Customer reviews from Tide
Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS HE Laundry Detergent Capsules, Coldwater Clean Original Scent, 57 oz., 76 Capsules/Pack (09165)
Customer Rating
3
Didn't dissolve
on August 17, 2012
Posted by: Doublek
from Indianapolis, IN
I have a front load washer and use as directed but they have gotten stuck on the rubber gasket on the door which is.a gooey mess. I like them when they work but this has happened to me four times and they also left a big blue stain on a white dish towel. Tide needs to Work on this issue.
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , August 21, 2012
I’m sorry the Tide POD isn’t dissolving as it should. It is possible that the pac can migrate to the front of the tub and be pressed up to the door, getting stuck on the gasket. This can occur when the tub turns before the load is fully wetted and the pac has not had a chance to dissolve. It’s fairly rare and normally doesn’t affect the cleaning or the washing machine. This can happen with all unit dose laundry products (detergents & additives) on the market. The stuck pac can be removed with a paper towel or cloth and the machine door and/or gasket can be wiped clean with water. To remove the blue stain from your dish towel, try rewashing the it with your detergent and favorite stain treater should help with stain removal. Hope this helps!
Written by a customer while visiting Tide
Customer Rating
1
Stains ruined several shirts!
on August 18, 2012
Posted by: mngo4fan
from Plainfield, IL
We have been trying the new PODS from Tide as we have used Tide products for many, many years. Unfortunately we have had a lot a bad results...many shirts from different loads have been ruined!! The staining "looks" like bleach stains. I am fully aware there is no bleach in the PODS, nor do we use bleach for other loads.I wish I had read the reviews before I used it...but didn't bother since we have loved Tide for numerous years!!
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , August 21, 2012
We appreciate you trying our new Tide PODS and I'm sorry you had bad results. This is not something we’ve seen in the development of Tide PODS when used as directed. Rewashing the stained garment with your detergent and favorite stain treater should help with stain removal. If you continue to have stains, please give us a call at (800) 879-8433 and we'll be happy to help!
Written by a customer while visiting Tide
Customer Rating
5
A Great Buy and Easy to Use
on August 19, 2012
Posted by: KNHAHN
from Huntsville, TX
I love using the Tide Pods because as a college student it is easy and I do not have to worry about a big bottle and my mom loves it (and she has a front loader and no mess).
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
Great Product
on August 20, 2012
Posted by: brrterre
from Orleans, IN.
I am very pleased with Tide Pods. This product appears to work exactly as advertised. My laundry smells fresh and cleans after each wash. The stain remover works well. I've had trouble with liquid detergents getting clothes clean in my he washer. Tide Pods go directly in the washer bowl and dispenses accurately for a very clean and fresh look and feel. The only negative aspect of Tide Pods is the relatively high price. Thank You
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
2
They Melted in the bag!
on August 20, 2012
Posted by: NurseMom
from Philly
My bag of tide pods literally melted away into a bag of messy liquid. They are like gremlins, DON"T GET THEM WET OR BIG TROUBLE!
When they don't melt, they do work well!
When they don't melt, they do work well!
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , August 23, 2012
I'm sorr the Tide PODS are melted together as we wouldn't expect this to happen if stored in a cool dry place. If any of the liquid chambers is not broken or leaking outside of the pac, the product will still perform very well, and you can use as instructed on the label. If any of the liquid chambers of the Tide PODS pac is broken, you should use another Tide PODS pac that is not broken. In the meantime, we'd like to help so please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
5
Simple Laundry Solution
on August 21, 2012
Posted by: chrissydan
from nebraska
[This review was collected as part of a promotion.] This is a fantastic product. There is absolutely positively nothing better than Tide when it comes to selecting a laundry detergent. I depend on Tide to clean my clothes in an efficient manner and to get out stains that I didn't even realized I had.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
Great Product
on August 22, 2012
Posted by: Amanda9775
from Fontanelle, IA
I loved this product. It is so easy to use and gives great results. My husband is a farmer and he gets really messy and these do a great job getting his clothes clean.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
Made the switch
on August 22, 2012
Posted by: Biscayne
from Miami, FL
I have always had better results with Tide products starting with the powder, then the liquid when it was first introduced. Since I have had excellent results with the similar new dishwasher pacs that are now available, I decided to give Tide Pods a try. Very glad I did. They work as advertised with much less mess. I have not experienced problems with the Pods dissolving or spotting clothes that a few of the reviewers have mentioned. The Pods work as advertised for me when stored properly and thrown into the bottom of the drum before the clothes. I have always had a tendency to overuse detergents which is one reason that I wanted to try the Pods. One Pod seems to be perfect in my front-loading HE washer. I started with Ocean Mist which seems to have the least fragrance (I prefer "free" detergents). Hard to detect any scent in the clothes at all, but this might be because we always use the extra rinse feature of our washer. End result: I think Tide Pods clean better than Tide liquid. A perfect example is my work/fishing hat - talk about a greasy, sweaty and dirty mess at the end of a week of fishing. In the past I have always had to pre-treat it. Well I forgot, and threw it in with all the other fishing clothes and towels that we use on the boat. Not only was it clean, but some old stains that had not come out with previous washings were gone. I am really pleased. If nothing else, I no longer have to clean up liquid detergent that always seems to drip on the floor.
I would recommend this to a friend!
Written by a customer while visiting Tide