Customer reviews from Tide
Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Original Scent, 85 fl. oz., 112 Capsules/Pack (03243)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Original Scent, 85 fl. oz., 112 Capsules/Pack (03243)
Customer Rating
5
Great Product
on January 26, 2023
Posted by: romibabe
from Princeton,NJ
[This review was collected as part of a promotion.] You don't have to worry about spills or measuring detergent. Just pop one of these into the washer, your clothes come out clean and smelling fresh. Very convenient and economical. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
5
Love that these PODS work Amazing!
on April 19, 2023
Posted by: Bigalpha1969
from Latta, SC
[This review was collected as part of a promotion.] As usual Tide has done it again! I've always enjoyed their original scent and was excited to try these! No disappointment at all! Actually exceeded my smell test! Also cleaned very well even some stains are gone! These PODS are so easy to use and am glad to see Tide making them! Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
2
Scent Has Changed
on April 26, 2023
Posted by: Kelaine
These always smelled fresh and clean and now they do not. Laundry came out smelling like it hadn’t even been washed. Used them in both cold and warm water with the same result. They will not make your laundry smell good at all.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, Fabric, May 2, 2023
We’re sorry to hear this! It may help to know that laundry detergent cannot cause bad smells. If a fresh load of laundry comes out smelling badly it is usually coming from the washing machine and using Tide Washing Machine Cleaner to eliminate any smells or bacteria. Please call us at (800) 879-8433 to share more and additional tips that can further assist you!
Written by a customer while visiting Tide
Customer Rating
2
I’m a Tide user for over 50 years….
on June 30, 2023
Posted by: Browngg
But not anymore. I’ve been using the pods and it is definitely convenient however I’ve had nothing but trouble with them. The first order of them were stuck together, so I ordered more and they were fine for a short time and then all stuck together again. I tried once more and they too stuck together. Package says keep them away from moisture, easy to say but hard to do after all it’sa laundry room. I’m done. You pry them apart and they go off making a heck of a mess. To me they are a pain in the backside.
Pros: Price, Smell
Cons: Satisfaction
No, I would not recommend this to a friend.
Response from TideBy Aizaz Khalid, Customer Care, July 5, 2023
We're sorry to hear about your disappointing experience. We put our products through many quality checks to ensure they arrive to you in the perfect condition. We don't recommend pulling the Tide PODS™ a part as it can cause them to burst. If the pods are stuck in twos or threes you can still use them. We know how frustrating this can be, and would like the opportunity to learn more. When you can please feel free to give us a call at (800) 879-8433 (9:00AM-6:00PM CST).
-The Tide Team
-The Tide Team
Written by a customer while visiting Tide
Customer Rating
2
Scent change
on July 10, 2023
Posted by: mthomp40
I have used tide Original Pods for years and just recently the smell has changed. I’m not one to leave a review, but I can’t handle the smell now. I loved it and wish they would go back to the original smell. Am I the only one who noticed a change in smell?
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Aizaz Khalid, Customer Care, July 11, 2023
Thank you for sharing with us. Our products go through many quality checks to give you the best laundry cleaning experience, and would not expect this. We want to assure you there has been no recent changes to our Tide Original Scent. We'd like the opportunity to learn more, and would love to have you call us at (800) 879-8433 (9:00AM-6:00PM CST).
Written by a customer while visiting Tide
Customer Rating
1
CHANGE THE SCENT BACK!!
on November 16, 2023
Posted by: HJHJ
Its clear from all of the reviews out there that its a big thumbs down on the scent change. Its like wearing a bottle of perfume. I just bought my first container of pods since the scent change and it is going straight back to the store. Already had to re-wash several loads with a different brand. After all these years of using Original Tide faithfully, I guess we are breaking up. PLEASE change the scent back. Seriously. Why did you think you needed to mess with it? #leaveitalone
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, November 17, 2023
We appreciate your Tide loyalty and want you to know that a lot of research, as well as consumer feedback, is taken into account to create products we believe everyone would love. If you're looking for the Tide Original scent, we recommend trying our Tide Mountain Spring, as it's similar to the original Tide fragrance. Thanks for taking the time to share your comments, HJHJ, and we'll be sure to pass them along to our Quality Team! Feel free to give us a call at (800) 879-8433 for any further assistance.
Written by a customer while visiting Tide
Customer Rating
1
Change the scent back! Causing Rashes!
on November 30, 2023
Posted by: Eagles220
[This review was collected as part of a promotion.] Come on Tide! Please stop changing your product! The product smells like a cheap knock off and it’s causing me and my kids to break out in rashes! Do better and stop changing the product for the worst! Might be time to change to persil.
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, December 9, 2023
There's nothing more important to us than our users safety and satisfaction. We hope you and your children are feeling better. Be assured that with our numerous quality and safety checks, we never expect this to happen, so please discontinue using it. While scent preferences will vary from person to person too, we didn't make any changes to the formula recently. As this isn't something we take lightly, we'd like to make a report to our Quality and Safety Team and help. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
5
Use Tide
on March 24, 2024
Posted by: MyMaggie
I have used pods since I received my front load machines. My clothes come out clean and smell so good! I’ve tried off beat brands and they do not hold up to Tide Pods.
Pros: Price, Satisfaction, Smell
I would recommend this to a friend!
Written by a customer while visiting Tide