Customer reviews from Tide
Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Original Scent, 85 fl. oz., 112 Capsules/Pack (03243)
Average customer rating
3.8
(2,599 Reviews)
Rating breakdown 2,599 reviews
5 Stars
1,466
4 Stars
376
3 Stars
143
2 Stars
129
1 Star
485
70%of customers recommend this product.
(
1,536 out of
2,202)
Customer Reviews for Tide - PODS 3-in-1 HE Laundry Detergent Capsules, Original Scent, 85 fl. oz., 112 Capsules/Pack (03243)
Customer Rating
5
Easy
on February 3, 2013
Posted by: forbin26
from Ny
First time i used pods it didnt seem to breakdown all the way. From that point on i put the pod under where the water flows in to the machine and have had no issue since. Works like a champ.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Ruined Clothes
on February 7, 2013
Posted by: Disapointed
from Northeast, US
So disappointed with this product. Have always thought of Tide as one of the premium detergents. But these are horrible. And it took me about 4 loads to figure out the culprit. The plastic casing does NOT dissolve completely. And I did not realize until the loads came out of the dryer. When the undisolved casing makes it through your dryer it hardens a sticky wad of plastic into something resembling super glue. If you dont catch it before the dryer, your clothes/linens will be totally RUINED. Perhaps the plastic goo could be rinsed when it is still wet, but once it goes in the dryer it will never come out. When I tried to pull the hard plastic apart it actually ripped the fabric. It is like hard plastic purple/bluish super glue. And I always wash in warm with a warm rinse. And I do not run overfull loads. I have a front loading HE. I will never use these again & warn everyone else to stick to the liquid. I wouldn't use these if they were given to me for free. Very disappointed at the various ruined clothes & linens. Tide should pull this product.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Beware of how you use.
on February 8, 2013
Posted by: MichiganBrian
from Dundee, MI
The product leaves heavy plastic and glue-like stains and purple/blue residue when washing dark clothes or light cycles. I'm not sure why, but the product doesn't seem to break down completely and adheres to clothing. I had one brand new sweater ruined (we weren't sure what it was)... and now have realized after two more episodes that it is the pods. We like the ease of use, and 90% of the time the product worked well. However, as we can't afford to have our detergent ruin expensive clothing, we are not going to buy the product anymore. Message to Tide... fix this stuff. It isn't worth the hit your customers are taking because the product wasn't fully tested.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
4
tide pods and front loaders
on February 8, 2013
Posted by: dlb333
from michigan
We just purchased a new Samsung front loader. We had a new pack of Tide Pods from our previous washer and liked their convenience. However, We have now used our new washer twice wtih the pods and found them only partially dissolved in the detergent tray. Its too bad becasue now we have a bunch of pods we can't use. Both Tide and the Samsung sites said the pods would be okay but obviously they were wrong.
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
1
Tide pods ruined some of my clothes
on February 10, 2013
Posted by: Debicael
from California
I only us Tide laundry detergent . I decided to switch to the pods because I thought it would be easier... They do not always dissolve well and they leave a hard plastic on the clothes ...the pods also ruined my brand new sheets. My sheets looked bleached.. I will switch back to tide liquid now.. I do not recommend this product at all .. I am very disappointed with Tide
No, I would not recommend this to a friend.
Response from TideBy Shawnna, Consumer Care , February 14, 2013
I’m sorry your Tide PODS aren’t dissolving properly and you have a stain on your sheets. We appreciate your bringing this to our attention and I’m sharing your report with the rest of our team. If you haven’t done so already, I hope you’ll try the following tips for best results:
• Switch to a warm water setting during the winter months or whenever water is exceptionally cold.
• Do not overload your washer. Overloading may cause the pac to get trapped inside fabric folds.
• Be sure to store the product in a cool, dry area and close the package after each use.
I hope this is helpful. Still, please give us a call at (800) 879-8433 and we'll be happy to help.
• Switch to a warm water setting during the winter months or whenever water is exceptionally cold.
• Do not overload your washer. Overloading may cause the pac to get trapped inside fabric folds.
• Be sure to store the product in a cool, dry area and close the package after each use.
I hope this is helpful. Still, please give us a call at (800) 879-8433 and we'll be happy to help.
Written by a customer while visiting Tide
Customer Rating
5
Love the PODS!!
on February 19, 2013
Posted by: eastshrone
from Maryland
I love the Tide PODS. Easy to use and superior cleaning results. I have a new HE top loading machine and have never experienced any of the negative things I have read here. You have to start the water and put the pod in the machine before the items being washed. That's how the pod dissolves. It won't dissolve properly if you throw it in on top of the dry laundry.
I would recommend this to a friend!
Written by a customer while visiting Tide
Customer Rating
1
Ruined
on February 25, 2013
Posted by: angry1ny
from NY
I just recently started using the "pods" and thought I had found a great product.... But NO... After washing and drying a load of brand new jeans, there is now hard bits of plastic stuck all over them! 300.00 in jeans! I was told to keep soaking them in water and it "should" go away? why should I have to go though all the trouble when thats why I buy your product to do a good job on my laundry? I was told they would replace my detergent.... But what about my cloths? I will defenetly be replacing my brand of detergent!
No, I would not recommend this to a friend.
Written by a customer while visiting Tide
Customer Rating
5
Read the Directions
on March 1, 2013
Posted by: NeoCoffee41
from Monticello, IL
[This review was collected as part of a promotion.] I have personally used about 120 Pods, and my girlfriend has used over 200. We have never ran into the issues of staining or not dissolving I see mentioned by some users; but we followed the directions on the package to place the Pod in the washer, start the water, then add clothes. It could be that I am using a 18 year old washing machine, and it just does a better job, or it may be the product really does need to be used as the directions say to use them.
I would recommend this to a friend!
Written by a customer while visiting Tide