Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
5
Great!
on November 28, 2012
Posted by: mammag
from wi
My husband bought these pods and told me to try them, I did and they work and smell great! Sorry Gain, my new friend is Tide! Great product and my laundry cap doesn't end up getting lost because there is no need to use one now! Just toss in and close the lid! Easy!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Stay Away from Tide Pods
on November 28, 2012
Posted by: Bostonblondie
from Watertown, MA
I am a lifelong Tide detergent user and was excited to try the new Pods. They are convenient to use and it seems like the big bucket will last a long time. But unfortunately, they ruined my sheets and the cover of one of my couch cushions. I'm not that upset about the sheets, but the couch cover is devastating. I have to contact my furniture manufacturer for a replacement which is going to be expensive. I would never use these again and recommend everyone to stay away from them.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
3
Problem
on December 2, 2012
Posted by: CWO3R
from Valdosta, GA
When I got my new front load washer I had some pods left as I had used them with my old top load washer. When I put one in the detergent dispenser I had water on the floor. When I went back to liquid detergent no water. The diagram on pack of pods container shows the pod going into the wash drum. But the owner's manual for my new washer says NEVER put laundry products in the wash drum.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Very Upset
on December 5, 2012
Posted by: Chrissi
from Anderson, Indiana
The pods looked to be a great idea saving a few minutes in the never ending chore of laundry so I bought the large container because I've never had any problems with Tide. Worst mistake ever! First most of the pods were stuck together and trying to seperate them just ended in a mess of detergent everywhere. Even with that I still pushed on as a single income household every penny counts. Then one of the pods did not dissolve correctly ruining the sheets to the bed set my husband bought me for christmas last year I finally got brave and had used them and like all sheets need to be washed....my first matching set now ruined
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Tide Team, December 12, 2012
I’m very sorry about your experience with Tide PODS. Below are some information on how to use your Tide PODS:
If the liquid chambers aren’t broken or leaking outside of the pac, the product will still perform very well and you can use as instructed on the label. If the liquid chambers are broken, discard and use another pac.
If you have two pacs that are stuck together, do not pull them apart as they may split or tear open. Instead, we recommend you add both pacs (still stuck together) to the wash load.
It may help to know that Tide PODS are water soluble so if a pac gets wet before putting it in the washer, it could begin to partially dissolve. Be sure to keep your hands dry when handling, store the product in a cool, dry area and close the package after each use. Also, to remove the stain, we recommend rewashing the garment with detergent and your favorite stain treatment. Hope this helps.
If the liquid chambers aren’t broken or leaking outside of the pac, the product will still perform very well and you can use as instructed on the label. If the liquid chambers are broken, discard and use another pac.
If you have two pacs that are stuck together, do not pull them apart as they may split or tear open. Instead, we recommend you add both pacs (still stuck together) to the wash load.
It may help to know that Tide PODS are water soluble so if a pac gets wet before putting it in the washer, it could begin to partially dissolve. Be sure to keep your hands dry when handling, store the product in a cool, dry area and close the package after each use. Also, to remove the stain, we recommend rewashing the garment with detergent and your favorite stain treatment. Hope this helps.
Written by a customer while visiting Tide
Customer Rating
1
Gooey mess left on my husbands work shirt
on December 5, 2012
Posted by: LindaofFrisco
from Dallas Texas
When I first used the pod I thought how great is this! I purchased the new PODS. Then first load my sheets had stuck together like super glue. I didn't know what happen. Brand new had not even used them.
Next load my husbands clothes and his shirts that have his work insignia on them. He wore his shirt to work and the back side was stuck together imagine that for a VP of a company. I had to bring him another shirt.
Next I did my whites well I checked every item and found the residue from the pod it was blue gooey mess.
I was able to get it out as I had found it prior to drying it. It did leave a light blue stain but the gooey came off with boiling water.
Are these PODs not good for front load washers?
