Customer Reviews for Command - Medium Hooks, 2 lb., 6/Pack - Clear
Customer Rating
1
Stripped the paint off my wall
on August 17, 2019
Posted by: DanielleRose
from New Jersey
Gender:Female
While I normally love the Command products, this one--though sturdy--peeled a huge chunk of paint off my wall upon removal. I followed all instructions both when applying and when removing. I'm incredibly disappointed in this product and now have a white rectangular spot on my green kitchen wall with no paint to be found on it.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, August 19, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect when the removal tab is stretched slowly straight down. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
These are the absolute worst! They are to be “damage free” but they are NOT!!! I pulled the adhesive strip straight down and slowly when trying to remove the hooks after Christmas, and the strips broke! I had no choice but to use a putty knife to wedge between the hook and the wall, which peeled the paint off in chunks!! I had to spackle and paint my walls!!! So much money wasted! I’m so mad at this company! I will never buy another command product again! This company should pay for damages! Do not buy these, some work and some don’t, and it isn’t worth the money you’ll end up paying to fix your walls!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 2, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] Purchased these for a craft project I was making (cell phone pocket to hang next to charger outlet).They worked so well I bought more to hang kitchen towels, wreaths, keys, use in dorm rooms etc. Thanks for no holes in the walls.
[This review was collected as part of a promotion.] I have purchased, and used two (2) of your Command(tm) products. As seen in the attached photos, The white medium hooks, and the metallic hooks are used in several rooms, to support battery operated clocks and calendars. Together, they weigh LESS than one pound. I would have rated the products MUCH higher, but one of four has failed catastrophically. Including MAJOR damage to my old style plaster wall. The offending 3M Command(tm) White Medium Hook is included in the series of photos, attached. I want to believe that this is an anomaly. But, I STILL am going to have to repair my wall!!
I would recommend this to a friend!
Response from command.comBy Command, Social Care, October 10, 2018
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 M-F 8am-5pm CT.
[This review was collected as part of a promotion.] Bought these hooks after years of using the standard, white colored hooks. Well, I was convinced I’d bought the wrong brand because they wouldn’t hold a single thing. I made sure to follow the directions and even tried to use a new adhesive strip a few days later—still no good. This was the case for all the hooks I purchased that had clear adhesive. Also, the price point for these hooks were incredibly high compared to the ‘regular’ ones.
[This review was collected as part of a promotion.] I had these put up one had my PJs hanging, one had a wreath, and one had a picture frame. When they fell my wreath and picture frame got damaged.. I don't understand though because I have been buying these for years and never had a problem until now...
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, August 7, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.