sample you tried. We can't think of a reason this would happen, so we'd like to get some additional information from you and perhaps replace your purchase.
Please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET. If you still have the Tide Pods package, please have it with you when you call.
Thanks!
Please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET. If you still have the Tide Pods package, please have it with you when you call.
Thanks!
Written by a customer while visiting Tide
Customer Rating
1
POD GOOP BUILDS UP IN WASHER
on April 14, 2014
Posted by: Juno
from Memphis, TN
I have used the Tide Pods for over a year and they were great in the beginning and now due to the pods not completely dissolving the goop has built up in my front load HE washer. I do not overload my washer and the pods leave a goop on the clothes. I just washed a blouse on normal setting and there were clumps of goop on the blouse. I am so glad I saw it because the set of sheets were ruined because the heat front the dryer caused the goop to harden to the sheets. I tried to wash them again without a pod and the dried goop would not come off the sheet! I ran several empty loads with bleach to clean my washer. Will NEVER use pods again! Just terrible what happened to my clothes & bedding!
No, I would not recommend this to a friend.
Response from TideBy Fabric Care Community Manager, Consumer Relations, April 25, 2014
We're sorry to hear about the Pods not dissolving completely in your washing machine.
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C.
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Here are some tips for using the Pods so they dissolve completely:
Add the Pod to drum of washing machine before loading the clothes.
Do not use "Delicate" cycle for heavy loads.
Do not use a quick cycle less than 30 minutes.
Pods cannot be used in pre-wash cycles.
Do not place in the dispenser drawer.
Pods can be used in temperatures ranging from 20 to 95 degrees C.
If you'd like to speak with someone about your experience and perhaps try another version of Tide, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide
Customer Rating
3
discoloration of cotton materials
on April 20, 2014
Posted by: BirdWatcher77
from Pennsylvania
Why is Tide pods making my white t-shirts purple, also my husbands undershirts under the arms?
I would recommend this to a friend!
Response from TideBy Fabric Care Community Manager, Consumer Relations, April 25, 2014
We're sorry to hear about your experience with Tide Pods. We know the most common cause for staining is not placing the Pod into the washing machine drum before adding clothing or having too large of a load of clothes.
If you'd ike to speak with someone about your experience, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
If you'd ike to speak with someone about your experience, please give us a call at 1-(800) 879-8433. We're here Monday through Friday from 9 a.m. to 6 p.m. ET.
Thanks!
Written by a customer while visiting Tide