Please Tide reply to let me know if reimbursement will be made for my husbands work shirt. Boiling water didn't work on it as it had been though the dryer already
Next load my husbands clothes and his shirts that have his work insignia on them. He wore his shirt to work and the back side was stuck together imagine that for a VP of a company. I had to bring him another shirt.
Next I did my whites well I checked every item and found the residue from the pod it was blue gooey mess.
I was able to get it out as I had found it prior to drying it. It did leave a light blue stain but the gooey came off with boiling water.
Are these PODs not good for front load washers?
Please Tide reply to let me know if reimbursement will be made for my husbands work shirt. Boiling water didn't work on it as it had been though the dryer already
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
5
Keep Them Cool, No Problems
on December 6, 2012
Posted by: NiteWalker
from Albany NY
First, to all the people complaining about them sticking together, they need to be kept in a cool place. Otherwise they will melt and stick together as a lot of poeple seem to be complaining about.
My mother turned me onto these.
She bought and used a 72 pack and gave me half a dozen to try. Back to what I stated above, she keeps them in my nephew's bedroom, who like to keep it cold in there, and hasn't encountered a single pod that was stuck to another or melted, nor has she had any that didn't dissolve in the wash, so I'm not sure why other users are having the issue. Possibly over loading the washer?
She bought and used a 72 pack and gave me half a dozen to try. Back to what I stated above, she keeps them in my nephew's bedroom, who like to keep it cold in there, and hasn't encountered a single pod that was stuck to another or melted, nor has she had any that didn't dissolve in the wash, so I'm not sure why other users are having the issue. Possibly over loading the washer?
Anyway, I used up the 6 my mother gave me (ocean mist scent) and I absolutely LOVE these little guys. We used to use liquid detergent in my house and it always went too fast as everyone seems to use more detergent than necessary. With the pods it's simple; drop in one pod per load and you're good! Clothes come out clean, soft and they smell great.
Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Tide Pod's ruined my shirts.
on December 7, 2012
Posted by: JReagin
from Lexington, KY
This product seemed great, easy to use, cheaper, a lot of bang for your buck. However, after serveral loads we started to notice spots on our clothes. Like grease spots. After the use of spray and wash spots still showing up. On the front, back, side, Everywhere. Also, we noticed hard plastic like material on our clothes. Ugh, now we have at least 5 ruined shirts, 2 jackets.
I would recommend Tide do more product testing. This totally sucks. Prefectly good clothes ruined by this stupid product.
I WOULD NEVER RECOMMEND THIS PRODUCT TO ANYONE!@!!!
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , December 12, 2012
We'd like to help if you can give us a call at (800) 879-8433. We have tested the Tide PODS and wouldn't expect this to happen. Thanks for the review.
Written by a customer while visiting Tide
Customer Rating
1
Pods
on December 9, 2012
Posted by: Tyler2tara
from Sugar Land, TX
Picked up a large pkg of new pods. Looked easy to use. Still had liquid tide left and read label about team gear offer. Went to tide website and saw reviews of the new pods so read them. Seemed like many folks were having problems with them. One lady said to dissolve first, then use. Figure I'd try that before running into non-dissolving and staining problems. Put pod in cup of water prior to needing. Hours later, portion of the pod still not dissolved. First load, added to drum as instructed. Towels smelled as if not washed, had to re-wash. Next load, added to detergent cup ( have top-loading machine). Of course, I removed the un dissolved portion of the pod first. Not worth it. Hard enough for Mom's taking care of families to have to "manage" the detergent before using. Didn't notice any great smell and they were expensive. From reading the reviews, can't see tide taking any responsibility for the problems. Oh yeah, seen responses where tide tells how to remove the stains the pods caused....what's wrong with this picture? Aren't we doing laundry to get clothes clean and remove stains....not get more stains from the detergent we use? I've used tide for as long as I can remember...if they accepted responsibility for the problems with pods, I'd continue to use their products. But with the lack of responsibility I see for problems caused, hard-to-use pods, tide... You are losing a former lifetime customer.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide