Customer reviews from 3m.com
Command - Large Hanging Strips, 15 lb., 12/Pack - White
Average customer rating
1.6
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
9
18%of customers recommend this product.
(
2 out of
11)
Customer Reviews for Command - Large Hanging Strips, 15 lb., 12/Pack - White
Customer Rating
1
Destroyed my wall and will cost $100's to fix
on July 27, 2018
Posted by: MichelleC
from Bend, OR
I am VERY upset I used these to specification and last night the frame i've had up for 6 months came off the wall... and took the WALL WITH IT - Literally.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, July 30, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Terrible!
on July 29, 2021
Posted by: Katelyn
from Alabama
I used these strips to hang laminated posters and when I took them off the move out of my apartment, it took the drywall off with them!! I will for sure owe a HUGE fine because they will need to replace that wall. Very disappointed. Oh, and the strip is still on the wall but I’m afraid to try and take it off now seeing what it has done to the other spots.
No, I would not recommend this to a friend.
Response from 3m.comBy Command, PACE Social Team, August 2, 2021
Thank you for leaving your review. We apologize for the troubles you experienced and appreciate you reaching out to us. From the photo provided, we are not able to see round tab (that will allow our adhesive strips to stretch straight down 15") and is missing the reclosable fastener part on the adhesive. This does not appear to be our Command product. You may wish to double check the product used and reach out to the appropriate phone number provided on the packaging. If you have questions or concerns regarding our product, please connect with our team at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #25655722. Thank you again!
Written by a customer while visiting 3m.com
Customer Rating
3
Don't stick
on March 5, 2017
Posted by: Grabber
from Memphis, TN, United States
[This review was collected as part of a promotion.] I have pictures that I hung 2 years ago, still up, I hung some pictures 1 month ago and none of them stayed, every thing fell off, don't stick anymore
No, I would not recommend this to a friend.
Response from 3m.comBy Command Brand, Social Engagement, March 8, 2017
We believe this to be an isolated incident as the product should perform the same way as it always has when weight limits and instructions are followed. We'd ask any customer with quality concerns to reach out to our team at 1.800.934.7355 M-F 8am-5pm CT to gather some additional details and assist. Thank you for leaving your review, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Can't read directions for use
on June 10, 2017
Posted by: KenS
from Fort Mill, SC, United States
I bought these tips with the idea of hanging some wall hanging and prints in to a house I recently moved in to. I can't use them at all because I can't some close to reading the very fine print for the directions even with my reading glasses. I looked for directions on-line but couldn't find any. Very disappointed
No, I would not recommend this to a friend.
Response from 3m.comBy Command Brand, Social Engagement , June 12, 2017
Hello, thank you for taking the time to leave your review. You can find instructions for Picture Hanging Strips on our Command™ Brand website at this link: http://www.command.com/3M/en_US/command/hooks-strips/#picturehangingstrips
Thanks again!
Thanks again!
Written by a customer while visiting 3m.com
Customer Rating
2
Unhappy Little One's
on May 3, 2018
Posted by: familydaycare
from Centreville MD
I do childcare are these 3m damage free hangers are a daily need for all our projects. Today I opened a 24 pack that I recently bought and for some reason this time when you peeled the backing off the sticky film came with it or some just were not sticky. Usually 3m would get 5 stars but today I had sad little one's because we could not finish our project because we could only get 13 useable sets out of this package.
I would recommend this to a friend!
Response from 3m.comBy Command Brand, Social Care, May 4, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
JUNK PRODUCT
on June 10, 2018
Posted by: Jackie H
from Riverside, Missouri
I purchased and installed Large Picture Hanging Strip 6 months ago. Used it for a metal wall decoration which is well below the recommended weight for this product. The hanger separated from the wall strip on one side, the wall decoration crashed down and broke! It fell onto my wooden headboard and damaged it!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, June 11, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Unreliable
on July 29, 2018
Posted by: mike01
from Tacoma, WA
These are unreliable, and the velcro comes off randomly. We had a 2lb picture frame that fell to the ground and broke. We had 2 strips attached, and the product says that these should hold up to 8lbs for 2. It mentions the temperature specifications of over 100 degrees, and ours fell when the home was only around 85-90 degrees.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, July 30, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
6 sets on ONE pcture
on September 20, 2018
Posted by: Sad Customer
from St. Louis, MO
I have a large picture that the weight is less than 3 lbs. and yet it still keeps falling off the wall. It currently has SIX sets on it. This seems to be a big waste of money.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, September 20, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com